Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFelicity J Lord's rental process has…
Felicity J Lord's rental process has been very smooth and I have been quite impressed. Jean's property visit was easily organised and well communicated.
Rebecca · 9 March 2020
Agent replied · 12 June 2024
Dear Rebecca Gemmola, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us and Jean, she will be delighted to read this. If you know of anyone else who would benefit form our 5 star service please do not hesitate to pass on our details.Regards,David Greenslade MARLABranch Partner
★★★★★ 5/5
Trustpilotgood assessment experience
I was visited by Jean who assessed the condition of our property. It was a great experience - she was attentive, kind and thorough.
Pauls · 14 January 2020
Agent replied · 12 June 2024
Thank you for the 5* review Paul, it will mean a great deal to Jean and the team at Hackney.Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.
★★★★★ 5/5
TrustpilotExcellent Service and Help
Bhavi (and Oliver) was really good and helpful through out the process. Very patient and did a good job every step of the way. Recommend!
Tolu · 5 July 2019
Agent replied · 12 June 2024
Thank you for providing such positive feedback Tolu. It will mean a great deal to Oliver, Bhavi and the team at Wapping.Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.
★★★★★ 5/5
TrustpilotVery efficient and flexible
I called first thing in the morning to visit a flat as soon as possible. Even though it was short notice, the team was very efficient, the agent Faisal managed to move his schedule around to fit my visit during lunchtime. The flat ended up being the one. Thanks again for your help!
Rémy · 19 November 2020
★★★★★ 5/5
TrustpilotExcellent communication from Jordan
Really happy with the service I have had from Jordan, the communication was great as I always had a quick response and she really tried to help me find a suitable property. I have now found but thank you for your help and I would recommend Felicity J Lord to friends and family for rent! :)
Emma · 2 December 2019
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service, very professional and friendly approach, incredibly easy letting process. 5 stars well deserved!Lisa - thank you very much for your help
Joanna · 4 November 2019
Agent replied · 12 June 2024
Dear Joanna, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us and hope that you are enjoying your gorgeous new apartment. Have a lovely first Christmas there! Until the next time we meet, take care! Kind Regards Lisa & Team.
★★★★★ 5/5
TrustpilotProfessional, personal and friendly
Professional, personal and friendly service, with a focus on what’s most important to the customer. Thanks for all your help letting out my property!
Gethin · 2 November 2019
Agent replied · 12 June 2024
Dear Gethin, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. It was a real pleasure working with you. I hope that you enjoy living in Camberwell!Best wishes, Felicity J Lord Blackheath Village (Lettings)
★★★★★ 5/5
TrustpilotExcellent and attentive
Ilya and Felicity J Lord have been fantastic, very attentive and fully focussed on finding a property that fits all of our requirements.
James · 16 March 2020
Agent replied · 12 June 2024
Thank you James for your kind words , it will mean a great deal to the whole team at Stoke Newington. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love to help.
★★★★★ 5/5
TrustpilotProperty Visit, Jean
Jean came to do our property visit. She was very efficient and friendly and we heard back from her straight away. Thank you
Charlotte · 31 January 2020
Agent replied · 12 June 2024
Dear Charlotte, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you know of anyone else who could benefit from our 5 star service then please pass on our details.Regards,David Greenslade MARLA Branch Partner
★★★★★ 5/5
TrustpilotAn excellent service from Felicity J…
An excellent service from Felicity J Lord, a special thanks in particular to Ilya and David for assisting with finding me a property!
Joe · 29 January 2020
Agent replied · 12 June 2024
Dear Joe, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you know of anyone else who could benefit from our 5 star service then please pass on our details.Regards,David Greenslade MARLA Branch Partner
★★★★★ 5/5
TrustpilotFast and excellent service
Interacted with Lucy. The service is excellent and they respond very quickly. I was able to finalize flat within 2 days. Will definitely recommend.
Abhishek · 27 June 2019
Agent replied · 12 June 2024
Many thanks Abhishek for providing such positive feedback. It will mean a lot to Lucy the whole team at Canary Wharf. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help.
