Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt was a nice experience and Fatima was truly a great help through out the process. Highly recommend anyone interested in UK real estate.
Yasma · 22 September 2024
Agent replied · 22 October 2024
Hi Yasma,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that Fatima was able to assist you so well throughout the process. Your recommendation means a lot to us, and we're here to help with any future UK real estate needs. Thanks again for choosing us!
Best wishes,
The Flambard Williams Team
★★★★★ 5/5
GoogleWe have been very happy with the service of Flambard Williams. They are always in contact with you in a very efficient way, even if the property still needs to be built, they keep you updated. We would recommend their service if you would like to buy a property in the UK.
Katinka · 11 June 2025
Agent replied · 9 September 2025
Thanks so much for this review. We really appreciate you taking the time out to write this.
We are here whenever you need us.
★★★★★ 5/5
GoogleWe’re extremely lucky to have found Flambard Williams. They have provided us with great help in finding the exact type of properties that would suit our specific and complex needs and they have also helped and worked very hard to assist us through the entire stressful process to complete the exchange. They’re extremely efficient, professional and provide 5-star level of personalised service and answer all questions very promptly. I honestly believe we would have been completely lost and confused without them and I highly recommend them to anyone looking to invest in properties without any second thoughts.
Ibtihal · 25 April 2024
Agent replied · 22 October 2024
Hi Ibtihal
Amazing review and we really appreciate you taking the time to write it.
I will let the team know.
Thanks again
★★★★★ 5/5
GoogleWorking with your company for the first time without any stress and prompt response from Ricky and Kelly is wonderful and I look forward to work with you guys more if I have the opportunity again in the nearest future.
Leo · 23 October 2023
Agent replied · 22 October 2024
Thanks Leo, some really kind words. I will let Ricky, Kelly and the team know. All the best.
★★★★★ 5/5
GoogleDuring the process of buying my property ,Ricky and Danielle are my point of contact and they were above and beyond in helping ,supporting and having my back .Am very happy with the kind of services i got from them.I even got a voucher from them as a gift .
Abiodun · 6 June 2025
Agent replied · 16 April 2026
Great review and thank you so much for taking the time. Danielle and Ricky have been told and are really grateful. We are here whenever you need.
★★★★★ 5/5
GoogleHonestly, was very impressed with the speed and effort put into the service. I moved into a house in Manchester and I struggled for weeks to find a property that was nice and that I could call home, within my budget and with a landlord that actually cared about me and was willing to help me. Then I found Jayson Singh and within a week, I was moving into my new house. I genuinely can't be thankful enough for his effort. Even willing to book me in before the viewing open dates to accommodate my busy schedule. If you're looking for somewhere to new to live in Manchester contact Jayson for sure!
Sean · 25 February 2024
Agent replied · 22 October 2024
Thanks Sean for a great review.
I will pass your thanks onto the team as it is much appreciated.
★★★★★ 5/5
GoogleExcellent service from Flambard Williams, particularly Tom who has identified and supported a number of investment property purchases and supported throughout the buying process
Richard · 24 July 2024
Agent replied · 22 October 2024
Hi Richard
Thank you for your review. We are glad Tom and the team could help you on your investment journey. I'm sure together, we can build you a stunning portfolio. All the best.
★★★★★ 5/5
GoogleOur experience with Flambard Williams has been great and it’s all thanks to Jayson Singh. Wonderful, friendly property manager who would sort things out for us efficiently and professionally. We will miss him now we have moved!
Sheila · 23 October 2023
Agent replied · 22 October 2024
Thanks so much Sheila, knowing how hard Jayson works this is much appreciated. I will pass on your gratitude.
★★★★★ 5/5
GoogleExquisite place...Fantastic team...phenomenal service...a great environment. Quick response time to concerns. Kayleigh was such an exceptionally great personality - courteous and yet extremely professional. Made my stay there very nice and worthwhile.
Kenneth · 26 January 2024
Agent replied · 22 October 2024
Amazing review Kenneth
Thanks so much for taking the time to leave one. I will pass on your gratitude to Kayleigh.
★★★★★ 5/5
TrustpilotI love this letting agency
I love this letting agency. Really on the ball and really helpful within any situation. Our letting agent Jayson Singh is a polite and friendly person and is a pleasure to have as a letting agent.
Rhys · 17 April 2025
★★★★★ 5/5
TrustpilotHighly recommended
We have purchased 1 property and rent 2 flats with FW. They helped us tremendously trough purchase process with developer and solicitors. Thank you Kelly. Jay in Manchester is going above and beyond to sort out any issues with the rental. Very friendly staff always ready to help.
B · 14 October 2022
Agent replied · 13 June 2024
Thanks so much for the positive review. It really means a great deal to the company and our staff.
★★★★★ 5/5
TrustpilotThe experience is really remarkable…
The experience is really remarkable with Flambard Williams as they are really top notch in their all commitments. Here we would like to do a special shout out to Jayson who is letting manger with this company as he was very supportive through out our finding the apartment to the shifting process. Very humble and helpful personality. Thank you so much.
Amol · 15 March 2024
★★★★★ 5/5
GoogleShannice has been amazing from the word ho. So professional knowledgeable and helpful service second to none.
