Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEstates East managed the sale of our house recently, and we were really impressed and happy with the service we received from Neil and his team. They were very strong on communication, keeping us in the loop and informed every step of the way, which you don't get with the bigger agents. We felt like they really cared, and they helped us navigate the nuances and various challenges that come with selling a property. I would highly recommend Estates East to anyone looking to sell a property in Walthamstow.
John · 14 December 2025
★★★★★ 5/5
GoogleWe have recently exchanged on the purchase of our first home. We appreciate the hard work of Ryan and Mike, but have to give an extra special thank you to Becky, who not only smoothly guided us through a process that can be extremely stressful for a first time buyer, but also dealt with any concerns we may have had quickly, and was always available to speak to us when needed or pass messages/feedback through the chain.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 24 August 2021
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 5/5
GoogleI sold a shared ownership property with Estates17 and they knew exactly what to do. Jamie and Ryan replied to my questions straight away and were really well organised. The viewings were organised in a way that was safe and I felt that the covid precautions taken went above and beyond the guidelines. They made sure that the viewings were carried out in a professional and safe way. Once we had an offer we had help from Becky. The sale of my property was not straight forward. Becky was in contact with us daily and worked as quickly as possible to get everything sorted for me. This was a difficult time to sell a property but Estates17 did everything they could to make the process go as smoothly as possible. I will absolutely sell my next house with them.PositiveResponsiveness, Professionalism
Jessica · 24 August 2021
Agent replied · 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated.
★★★★★ 5/5
GoogleI can not fault Estates 17 in selling my property in Walthamstow. I had more stops and starts than you can imagine (due to a tenant from hell) and Estates 17 were utterly professional, helpful and understanding in dealing with the problems I was experiencing. Patience must be their middle name. Once finally marketed they drove great footfall through knowing the area like the back of their hand and with stunning pictures and a fabulous video.It sold within 3 days and I want to call out & thank Becca, Ryan & Jamie for their help and support. Roderick Williams-YoungPositiveResponsiveness, Quality, Professionalism
Roderick · 24 August 2021
Agent replied · 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 5/5
GoogleLooking for a place to rent in London is pure hell, but we were amazed by the kind and professional approach used by Zoe, one of the agents at Estate 17. She has been an absolute star helping us with viewings and she has provided an outstanding and person centred service. I really don't have great experiences with estate agents, but as this experience was so good, I just wanted to credit Zoe for her good work. Also a big thanks to Adam who was responsive of feedback and helped us at the very beginning before Zoe took over. Really pleased.PositiveResponsiveness, Professionalism
ELENA · 24 August 2021
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 5/5
GoogleWe recently instructed Estates17 to sell our flat. We had our first experience of being in a chain, a change of area and of course a global pandemic and yet Jamie and the team were able to support us totally from start to finish. Having met quite a few estate agents Jamie and the team are by far the most honest, authentic and supportive i've dealt with. Jamie particularly went above and beyond against a difficult timeline and he was key to making it all happen. Would recommend them to anyone selling (or buying)!!PositiveResponsiveness, Quality, Professionalism, Value
Joseph · 24 August 2021
Agent replied · 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 5/5
GoogleI've lived in London as a tenant for around 5 years now, and recently moved in to a property managed by Estates 17. They're a local family run business so you don't get the typical corporate agent types, which is so refreshing in London. Natalie and her team have been incredibly helpful with their management service. I'm particularly impressed by their prompt and clear communication, quick turnaround, and sincerity. Excellent service, and by far the best agents I've dealt with.PositiveResponsiveness, Quality, Professionalism, Value
H · 24 August 2021
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 5/5
GoogleEstates17 are absolutely first class and I cannot recommend them enough if you are looking to sell your home.
I'm fairly certain Jamie is the most amazing agent I've ever come across and I'm so glad that we chose to sell with him.
