1/5
GoogleWas shown a flat and told the price for it is 440pw/450pw. Second day when we placed an offer was told that the landlord actually wanted 500pw?! Total waste of time...
Trusted Agent profile · London
Felicity J Lord London reviews
★★★★★
861 reviews across 2 platforms
313 Upper Street, London, N1 2XQ
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 313 Upper Street, is rated 4.7 out of 5 across 861 reviews on two platforms, including 860 Google reviews rated 4.7.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleI really enjoyed being showed around a property by Paul - a very thoughtful estate agent who is generous with his time and attentive to your questions. Would recommend.
5/5
GoogleGreat customer support. Thanks a lot Paul Zaad for your friendly and knowledgeful support throughout my search. Your help made this process very pleasant. Again Thanks a lot
5/5
GoogleGreat customer support. Thanks a lot Paul Zaad for your friendly and knowledgeful support throughout my search. Your help made this process very pleasant. Again Thanks a lot
5/5
GoogleReceived professional but warm and personal service from Paul, who has been really helpful and responsive from start to end. Very happy with the experience.
5/5
GoogleAs a buyer I had an excellent experience with Brian. I found him to be helpful, professional and very responsive. I highly recommend.
1/5
GoogleUpdating review, would not recommend. Very poor support
1/5
GoogleIf it’d be possible I gave them zero star. The worst agency I’ve ever experienced to rent apartment with
5/5
GoogleViewings with Hamead Chioua very helpful. Best advice and would definitely recommend this agency and the services.
5/5
GoogleEmma and sally were lovely and really helpful! Will use their services again
1/5
GoogleDidn't show up to a viewing, no phone call, no contact.
5/5
GoogleExceptionally helpful, professional and polite. Knew my requirements and showed me properties that matched my requirements.
5/5
GoogleNice experience - very easy to deal with and responsive even at weekends.
1/5
GoogleRating only, no written review.
1/5
GoogleDisorganised, underhand and dishonest. Avoid at all costs.
5/5
GoogleThey are very helpful & friendly.
5/5
GoogleReally helpful and easy to deal with
5/5
GoogleGreat service. Deals with issues efficiently.
5/5
GoogleRating only, no written review.
1/5
GoogleDo not use
Agent replied · 19 June 2024
Thank you for taking the time to leave a review. We appreciate your feedback and would love to hear more about your experience with us so we can improve our services. Please feel free to reach out to us directly.
1/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Hi Baptiste, Sorry to see you have left us a 1 star review. Please reach out to me in full confidence so I can rectify any issues you may have/had with us. You can reach me us on islington.lettings@fjlord.co.uk. I look forward to hearing from you to see how we can turn your experience around. Many thanks Faisal Hussain Branch Manager (Lettings)
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