★★★★★ 5/5
GoogleSebastian Toro-Medina was very helpful at all times
Adam · 17 June 2019
★★★★★ 2/5
TrustpilotFJL have whipped £650 of our money
Arranged rental of Clapton flat through Felicity J Lord. Arrangement with them to exclude management and the gross monthly rent to come direct to us without deductions. They routed my May payment through their (Spicehart) account and deducted £650! So we are out of pocket. No word of an explanation so far. Stephen The St.Quinton LLP
Stephen · 30 May 2019
★★★★★ 5/5
TrustpilotExcellent service from Felicity J Lord…
Excellent service from Felicity J Lord and the lettings team. Delighted to be working with them in future and cannot recommend enough.
Reviews36 · 25 February 2020
Agent replied · 12 June 2024
Thank you for your kind words , it will mean a great deal to the entire team at Shad. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love to help.
★★★★★ 5/5
TrustpilotAlways the best of the best
Always the best of the best: efficient, polite, so friendly, real caring attitude towards everyone involved in the rental process from start to finish..
Faye · 1 April 2019
Agent replied · 12 June 2024
Dear Faye, Thank you for taking the time to share your kind words. We are delighted you are pleased with the service you receive from FJ Lord Bow.Regards,David
★★★★★ 5/5
TrustpilotJean Piper
The property visit was carried out in my flat with Jean. She was very nice and friendly and did her job brilliant.
Venislava · 18 February 2020
Agent replied · 12 June 2024
Dear Venislava, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us and Jean. If you know of anyone else who would benefit from a 5 star service then please pass on our details.Regards,David Greenslade MARLABranch Partner
★★★★★ 5/5
GoogleWe had Andrew the Manager from haart out to value our apartment in Brixton. He was incredibly thorough and knowledgeable with his advice, and explained the pros and cons of various pricing strategies and how each would potentially affect our move. Highly recommend and and extremely helpful appointment. Glad we had him out!
K · 14 June 2020
★★★★★ 5/5
TrustpilotI'm very pleased with the efficient way…
I'm very pleased with the efficient way that Stephanie and her colleagues have dealt with a recent issue with a tenant: thank you.
Kiran · 18 June 2019
Agent replied · 12 June 2024
Many thanks for the positive feedback Kiran it will mean a lot to Steph and the entire Property Management team.Needless to say, if you know of anyone looking to let or rent a property currently, we would love to help!
★★★★★ 5/5
GoogleEasy to talk to and clearly very knowledgeable. Great service.
George · 16 June 2022
Agent replied · 15 June 2024
Dear George, thank you for taking the time to leave us feedback. We are delighted that you were happy with the service you received from Adam. Kind Regards, haart, Brixton (Sales)
★★★★★ 5/5
GoogleAdam Khan could no have been nicer or more professional.
Helene · 16 June 2022
Agent replied · 15 June 2024
Dear Helene, thank you for taking the time to leave us feedback. We are pleased that you were happy with the service you received from Adam. Kind Regards, haart, Brixton (Sales)
★★★★★ 5/5
TrustpilotImpressive knowledge and attention to detail
I was pleasantly surprised by our valuation by Eduard Diac. His knowledge, honesty and attention to detail were impressive and surpassed all expectation.I was left with the impression that no stone would be unturned in his efforts to sell our home and that he would be there to guide us every step of the way.
Mr · 11 June 2019
★★★★★ 5/5
TrustpilotRented through Ellie in bow last year…
Rented through Ellie in bow last year and she has been helping with our move out this year - really responsive and helpful
MBJ · 16 May 2019
Agent replied · 12 June 2024
Thanks so much for the positive feedback, Ellie will be over the moon.Needless to say if you know of anyone looking to let or rent a a property, please pass on our details. We would love to help!
★★★★★ 5/5
GoogleLauren took us on a really helpful viewings, she was really attentive and understood our requirements!
Olivia · 16 June 2021
Agent replied · 15 June 2024
Hi Olivia, we appreciate you taking the time to leave this review for Lauren, we hope we can continue to help find you the perfect property. haart, Brixton
★★★★★ 5/5
TrustpilotGreat service from Robert in Stoke…
Great service from Robert in Stoke Newington. He was very responsive and helped us secure a flat while relocating from Australia.
Sophie · 29 January 2020
Agent replied · 12 June 2024
Thank you for the 5* review Sophie, it will mean a great deal to Rob and the team at Stokey.Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.Enjoy your new home!
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