5/5
TrustpilotLucy at the Clerkenwell branch is professional and kind.
Very good experience in finding the right apartment.
Trusted Agent profile · London
Felicity J Lord London reviews
★★★★★
1,221 reviews across 2 platforms
9 New Crane Place, London, E1W 3TU
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 9 New Crane Place, is rated 4.2 out of 5 across 1,221 reviews on two platforms, including 303 Google reviews rated 4.6.
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Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotRecommended
Very good service - quick responses and always helpful.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you
5/5
TrustpilotIlya Hubin Review
Really Friendly,knowledgeable and Welcoming.
5/5
GoogleVery professional service, helpful and clear.
5/5
Trustpilotgreat people…great service
would recommend for selling buying and renting
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you ever so much for taking the time to leave us such a wonderful review! If there is anything more we can do for you, please don't hesitate to reach out. We look forward to assisting you again in the future.
1/5
TrustpilotUnprofessional
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord sales team, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for taking the time to provide such positive feedback, it will mean a great deal to the team. Needless to say, should you are should you know of anyone that is looking to let or rent a property, please do pass on our details.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Haralambos thank you for taking the time to give us 5 stars, when you get a moment would you mind letting us know in a few words why you feel we deserve 5 stars, many thanks
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord , it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
TrustpilotGood agency.
Rating only, no written review.
Agent replied · 12 June 2024
Dear Oliver, Thank you for your 5 star review. We take great pride in delivering great customer service and we are delighted to read this. May I ask who you were looked after by?Regards,David Greenslade (MARLA)Branch Partner FJ Lord Bow
5/5
TrustpilotVery friendly
Rating only, no written review.
Agent replied · 12 June 2024
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team.Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
TrustpilotExcellent service
Rating only, no written review.
Agent replied · 12 June 2024
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team.Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for the 5 star review Sam!
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you James, Kind Regards, Danielle
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord, it will mean a great deal to the team.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you Sayuni
1/5
TrustpilotTotally unprofessional
Rating only, no written review.
Agent replied · 12 June 2024
Hi,We're sorry to hear your review. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@ fjlord.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