Robert · 22 September 2024
Agent replied · 22 October 2024
Hi Robert,
Thank you so much, Robert! We're thrilled to hear that Shannice has provided such exceptional service. We'll be sure to pass on your kind words to her!
The Flambard Williams Team
★★★★★ 5/5
TrustpilotGreat
I’ve had a an overall great experience renting with Flambard Williams. The whole process was fast paced, easy and quite stress free. Jayson Singh was great at answering my questions and getting everything set up for the apartment.
Oluwabukunmi · 12 February 2025
★★★★★ 5/5
GoogleIt has been so easy working with Shannice and Kelly from start to the end when purchasing the apartment .
Everything was dealt professionally and I highly recommend them for your next investment.
Manisha · 23 October 2023
Agent replied · 22 October 2024
Thanks so much for the review Manisha.
We really appreciate your feed back and are here at your disposal.
★★★★★ 5/5
TrustpilotJayson Singh is absolutely amazing and helpful
I have recently rented a flat in TraffordBar , my experience was absolutely perfect Jayson Singh helped me with everything and he responded to my emails and messages asap and he was a perfect guide for me during our journey until we moved in, just wanted to say thank you for everything it was a perfect experience with my rent journey.
Sahar · 3 November 2024
Agent replied · 27 December 2024
Thanks Sahar for the great review. The team put a lot of effort into ensuring a great service.
★★★★★ 5/5
TrustpilotGreat comfortable experience so for thanks to Jayson
The whole team is very professional but most of my interaction was with Jayson and he has been very friendly and professional at the same time. Any issue I had I spoke to Jayson and it was immediately dealt with.
Muhammad · 5 January 2025
★★★★★ 5/5
GoogleFlambard Williams have been fantastic from my first point of contact, Ricky with Chris and Kelly all helping with the purchase of my buy-to-let apartment off-plan, right through to Kayleigh and Angelene on the lettings side.
They all know their stuff, and I never felt that I was been pushed or convinced into a decision. They spent time really finding out what I wanted the income for and provided me with different options and were always on hand to give help and advice. They are all knowledgeable, professional and approachable people - a great team.
It is a scary process as I’ve never done this before, but they completely guided me through it and now I’ve got tenants!
Before I found Flambard Williams, I did have a bad experience with a different company where I parted with 5k on a property that I had said I didn’t want but I was talked into it.
So I can, with my hand on my heart, vouch for how good Flambard Williams are.
Joanna · 23 October 2023
Agent replied · 22 October 2024
Hi Joanna
Thanks so much for taking the time to leave a review, it means a lot.
Kind regards
★★★★★ 5/5
GoogleFW are a very professional entity which will take care of you from the very beginning till the end of your journey. We have purchased a second property with them, and as usual they take care for the client from the early start of the …
Matthew · 16 April 2025
Agent replied · 22 October 2024
Hi Matthew,
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with us. It's been a pleasure guiding you through the property … More
★★★★★ 5/5
GoogleI had the wonderful pleasure of dealing with Fatimah. She is one of the most personable sales people I have dealt with. She takes interest not only in the sale she wants to make but builds relationships in a way that makes you trust her. …
Henry · 16 April 2025
Agent replied · 16 April 2026
Hi Henry
Thank you so much for taking the time to review us. Importantly, this really … More
★★★★★ 5/5
GoogleJayson has been beyond helpful in getting the washer/dryer in my flat fixed for me. He arranged the repair and waited in for me as I had work and has been really accommodating, friendly and professional. A great member of the team!
Cathy · 23 October 2022
Agent replied · 22 October 2024
Thank you for the amazing review Cathy. We are delighted Jayson was able to be so helpful.
★★★★★ 5/5
GoogleFlambard Williams have been excellent and the team are very personable. We really valued the service, advice and patience shown. Sherrece went above and beyond to ensure our needs were met, and Chris's knowledge gave us confidence in our purchase. Thank you!
Marisa · 23 October 2022
Agent replied · 22 October 2024
Thank you for this fantastic review Marisa
★★★★★ 5/5
TrustpilotCourtesy and support
Great immediate help when I had an predictable problem with the general fuse of the flat in Manchester last December, remaining without electricity and heating during a very cold period Jayson was able to intervene timely, providing a local electrician who came in the flat the same day to fix the problem with a very short notice
Matteo · 3 February 2024
★★★★★ 1/5
GoogleFlambard Williams convinced me to purchase an apartment in Liverpool. They told me that the developer had all the funds to complete the project and the deal was so good that the sales agent himself secured 6 apartments for himself. I lost my hard earned savings as a result of my involvement with Flambard Williams. I would not recommend them at all.
Rajiv · 23 August 2024
Agent replied · 22 October 2024
Hi Ravi
So sorry you feel this way.
As you know many projects failed over the last 4 years since COVID. We were one of many agents selling this development and as you know all the way along the developer was stating that the development was pushing ahead and there were a few obstacles they had to get over. These videos from the developer were public and at not point from our side did we know they were going to pull the plug.
However, since then we have spent 18 months chasing the developer, chasing the administrator and eventually found a lawyer who is representing our group of buyers to push for compensation against the lawyer which has started.
My understanding is that you did not return your documentation on time despite repeated emails from us and calls from our brokers pushing all clients to return documentation.
Once again we are very sorry this happened and please contact the lawyer to see if you can partake in the group action.
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