Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery professional service both on sales and lettings. As a small-medium sized private landlord we do much of our management in house but outsource check in/check out, re-letting and sales to Estates 17. We have used them since the late 1990s. In those 20 plus years we have had not one bad experience and service has generally been excellent across all areas and at a fair price. Wouldn't hesitate to recommend.PositiveProfessionalism
Jeff · 24 August 2021
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 5/5
GoogleHad the pleasure of working with Jamie while attempting to find a property in Walthamstow. Although we eventually offered on one listed by another agency, we were impressed by Jamie’s professionalism and dedication to match making buyers and sellers, he got to know us and our needs, and always kept us apprised of properties that fit our criteria. He also has a wealth of knowledge regarding the market in general. Ultimately, we were disappointed to not have purchased something through Estate17!!
Kate · 8 July 2018
Agent replied · 7 July 2023
Thank you for the wonderful review 💕 Please recommend 😊 …
★★★★★ 5/5
GoogleJamie Bernstein of Estates 17 has been really helpful to me as a buyer. He is always giving of his time, and balances being a great salesman with giving objective advice, so that I trusted what he had to say (no mindless sales patter). He tirelessly dug out properties which were not on my radar, with a reasoned an intelligent thought process as to why they fitted my requirement. I have seen Jamie get top money for a few properties (much more than I was willing to pay!!), which I imagine is due to his hard work and proactive approach. I've not ended up buying a property through Jamie, but I will definitely be staying in touch!
Jonathan · 8 July 2018
Agent replied · 7 July 2023
Thank you for the wonderful review 💕 Please recommend 😊 …
★★★★★ 5/5
GoogleExcellent service from the Estate 17 team. Particularly Michael Fenton, selling a house from a distance was made so much easier with Michael's help. Highly recommend! job well done Michael.
Andrew · 8 July 2019
Agent replied · 7 July 2023
Thank you for the review
★★★★★ 5/5
GoogleWould highly recommend Neil, Jamie and the team at Estates17. Absolutely superb from start to finish. Professional, diligent and always on hand to support.
Leighla · 7 July 2020
Agent replied · 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 5/5
GoogleWorking with Abigail on a new tenancy she has been very helpful from the viewing all the way through to the referencing. We’ve felt comfortable every step of the way and couldn’t be happier coming from a horrible estate agency experience to the complete opposite, she’s great.
DKY · 27 February 2025
★★★★★ 5/5
GoogleOutstanding service from a good local estate agency. Jamie Bernstein has been helpful throughout the busying process. Thank you Jamie!
Ana · 7 July 2020
Agent replied · 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 5/5
GoogleCan't fault these guys. We bought our first flat with them this summer and everyone from Joel to Becky were a pleasure to interact with. Professional and quick to reply to queries (and silly first time buyer questions) nothing was too much …
Helen · 14 April 2022
★★★★★ 4/5
GoogleLauren was very helpful in getting our faulty dishwasher replaced as quick as possible!PositiveResponsiveness
Ollie · 24 August 2021
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 2/5
GoogleWe wanted to buy a 1bed flat. Viewing and offer stages went well. After that, I've spent 7 months waiting for the sale process to progress, unfortunately the sale didn't go through. The vendor and the estate agents 'forgot' to tell us that there were 15k of outstanding charges on the property due to maintenance works to be done: we discovered it at the very last minute thanks to the council. No negotiation was accepted by the vendor.
Total lack of interest on the part of real estate agents throughout the overall process. So sad.
Giulia · 14 April 2023
★★★★★ 1/5
GoogleVery disappointing experience.
Their behaviour was extremely unprofessional and dishonest. I strongly regret dealing with them. Not recommended at all.
Khalid · 14 November 2025
★★★★★ 5/5
GoogleGreat Estate Agents company! Very friendly and efficient. They have made our moving in procedure very smooth and effortless. We had a few technical problems which were resolved immediately, and they are always on the end of the phone when you need advice or maintenance.
For me and my partner’s first flat together, we are very happen we chose them as a provider:)
Rye · 14 April 2024
★★★★★ 3/5
GoogleRentals well maintained. Sale is not followed well. Since the past 3 weeks, had not had a single viewing and communication is not great: have to call many times before getting to the point of the query.
Martine · 7 July 2022
★★★★★ 5/5
GoogleJamie and Estate 17 were absolutely brilliant. From the first visit to closing he showed a personal vested interest in us finding the right home. Exceptional knowledge of the area, always contactable, informative throughout the buying process and willing to help in every way. We wouldn't work with any other agent in the area and would certainly recommend anybody buying or selling a property to use Estate 17
Greg · 8 July 2018
Agent replied · 7 July 2023
Thank you for the wonderful review 💕 Please recommend 😊 …
★★★★★ 5/5
GoogleReceived an excellent service from Mirko and the Lettings Team. Estates17 found me a tenant for my flat quickly. The communication has been excellent, whether by phone or email. I was kept updated throughout the process. All staff are extremely professional and very polite. I definitely plan to use their services again in the future.PositiveResponsiveness, Quality, Professionalism, Value
I · 24 August 2021
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 5/5
GoogleWorking with Estates 17 has been a great experience and a rare moment where, as a client, my partner and I could 100% rely on them to guide us through the process of purchasing our first home. Not only do Estates 17 provide high quality and top-notch management, but they deliver in real-time and ensure a smooth transaction.
Noah · 7 July 2021
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 5/5
GoogleCiara and Becky were excellent. Professional, timely service from start to finish.
Dominic · 14 April 2024
★★★★★ 5/5
GoogleJamie in particular was very efficient and helpful. I appreciated his patience with us throughout the process as we were unsure about whether to list the flat for a while, and he was never pushy which we really appreciated. In general the service from other staff was also good. I would recommend you to others.
Eleanor · 7 July 2021
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 5/5
GoogleThese guys are great. Particular shout out to Joel Poole who’s gone above and beyond at all times of day to help us get the house we wanted and sell our house in Walthamstow
Joel · 14 April 2022
★★★★★ 5/5
GoogleJamie and Charlie at Estates 17 have been AMAZING. We are first time buyers and they have truly helped us every step of the way. They are without a doubt the best estate agents in Walthamstow. You can count on them for 10/10 professionalism and have a laugh throughout the process! Highly recommend.
Nicola · 7 July 2021
Agent replied · 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 2/5
GoogleWe arranged to attend an open day and the inexperienced agent hand the wrong keys. What a shame! The owner was out of London, so a complete day of viewings was wasted.
Another person said that it had happened two weeks earlier.
45 minutes getting there and it was our only viewing for the day. Not impressed!
Roland · 7 July 2020
Agent replied · 7 July 2023
Thank you for taking the time to leave the review on Google. We’re sorry you had a wasted journey on the day. It was an honest and genuine mistake on our part, but we accept that doesn’t mitigate for your lost time. We view every criticism and comment as an opportunity to learn and to improve our procedures, which we will certainly do here. Again, please accept our sincere apologies for your wasted journey, and we will be in touch once the property is available to view again.
★★★★★ 5/5
GoogleHad a great experience buying a house from Estates East. Would give particularly high praise for Sales Negotiator Ciara Price who navigated a small bidding war with fairness and less aggression or hype than we experienced with some other E17 agents! If you are looking in the Walthamstow area Ciara would be a good person to speak to and then if EE can find you a property they have a great team to help progress the sale along at pace too. Highly recommended.
Mark · 14 April 2022
★★★★★ 5/5
GoogleNeil is a great estate agent well recommended
Marc · 7 July 2020
Agent replied · 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated.
★★★★★ 5/5
GoogleReally good service from start to finish
Walthamstow · 14 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.