5/5
TrustpilotVery easy company to work with
Very easy company to work with, Kuma in accounts is always on hand to help and very friendly, cannot recommend more.
Trusted Agent profile · London
First Union Battersea reviews in London
★★★★★
1,223 reviews across 2 platforms
21 Battersea Square, London, SW11 3RA
First Union's office in London, at 21 Battersea Square, is rated 4.3 out of 5 across 1,223 reviews on two platforms, including 146 Google reviews rated 4.6.
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Tell us what you need and we'll put you in touch. First Union Battersea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
Industry awards
First Union London won ESTAS awards in one year, most recently 2022.
ESTAS winner in one year: 2022.
ESTAS awards by year, 2022 to 2022
2022 1 Gold, 1 Silver and 1 Bronze ESTAS 2022 winners
- GoldESTAS 2022: Lettings (Landlords), London (South)
- SilverESTAS 2022: Lettings (Tenants), London (South)
- BronzeESTAS 2022: Sales, London (South)
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotCharlene in renewals.
Charlene in renewals is the most friendly professional person I have met, I would recommend her to my family and friends.
5/5
TrustpilotTop Service
Excellent service from a very professional Erick Dos Santos.
5/5
TrustpilotGood service
Good service , prompt response ,polite and efficient . Very happy with support from Simone 😊😊
5/5
Trustpilotvery helpful and so clear when telling…
very helpful and so clear when telling you what will happen, i would recommend you to anyone i know.
4/5
TrustpilotVery efficient
Grace, in the accounts department has always been very helpful and efficient with rent payments, statements and contract set up.
5/5
TrustpilotTrustful
Made a payment by error and was contacted by Kurmanjan straight away. The refund processed immediately, super fast service! Thanks
5/5
TrustpilotHelene at accounts is always helpful…
Helene at accounts is always helpful and any queries or requests for copy rent statements are dealt with very quickly!
5/5
TrustpilotProfessional service from a committed team
Professional service from a committed and dedicated team. Communication was excellent throughout. A very pleasant experience - productive but not pushy.
5/5
TrustpilotExcellent service from Sean
Been dealing with Sean for many years and delighted with the service and performance. Well done
5/5
TrustpilotBrilliant service
Brilliant service, friendly and helpful. Alex and Grazyna are super efficient and would recommend to anyone.
5/5
TrustpilotExcellent service
I've had the best experience I could have thanks to the helpful workers. Excellent customer care!
5/5
Trustpilot5 star service
Can’t thank you enough Charlene for making my renewal stress free highly recommend you extremely professional service thanks again
5/5
Trustpilotvery good customer service
very good customer service, very friendly, also always there when i need them! so so happy with this company!
5/5
TrustpilotGreat service
Agent replied · 26 January 2026
Dear Hugh We greatly appreciate your 5-star review and the time you took to share your experience with Matt. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotHelene in accounts has always been…
Helene in accounts has always been knowledgeable and helpful and deals with the accounts efficiently
5/5
TrustpilotVery happy with the great service from…
Very happy with the great service from Adelina. Fast replies and accurate information. Excellent job!
5/5
TrustpilotI've been with them for years and they…
I've been with them for years and they have looked after my property very well.
5/5
TrustpilotThis girl and her manager goes the…
This girl and her manager goes the extra mile !!! Brilliant service . Good job guys xx
5/5
TrustpilotAmazing service from Sanya
Amazing service from Sanya - Thank You - very responsive and absolutely fantastic guidance.
5/5
TrustpilotWalthamstow office review
Sean in the Walthamstow office was extremely helpful. Will definitely work with them in the future.
5/5
TrustpilotVery good and professional company
Very good and professional company, always looking after customers! Very helpful and friendly. Definitely 5 star !
5/5
Trustpilotvery prompt in assisting request for…
very prompt in assisting request for information - thank you and refreshing to see in this organisation
5/5
TrustpilotThe understand their customers
The understand their customers. And the treat them with respect; no matter their background or gender. Excellent team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about First Union Battersea
Has First Union Battersea won any awards?
Yes. First Union Battersea won Gold for Lettings (Landlords) in London (South), Silver for Lettings (Tenants) in London (South) and Bronze for Sales in London (South) at the ESTAS 2022 awards, its most recent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. First Union Battersea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
