5/5
TrustpilotAlex it's very helpful and professional…
Alex it's very helpful and professional person and was a pleasure to deal with Alex . Thank you very much Alex for your help and really good customer service.Regards Martin
Trusted Agent profile · London
First Union Battersea reviews in London
★★★★★
1,223 reviews across 2 platforms
21 Battersea Square, London, SW11 3RA
First Union's office in London, at 21 Battersea Square, is rated 4.3 out of 5 across 1,223 reviews on two platforms, including 146 Google reviews rated 4.6.
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Awards
Industry awards
First Union London won ESTAS awards in one year, most recently 2022.
ESTAS winner in one year: 2022.
ESTAS awards by year, 2022 to 2022
2022 1 Gold, 1 Silver and 1 Bronze ESTAS 2022 winners
- GoldESTAS 2022: Lettings (Landlords), London (South)
- SilverESTAS 2022: Lettings (Tenants), London (South)
- BronzeESTAS 2022: Sales, London (South)
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotsmooth and pain-free hosting
Our Airbnb hosting has been smooth and pain free, with everything explained and dealt with including our quirks. They couldn't be more helpful. When an issue occurs, they sort it.
1/5
TrustpilotUnresponsive - feel sorry for sellers
I’ve tried to view a house through portico that’s been for sale since 2017! No response or explanation they just ignore all emails. Feel sorry for the poor seller.
5/5
TrustpilotGreat service, thanks Jade!
Great service and Jade at the Leyton branch went above and beyond from start to finish to find our perfect home. Highly recommended.
5/5
TrustpilotWe have been working with Sean for many…
We have been working with Sean for many years and are always pleased with the ease of dealing with him and the team.
5/5
TrustpilotI have had a pleasure to deal with Alex…
I had a pleasure to deal with Alex and Grazyna, both were very attentive and helpful. My problem was resolved promptly and efficiently. Really amazing customer service! Thank you
5/5
TrustpilotAnnie's service was excellent
Annie's service was excellent! She kept us informed at all times during the application process.I would definitely recommend her services!
5/5
TrustpilotThanks again guys great experience with…
Thanks again guys great experience with buying
4/5
TrustpilotOverall good experience
Annie from the Chingford office was really helpful, and quick to aid any questions/queries I had! Had a few hiccups with the Leyton office when first moving
5/5
TrustpilotAccounts
I always find Helene in the accounts department very helpful whenever I have any queries regarding the rent statement. A speedy response is always received
5/5
TrustpilotI have called upon Tembi to assist…
I have called upon Tembi to assist with issues I have encountered and have found her to be consistently professional,approachable and always willing to help.
4/5
TrustpilotDavid Blackhall
David BlackhallMost of my dealings have been with accounts and Maintenance departments who have always been competent and efficient.Very prompt transferring the rent ino my account evert month.
5/5
TrustpilotI spoke to a lady called Charlene from…
I spoke to a lady called Charlene from renewals who was very helpful and lovely to speak to. Thank you so much keep up the amazing customer service.
5/5
TrustpilotI usually do not write reviews but…
I usually do not write reviews but Saeeda has really gone above and beyond in helping us with all the maintenance issues we’ve reported.
5/5
TrustpilotSpyros Miaris Renewals Consultant
Spyros in renewals has always been excellent in dealing with our tenants and has always reached an amicable and fair outcome for both parties.
5/5
TrustpilotHelen Tyler - Accounts
Helen Tyler - Accounts Department.Responds to all emails promptly, is very helpful and resolves any issues. It is a pleasure to deal with Helen.
5/5
TrustpilotIt is a pleasure to deal with…
It is a pleasure to deal with Alina-Maria in the accounts department. She is always ready to help and answers your emails straight away.
4/5
TrustpilotHelene has always been efficient and…
Helene has always been efficient and professional in answering any queries I might have regarding my property. It’s a pleasure to know she is on my team.
5/5
TrustpilotHad a viewing with Samuel Johnson
Had a viewing with Samuel Johnson. Very helpful answered all my questions. Even had a follow up email from Samuel. Happy with the service.
4/5
TrustpilotEnded up not having any deals made due…
Ended up not having any deals made due to personal reasons, but Molly had been very helpful and friendly for the property searches and recommendations.
5/5
TrustpilotOur Deposit Returns Administrator
Our Deposit Returns Administrator, Lara, was incredibly helpful. She did everything she could to help us get our deposit back in timely manner.
1/5
TrustpilotVery disappointed with the agency
Very disappointed with the agency. They did not do the proper due diligence and were uncommunicative. Will not be using them again
5/5
TrustpilotGreat experience with portico
Great experience with portico. And excellent service from Alex Galla! She dealt with all my queries efficiently, I would definitely recommend to anyone.
5/5
TrustpilotAnnie Munday from the Woodford branch…
Annie Munday from the Woodford branch was absolutely excellent she ensured that all my needs were taking care of- thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about First Union Battersea
Has First Union Battersea won any awards?
Yes. First Union Battersea won Gold for Lettings (Landlords) in London (South), Silver for Lettings (Tenants) in London (South) and Bronze for Sales in London (South) at the ESTAS 2022 awards, its most recent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. First Union Battersea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
