Trusted Agent profile · London
★★★★★
351 reviews across 2 platforms
27 Greenwich South Street, London, SE10 8NT
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 27 Greenwich South Street, is rated 4.9 out of 5 across 351 reviews on two platforms, including 349 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleAnh Le was great for my flat purchase. I enquired about a different one originally but after listening to my requirments, found me an improvement! Was also responsive and engaged throughout the process
Hello Mark. Thank you for your kind words and this fantastic review for Anh le! Thanks again for the recommendation. All the very best. Alex, Anh le and Arnaud
5/5
GoogleJames was very helpful and took the time to recommend properties and answer my questions. It was much appreciated!
Dear Kate Fitzgerald, Thank you for leaving such great and detailed feedback about your experience with James. All the very best, Felicity J Lord Greenwich
5/5
GoogleMy estate agent Ahn Le was really friendly and helpful throughout the searching and viewing process, providing helpful advice and following up on any questions I had. Didn't end up purchasing the property viewed on this occasion but will definitely keep Felicity J Lord in mind when doing further viewings in the area.
Hello Vishal, Thank you for your kind words and this fantastic review! Thanks again for the recommendation. All the very best Alex, Martin, Anh le, Olivia and Arnaud @ Felicity J Lord Greenwich
5/5
GoogleJust wanted to give Anh Le a mention from Felicity J Lord. He’s been very attentive and helpful in my property search so far and has given me useful advice in the sale of my current property.
Hello Daniel, Thank you for your kind words and this fantastic review for Anh le! Thanks again for the recommendation. All the very best. Alex, Anh le, Arnaud and Olivia @ Felicity J Lord Greenwich
5/5
GoogleGood service - James was great at coordinating between the parties and keeping things moving, would recommend.
Dear Isabelle Swan, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!! From all the team at Felicity J lord Greenwich
5/5
GoogleThanks to all the team at Felicity Lord. Always very responsive and a pleasure to work with. The sale has been completed smoothly and there were lots of viewings throughout the time it was listed.
Hello Glenn, Thank you for your kind words and this fantastic review ! Thanks again for the recommendation. All the very best. Alex, Anh Le, Arnaud and Olivia
5/5
GoogleThank you to Alex for all your help, friendly, professional service from start to finish
Dear Brad, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received. If you have any further questions, please give us a call. We're always happy to help! Alex.
5/5
GoogleHighly recommended! We had a great experience with Felicity J Lord when looking for a property to rent and we would use them again. Jordan was really professional, friendly and attentive. She answered all of our queries promptly and did so …
5/5
GoogleProfessional, knowledgeable and a pleasure to deal with. If these qualities seem like givens (they're not!!) then also consider their wisdom and common-sense approach, together with integrity and humour. These guys aren't cheap, but I can honestly say they're worth every penny. This was the biggest investment of my life and I'm so glad I entrusted it to you. Thank you so much.
Hi Kath! We''re so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Alex, Martin, James and Olivia Greenwich Felicity J lord
5/5
GoogleAnh Le gave us a great tour of the property, explained all the nitty gritties to me (as a first time buyer) and was knowledgeable about the locality. Cannot recommend F J Lord and their team enough
Hello Kaustubh, Thanks for your fantastic rating for Anh le. Have a great weekend All the best. Alex, Anh le, Arnaud, and Olivia Greenwich Felicity J lord
5/5
GoogleJames was extremely helpful and sensitive to our family situation. We are very grateful
Thanks for the feedback, Katharine. We strive to provide excellent service to our customers at Felicity J Lord Greenwich. . Wishing you a great day until the next time we meet. James Fullbrook
5/5
GoogleThe team at Felicity J Lord made our experience of purchasing a flat in the area so much easier and more simple. Their attention to detail and conscientious attitudes ensured we had a seamless purchase process. Massively appreciated James’ patience and amazing client services skills - we were always kept in the loop and he was committed to delivering on everything promised.
Dear Caroline , Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope to be of service to you again in the future. Best wishes, Felicity J Lord Greenwich
5/5
GoogleAnh showed me a few properties around the Greenwich area. He wad very friendly and informative, as a first time buyer, I really appreciated him making me feel more at ease and helping explain the process.
