Fletchers London reviews

★★★★★ 5/5

Google

Joshua has been incredibly helpful throughout the process of finding our flat, putting an offer in, getting accepted and moving in! He’s gone above and beyond to help out and always great at communicating. Thank you for all your help

Naira · 14 June 2023

★★★★★ 5/5

Google

It was a pleasure to work with Jack and team at Fletchers. I felt supported through out a difficult process as team worked to find best solution for both Buyer and Seller. I look forward to working with Fletchers again.

Thasan · 14 June 2023

★★★★★ 5/5

Google

A huge thank you to Jacob and Jack who help me sell our flat. They were always responsive, gave good advice and helped shimmy the deal along. Throughout they were very professional and straight forward to deal with. Would recommend.

Jonathan · 14 June 2023

★★★★★ 5/5

Google

Emily has been fantastic for us throughout our move. She has been available and responsive to our queries throughout and ensured that the property was ready for our move in with proactive visits. She remains in contact after our move and we know we can count on her if we have any issues. Highly recommend.PositiveResponsiveness

Dominic · 26 August 2021

★★★★★ 4/5

Google

Joshua was an incredibly helpful agent with insightful advice on the housing market and approach to renting in London. He was understanding and kept me informed without being pushy. He was also very organised and reliable. Although I did not go for a property with Fletchers, I was very impressed with Joshua's service and would return to Fletchers in future.

Eleanor · 14 June 2020

★★★★★ 5/5

Google

Zarq was the best! So helpful in getting us sorted. Thank you so much

M · 2 November 2024

★★★★★ 5/5

Google

Highly recommended Gaetano ! Very professional from the first call for viewing till we signed the agreement and moved in. He went over and above for any problems that required urgent notice. A gem of a person !

Zeeshan · 14 June 2023

★★★★★ 1/5

Google

DO NOT TRUST THESE LETTING AGENTS. Editing my review from a 5 star to a 1 due to these sneaky agents. This estate agents seriously need to think about the kind of landlords they are representing. They let me a flat with black mould in it, knowing full well it was not properly fixed before we moved in and then after moving in and not giving us a break clause in the contract, said they can't help us because they don't actually manage the property the landlord does. After a few months actual leak's appeared including through the bathroom light fixture, and also through my bedroom light fixture. Also damp completely covering two sides of the wall in my bedroom and making the black mould much worse. Fletcher's and the landlord have practically ghosted me, won't give me my deposit back even though they were disgusting states to live in and have been incredibly unhelpful, obviously favouring making a buck over the safety and sanitation of their tenants. Roping and tricking people into unecesarily long contracts (3 years!!!) Under the guise of it will be more likely to be let if we agree to a longer lease..... I think they knew exactly what they were doing with that one. This was the first time renting without help and I have learned a lot from it. Mainly not to trust sneaky letting agents and double guess, and make sure to get things in the contract. Not that that matters as the contract was broken from the day we moved in and continued to be broken and the law broken the whol time we lived there. Do not trust these letting agents. I wish I could upload the pictures. *UPDATE* since their reply i have had no correspondence with anyone from this lettings agent, they have made no attempt to correct the previously stated, so a bit of a hollow reply is. **

Yasmin · 16 November 2023

★★★★★ 5/5

Trustpilot

Great service

Great service! Every time we had something that needs a tweak, Fletchers are prompt to respond. Last time, George Tilby came to do some repairs and he was super helpful and very efficient. He explained us what needed to be done, which is the experience we had in previous rentals.

Mariana · 1 April 2025

★★★★★ 5/5

Google

Jacob and Jack were brilliant from start to finish on the sale of my property, I can not recommend them enough! Always available on the phone and proactive throughout the process, thanks for all your help guys.

Hannah · 14 June 2023

★★★★★ 5/5

Google

It might sound too good to be true, but Fletchers are the real deal. Friendly, professional, knowledgeable and most importantly honest, way beyond my expectations based on previous interactions with estate agents. If you're looking to rent in the area, I'd definitely recommend contacting Fletchers and especially Christian, who is without a doubt the best professional I've encountered while house-hunting.

Evangelos · 15 June 2019

★★★★★ 5/5

Google

Joshua is one of the best estate agents I've been dealing with. Took his time to show me all the properties properly and able to answer all the questions accordingly. Great communication skills and just a pleasure to work with. Thanks a lot again for all your hard work!PositiveResponsiveness, Quality, Professionalism, Value

Kat · 26 August 2021

★★★★★ 5/5

Google

I have worked with Chard Brook Green on a number of properties in the surrounding area over several years now. Chard Brook Green are a friendly and approachable team who are always on hand and work efficiently in marketing and letting properties. Quick turnaround, fuss-free and transparency are just a few of reasons why we continue to work with Chard Brook Green.

Faye · 15 June 2017

★★★★★ 5/5

Trustpilot

Bridget has been really helpful and…

Bridget has been really helpful and responsive to us during our recent move. We have experienced some maintenance issues and Bridget had dealt with our queries promptly and professionally.

Ruth · 5 December 2023

★★★★★ 5/5

Google

Great experience with Jack and his sales team. Higher valuation than a other rival agents and then delivered an over the asking offer. Have been impressed with Ema from start to finish, best communication I've had dealing with any agent buying/selling. Thank you Ema!

Kerry · 10 October 2024

★★★★★ 5/5

Google

I was with another estate agent who were terrible. I kept getting letters every 2 weeks for about 7 months saying that Fletchers could sell my flat. I gave in and gave them a call. The first thing that struck me was how positive everyone was. Jack who runs the office was brilliant and Ema who managed the whole sales process was outstanding. I couldn’t recommend them enough especially given that my property was a hard flat to sell. All I can say is a massive thank you to all…Herman included 😊

Barnaby · 23 March 2025

★★★★★ 5/5

Google

Had an amazing experience with Fletchers sales team so far, in particular Ava. She has kept me updated on any new properties which come on. I have not found yet but I do believe it will be through Ava when the right property comes along.

Rosie-miar · 14 June 2022

★★★★★ 5/5

Google

Fletchers has been amazing in helping us sell our flat. They were incredibly supportive from putting our flat on the market to arranging visits and helping us get over the finish line up to completion. Not only did we feel in good hands with their knowledge and commercial skills but they were also great with us giving detailed feedback and always available to answer questions. Special shout-out to Emma, Liam and Jack! Thank you!

Julia · 15 January 2024

★★★★★ 5/5

Google

Great support through out the complete process. The team is very proactive and communicate well. Special thanks to Emanuele that was on top all issues till we reach completion. Happy customers!!

Luis · 17 September 2023

★★★★★ 5/5

Google

Narmin was lovely throughout the process - many thanks for everything

Jo · 10 October 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Narmin in my search for a new apartment. From start to finish, Narmin provided exceptional and close service. Whether it was answering my questions, arranging viewings, or providing updates, she was always just a phone call away. She made the search process enjoyable and always tried to adjust everything she could to my needs.

Stefanny · 18 August 2024

★★★★★ 5/5

Google

Nothing is too much trouble for the lettings team at Fletchers Brook Green. Joshua was especially helpful, and I would highly recommend him and his team to anyone looking to rent in the area.

Kayley · 14 June 2023

★★★★★ 5/5

Google

Great communication and speed of progress throughout the process. Emma is a pleasure to deal with, always very helpful and insightful.

Monika · 14 April 2024

★★★★★ 5/5

Google

We dealt with Ava for the purchase of our first home, which helped a lot as you're kind of going with the flow on your first property - but she directed and advised us perfectly. The transaction was smooth and would recommend in future

Jack · 14 June 2022