Jamie and the team went above and beyond for us at every step of the way - from creating an entirely new View and Brew concept to showcase the wonderful lifestyle associated with our home, to being available for us at any time of day, they are so responsive. Our marketing and sales plan was completely tailored to us and what we wanted - they were happy to try things and innovate. They're highly creative, out of the box thinkers who properly know their stuff and what they're talking about. They're also really nice people - which, when you're dealing with an agent for months, goes a long long way. They honestly are head and shoulders above the rest and I cannot fault them.... Massive thanks to Jamie, Becky, Joel, Ashley, Thomas, Ziggy and the rest of the team. We love you!!!PositiveQuality
Taryn · 24 August 2021
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 4/5
GoogleI used Estates 17 on the back of a personal recommendation and having just completed on the sale of my flat, was very happy with their service. Jamie Bernstein was our initial sales contact and he was dynamic, creative and enthusiastic. He seemed very knowledgeable about the market and trends and keen to use a variety of different methods to reach suitable buyers. We were impressed by both his enterprising and personable character. I dealt with several other members of the team at Estates17 throughout the process and wouldn't hesitate to recommend their services. Personal, efficient, contemporary estate agents.PositiveResponsiveness, Quality, Professionalism, Value
Liz · 24 August 2021
Agent replied · 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 5/5
GoogleAbsolutely exceptional service. Cannot recommend Estate 17 high enough. We were in a real hole with the chain bogged down in so many difficulties. Jamie got involved and steered us through the process with real aplomb. Becky was equally terrific, showing real tenacity and skill to get us over the line. If it wasn't for Estate 17 our a) dream move would probably have never happened or b) we might have possibly moved in 2024. Thanks guys, we owe you everything!!
Mark · 7 July 2021
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 4/5
GoogleBecky is absolutely fantastic. Throughout the various challenges we faced in the lead up to exchange, Becky was always calm and reasonable and kind. She navigated the situation very well indeed. We have exchanged and fingers crossed we will complete without any surprises! I can recommend based on Becky’s professionalism. The one star off was not her fault!
KP · 14 April 2025
★★★★★ 5/5
GoogleWe just sold our house in Walthamstow with Estates17 during a particularly difficult time, going in and out of lockdown twice during the process. Jamie and his team were responsive and supportive through the whole process. We were impressed with their professionalism and calm during a very unpredictable period for buying and selling homes. They always did what they said they would and their guidance was faultless. I would highly recommend and happily use again.PositiveResponsiveness, Professionalism
Lucy · 24 August 2021
Agent replied · 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated.
★★★★★ 5/5
GoogleI used this agency recently to get my new flat. Was the first time I used an agency as I was previously in a room with people which I already. Due the current situation all the process was dealt with online through emails. Mirko was very good in responding to our queries and helping us throughout all the process was absolutely fantastic. The response to emails back and forward was really quick and I was never left without a response. Obviously all the paperwork toke longer to get processed due the current situation my the move in date was met and we are now very happy in our new flat! Thank you very much for all the support from the agency, specially to Mirko and Natalie.PositiveResponsiveness, Professionalism, Value
JoJo · 24 August 2020
Agent replied · 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated.
★★★★★ 5/5
GoogleA team of true professionals, extraordinary by their ability to perform quality work. Their professionalism and the support I had during the tenancy made me feel permanently safe. Any question from me had a prompt response. Their friendly attitude, their empathy, their efforts to give you advice and help, make me recommend the given agency as one of the most performing at the moment on the real estate market in the given region. The employees of the agency know how to treat their clients and how to find the optimal solution when needed.
I want to especially thank Craig, Natalie, Daisy from Estates 17 and the team from Estates 10 with whom I communicated and I met personally, as well as everyone else. A qualitative work can only be done with the involvement of each member of the team.
You're the best! Best of luck for future!
Natasha · 7 July 2020
Agent replied · 7 July 2023
Thank you for the review
★★★★★ 5/5
GoogleI rent my apartment from Estate 17. From the beginning, the letting team were responsive and professional. Since moving in last summer, they team have been incredibly helpful and quick to respond to any questions. Lauren is my Property Manager and she has been fantastic, whether it is helping with queries about my lease or helping me out when I have locked myself out! Would definitely recommend renting through Estate 17.PositiveResponsiveness, Quality, Professionalism
Mark · 24 August 2021
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 5/5
GoogleRecently sold house through Estates 17. From initial contact to completion, Estates 17 have been wonderful to deal with. The viewing information is emailed and also the feedback which is a nice touch. They are proactive in getting the sale. Big thanks to Jamie who is always available to answer questions even out of office hours. If your thinking of selling give Estates 17 a try, they are not your typical slick hair, pinstripe suit creepy agents. These are real people who genuinely want to help.
