5/5
TrustpilotExcellent service
Excellent service from ERIC DOSANTOS
Trusted Agent profile · London
First Union Battersea reviews in London
★★★★★
1,220 reviews across 2 platforms
21 Battersea Square, London, SW11 3RA
First Union's office in London, at 21 Battersea Square, is rated 4.3 out of 5 across 1,220 reviews on two platforms, including 144 Google reviews rated 4.6.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent customer service
Excellent customer service. Speedy referencing and contracting process made everything so much easier.
1/5
Trustpilotterrible
1 star is too much.
Agent replied · 26 December 2025
Dear xyx We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team
1/5
TrustpilotOffered no assistance or information…
Offered no assistance or information during this troubled times, just want their cut. Shame on them
2/5
TrustpilotA mixed bag
Good on finding tenants poor on maintenance issues My tenants arecstii awaiting their front door keys !
5/5
TrustpilotSPYROS HAS ALWAYS BEEN PATIENT AND…
SPYROS HAS ALWAYS BEEN PATIENT AND EFFICIENT AND A PLEASURE TO WORK WITH
5/5
TrustpilotIt was pleasure to deal with
It was pleasure to deal with, professional and helpful advice from Alexandra Galla
5/5
TrustpilotThe whole experience was quick and…
The whole experience was quick and smooth. Would reccomend to anyone and everyone. Thanks again Alex!
5/5
TrustpilotAnthony is the best.
Anthony Adomako the property manager is great! he keeps me posted- he sets a good standard.
4/5
TrustpilotLove the brand
Love the brand, love the store interiors. I always recommend portico to friends looking to sell.
5/5
TrustpilotExcellent company to use
Excellent company to use, always very professional. Mia who I have been dealing with is excellent
5/5
TrustpilotGreat service
Great service. Very comfortable and helpful. Would advise all of you to visit.
5/5
TrustpilotAnnie took care of everything we needed…
Annie took care of everything we needed very professionally, very helpful, Thankyou .
4/5
TrustpilotAccounts Dept
Alina-Maria,Politely and quickly answered my question on my account. Thank you. Chris
5/5
TrustpilotHelene in accounts
Helene in accounts is very helpful and resolves queries quickly and efficiently.
5/5
TrustpilotGreat help!
Had a rental enquiry and it was all sorted straight away. Thanks a lot Kurmanjan!
5/5
TrustpilotThank you all the work you did in…
Thank you all the work you did in getting us the property. Excellent job.
5/5
TrustpilotHelene Tyler at the Ilford branch is…
Helene Tyler at the Ilford branch is professional & prompt in the service she provides
5/5
TrustpilotVery helpful work from Ellie Neil
Rating only, no written review.
Agent replied · 26 December 2025
Dear Steve Trunley We greatly appreciate your 5-star review and the time you took to share your experience with Ellie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
3/5
Trustpilotaverage experience with their leasing…
average experience with their leasing and renting system
5/5
TrustpilotHelpful and supportive!
Helpful, responsive and supportive through the viewing and offer process
4/5
TrustpilotHelene from accounts department was…
Helene from accounts department was very quick to respond. Brilliant 👍
5/5
TrustpilotGreat experience
Lovely team, very good service! Made the experience easy and enjoyable
5/5
TrustpilotHelene Tyler I find is very efficient…
Helene Tyler I find is very efficient and helpful and have no complaints.Gary Levinson
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. First Union Battersea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
