Trusted Agent profile · London

Felicity J Lord London reviews

4.2

★★★★★ Great

1,221 reviews across 2 platforms

9 New Crane Place, London, E1W 3TU

Part of Felicity J Lord, see every office.

Felicity J Lord's office in London, at 9 New Crane Place, is rated 4.2 out of 5 across 1,221 reviews on two platforms, including 303 Google reviews rated 4.6.

Google logo

4.6 / 5

303

Reviews on Google

This office

Trustpilot logo

918

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

Rating only, no written review.

Elena · 14 June 2021

Agent replied · 13 June 2024

Many thanks Elena for providing such positive feedback. It will means a lot to Ben and the team here at Wapping. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help. Enjoy your new home!

5/5

Google

Rating only, no written review.

Nives · 14 June 2021

Agent replied · 13 June 2024

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help

5/5

Trustpilot

Very helpful and great service

Rating only, no written review.

Gabriella · 20 January 2021

Agent replied · 12 June 2024

Thank you very much for your feedback, it means a lot to the team and to Shannen. Felicity J Lord Islington Lettings

1/5

Google

Rating only, no written review.

Peipei · 14 June 2020

Agent replied · 13 June 2024

Dear Peipi, I am sorry to read your review and see that you are feeling frustrated. Please make contact with me directly at wapping.lettings@fjlord.co.uk or alternatively help@haart.co.uk to enable us to fully understand your concerns and help find a resolution. Kind regards, Oliver

5/5

Trustpilot

Very friendly and professional visit!

Rating only, no written review.

Victor · 6 March 2020

Agent replied · 12 June 2024

Dear Victor, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.If you know of anyone else who would benefit form our 5 star service please do not hesitate to pass on our details.Regards,David Greenslade MARLABranch Partner

5/5

Trustpilot

I have a very good experience

Rating only, no written review.

Emily · 31 January 2020

Agent replied · 12 June 2024

Dear Emily Gomez, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you know of anyone else who could benefit from our 5 star service then please pass on our details.Regards,David Greenslade MARLA Branch Partner

5/5

Trustpilot

Jean was lovely

Rating only, no written review.

Barnaby · 21 January 2020

Agent replied · 12 June 2024

Dear Barnaby, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you know of anyone else who could benefit from our 5 star service then please pass on our details.Regards,David Greenslade MARLABranch Partner

5/5

Trustpilot

Professional and charismatic.

Rating only, no written review.

Emanuele · 15 January 2020

Agent replied · 12 June 2024

Dear Emanuele, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you know of anyone else who would like the same 5 star service please pass on our details.Regards,David Greenslade MARLABranch Partner

5/5

Trustpilot

Nice and efficient service.

Rating only, no written review.

Eli · 14 January 2020

Agent replied · 12 June 2024

Hi Eli, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

5/5

Trustpilot

Professional and friendly

Rating only, no written review.

Abdullah · 12 January 2020

Agent replied · 12 June 2024

Dear Abdullah, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We do hope we can be of assistance in the future. Take care!

5/5

Trustpilot

Thanks Bilal and happy new year

Rating only, no written review.

Travis · 31 December 2019

Agent replied · 12 June 2024

Dear Travis, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us at FJ Lord Bow and in particular Bilal. If you know of anyone else who would benefit from this 5 star service do not hesitate to pass on our details.Regards,David Greenslade MARLABranch Partner

5/5

Trustpilot

Thanks Bilal for finding out new flat.

Rating only, no written review.

Fergus · 29 December 2019

Agent replied · 12 June 2024

Dear Fergus,Thank you again for taking the time to let us know how we did. We hope you have a great day! If you know of anyone else who would benefit from this 5 star service do not hesitate to pass on our details.Regards,David Greenslade MARLABranch Partner

5/5

Trustpilot

Brilliant service

Rating only, no written review.

Adam · 25 December 2019

Agent replied · 12 June 2024

Thank you again for your 5 star rating Adam!RegardsFelicity J Lord Stoke Newington (Lettings)

5/5

Trustpilot

Excellent and very helpful service!

Rating only, no written review.

Lasse · 15 July 2019

Agent replied · 12 June 2024

Lasse Oiva, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!Regards, Felicity J. Lord Lettings

1/5

Google

Rating only, no written review.

Matt · 15 June 2019

Agent replied · 13 June 2024

Thank you for leaving a star rating with Wapping Felicity J Lord letting agent . We'd like to know more about the experience that led you to leave a low star rating. Could you email full details to wapping.lettings@fjlord.co.uk so that we can look into the matter with you? Alternatively, please co ntact us at 020 7481 8811 when you have an opportunity, and we will be more than happy to try and turn your experience around. We hope to hear from you soon so we can resolve your issue as quickly as possible. Louise Smith, Branch Manager, Felicity J Lord Wapping

5/5

Google

Rating only, no written review.

Amir · 15 June 2019

5/5

Trustpilot

Really great service.

Rating only, no written review.

Yaël · 27 February 2019

Agent replied · 12 June 2024

Your recommendation means so much to us and we''re so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

4/5

Google

Rating only, no written review.

Jason · 15 June 2018

Agent replied · 13 June 2024

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.

5/5

Google

Rating only, no written review.

Daniel · 15 June 2018

5/5

Google

Rating only, no written review.

Sunny · 15 June 2018

Agent replied · 13 June 2024

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.

4/5

Google

Rating only, no written review.

Herman · 15 June 2017

Agent replied · 13 June 2024

Dear Mr Schepers, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Thank you again for your star rating! Regards Felicity J Lord Wapping (Lettings)

5/5

Google

Rating only, no written review.

전보배 · 15 June 2017

5/5

Google

Rating only, no written review.

Apple · 15 June 2017

Agent replied · 13 June 2024

Hi Apple Jin, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know! Thank you again for your star rating! Regards Felicity J Lord Wapping

5/5

Google

Rating only, no written review.

Gillian · 15 June 2017

Agent replied · 13 June 2024

Dear Ms Wise, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We always love to receive great feedback. Best wishes, Felicity J Lord Lettings (Wapping)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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