Imran · 8 July 2019
Agent replied · 7 July 2023
Thank you for the review
★★★★★ 5/5
GoogleJamie Bernstein from Estates17 pretty much single-handedly dealt with every stage of our sale. He is an absolute gem in the property industry. He sold our house in less than 3 months with completion a week away despite the time frame including December which is a tedious time to sell due to the approaching holidays. He has outdone all our expectations and was professional, informative and dedicated at every stage. Even on his days off Jamie was chasing up information for us and was on top of everything throughout. He was brilliant with communication and mentored me through most of the process. Anybody that has been through a sale knows that it is stressful and at times frustrating, Jamie was always able to reassure me and put my mind at ease. If you want honesty and real results don’t hesitate to go with Estates 17. Brilliant Estate Agents that I’m sure we will use again
Hannah · 8 July 2018
Agent replied · 7 July 2023
Thank you for the wonderful review 💕 Please recommend 😊 …
★★★★★ 5/5
GoogleCan't fault these guys. We bought our first flat with them this summer and everyone from Joel to Becky were a pleasure to interact with. Professional and quick to reply to queries (and silly first time buyer questions) nothing was too much trouble. Everything went through very quickly and smoothly despite it being an incredibly busy time for them. Would definitely recommend.PositiveResponsiveness, Professionalism
Helly3453 · 24 August 2022
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 5/5
GoogleI can highly recommend Estates17 and particularly Jamie Bernstein at the agency.
We first met Jamie in February 16 when we were dissing out the market but due to a related sale we're not in a position to move. Nonetheless Jamie kept in constant touch to keep the lines of communication open and its was without hesitation I chose Jamie to sell my property this year when the time was right.
Jamie used his network to get the right, serious buyers to view the property and took the time to explain my options to me.
He has been available constantly, even on days off, to reassure and help smooth the process. Sadly we didn't buy our new property through Jamie but even so he offers help and guidance on my purchase.
A true professional and trusted advisor. Thanks for all your help.
Ian · 8 July 2017
Agent replied · 7 July 2023
Thank you for the wonderful review 💕 Please recommend 😊 …
★★★★★ 5/5
GoogleThank you to everyone at Estates East and especially Jade for all of your help at our old rental property. They made everything run so smoothly and were always so helpful and approachable when we reached out. All enquires/issues were promptly resolved and everyone we dealt with was very professional. Thanks Jade you’re a star ⭐️ x
Hannah · 21 December 2024
★★★★★ 5/5
GoogleWe’ve been renting a flat managed by Estates 17 for several years and the the team have been consistently responsive, professional, friendly and practical, particularly Natalie. Speaking to friends we know that we have been particularly lucky as not all agencies are like this! We have moved elsewhere but If end up back in the area, either buying or renting, Estates 17 will be our fist choice.PositiveResponsiveness, Professionalism
C · 24 August 2021
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review this is much appreciated
★★★★★ 5/5
GoogleI would like to thank you Craig for all your support during our tenure in the property. Estates17 is one of the best I dealt with when it comes to real estate agencies. You always provided punctual service, helped us communicate with the landlord and conveyed our needs to him genuinely. With the help of both Niamh and Craig we’ve had a fantastic renting experience!
Eleanor · 7 July 2020
Agent replied · 7 July 2023
Thank you for the review
★★★★★ 5/5
GoogleMy husband and I have had a really positive experience with Estates East from initially meeting Neil to discuss putting our house on the market through to completing. They know the area and local market well and competently supported us throughout the whole process. We would highly recommend Estate East if looking to sell in Walthamstow and local area.
Sarah · 14 April 2024
★★★★★ 1/5
GoogleI thought I had found my first home through Engleharts. I was weeks away from completing the purchases when I discovered that construction of two apartments were going to be built on top of what was meant to be my apartment. This would be a year long process with a skip outside my window and the entire street turned into a construction site.
I was not told this by Engleharts, I had to find this out myself through the town planning site. At this point I had paid for solicitors and surveyors which cost me thousands of pounds. Not to mention the months of admin, paper work involved.
Incredibly disappointing experience, do not recommend.
Thomas · 13 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.