Hello Christine Thanks for your fantastic rating for Anh le. Have a great week. All the best. Alex, Anh le, Arnaud, and Olivia Greenwich Felicity J lord
5/5
GoogleWow, I had an difficult sale with my my apartment, however, all the staff in the office are very experienced, professional and easy to talk to... they always answer the phone and are personable. I couldn't have completed without them! L.Hammond
Hello Luke, Thanks for your fantastic 5 star rating and comments. Have a great week. All the best. Alex, Anh, Arnaud and Olivia. Greenwich
5/5
GoogleReally happy with the service from FJ Lord and Arnaud for buying my first home. They are really responsive and process was quick & easy. Highly recommend!
Hello Ali. We are glad we could help! Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience and we are glad you found this to be the case. We wish you all the best for the future. Kind regards Alex, Arnaud and Le
5/5
GoogleWe had a great experience working with Felicity J Lord. Anh Le was extremely knowledgable about the market, Greenwich area and the buying process. He was friendly and helpful, we were very appreciative of his advice and guidance!
Hello Sally, Thanks for your fantastic 5 star rating and comments for Anh le. Have a great week. All the best. Alex, Anh, Arnaud and Olivia. Greenwich Felicity J lord
5/5
GoogleAnh served as the selling agent for the property I purchased. My experience was excellent. He provided swift communication, addressed my inquiries with thorough responses, and ensured an efficient and timely process.
Hello Vladimir, Thank you for your kind words and this fantastic review for Anh le! Thanks again for the recommendation. All the very best. Alex, Anh le, Arnaud and Olivia
5/5
GoogleWe were incredibly tired in our property search, until we were introduced to Felicity J. Lord estate agents. They were incredibly helpful and were instrumental in our moving house. - Burcu.
Hello Burcu, Thanks for your fantastic rating and comments. Have a great week. All the best. Alex, Anh le, Olivia and Arnaud Greenwich Felicity J lord
5/5
GoogleWe were incredibly tired in our property search, until we were introduced to Felicity J. Lord estate agents. They were incredibly helpful and were instrumental in our moving house. - Burcu.
Hello Burcu, Thanks for your fantastic rating and comments. Have a great week. All the best. Alex, Anh le, Olivia and Arnaud Greenwich Felicity J lord
5/5
GoogleI had a couple of viewings arranged with Le last week. He was very polite and professional. Additionally, he went an extra mile and took his time to check some details with his manager Alex and got back to me swiftly. Great service! Definitely recommend 👌 …
Hello Kasia, Thank you for your kind words and this fantastic review! Thanks again for the recommendation. All the very best Alex, Anh le, Martin, Arnaud, Olivia @ Felicity J Lord Greenwich
5/5
GoogleFound Felicity J. Lord agents to be polite and well prepared when showing us the properties advertised. It was very pleasant and easy when dealing with them as opposed to other agents we have dealt with.
Hello Leslie, we are glad we could help! Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! All the very best Felicity J lord Greenwich team
5/5
GoogleI had a great experience with Le, he has been very professional with any enquiries I had. I also had a brief chat with Arnold aswell.
Hello Michael. We are glad we could help! Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience and we are glad you found this to be the case. We wish you all the best for the future. Kind regards. Alex, Arnaud, Le and Greenwich team
5/5
GoogleI have had a great experience to date. I have not yet exchanged. However I can only sing the praises of the Agent Arnaud who has helped me from first inquiry , first and second viewing to this point. Very helpful and responsive office. Thank you.
Dear Rory, Thank you for the amazing review for Arnaud, and wish all the best for the future. All the very best, Alex and the Greenwich team
5/5
GoogleWe were incredibly tired in our property search, until we were introduced to Felicity J. Lord estate agents. They were incredibly helpful and were instrumental in our moving house. - Burcu.
Hello Burcu, Thanks for your fantastic rating and comments. Have a great week. All the best. Alex, Anh le, Olivia and Arnaud Greenwich Felicity J lord
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Felicity J Lord's London office has 351 reviews across two platforms: 349 on Google, 2 on View Agents.
Felicity J Lord London is rated 4.9 out of 5 across all 351 reviews, and 4.9 out of 5 on Google from 349 reviews.
Yes. In The Trusted Agent 2026 awards: Felicity J Lord, London won Platinum.
Felicity J Lord London, 27 Greenwich South Street, London, SE10 8NT.
