Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleBrilliant service form the whole team at Estates 17. Wanting to move quickly, we rented our house instead of selling. Mirko took the time to get to know us so that he could find us the perfect tenants, which he did very quickly, understanding it was our home and we wanted it to be looked after and enjoyed in the same way we had. Communication from the whole team was and continues to be excellent.
We thoroughly recommend Estates 17 for their unrivalled local market knowledge and approachability for both sales and lettings.PositiveResponsiveness, Professionalism
Lucy Β· 24 August 2021
Agent replied Β· 23 August 2024
Thank you for taking the time to leave us a review this is much appreciated
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5/5
GoogleWe have recently dealt with Zoe, Isabella and Alisha at Estates East who have recently taken on managing our property in Walthamstow. They have been great to deal with, friendly, efficient, helpful and informative at all points in the process. Very happy with the service we have received so far!
Millie Β· 14 April 2023
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5/5
GoogleEstates17 are brilliant and defy your pre-conceptions of estate agents. I bought through them, which was a great experience, however it was when I was selling through another estate agent that Estates17 were just amazing. I was having a difficult time and Jamie gave me such honest and helpful advice, several times, that wasnβt in his interest just genuinely trying to help me. It was down to him that we stuck it out and got the sale through (and again, not with Estates 17 so no money in it for them!).
Louise Β· 7 July 2021
Agent replied Β· 23 August 2024
Thank you for taking the time to leave us a review this is much appreciated
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5/5
GoogleI bought my house 6 years ago and was lucky to have found Estates 17. As first time buyers, they were very supportive and straightforward, easing what is normally quite a stressful process. After renovating it and enjoying it, it was time for a new horizon. I promised myself to use Estates 17 for the sale, and they proved again how efficient and professional they are. Jaime Bernstein started the process, then handed over to Joel for the sale, and Ashleigh and Becky for the admin: they were all amazing and made my life easy. They found the right buyers, and the communication was also fluid, conducting the process with integrity. Having seen both sides as buyer and seller, I can only recommend Estates 17.
Atma Β· 7 July 2021
Agent replied Β· 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated.
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5/5
GoogleWe have used Estates East twice now - once for buying and once for selling. Theyβre consistently incredible. Friendly, informative, speedy to reply and always ready to assist however needed. Their team helped progress our sale and never once acted like any question or concern was too much. From start to finish the whole process was pain free and we couldnβt recommend anyone any more
Brandi Β· 20 January 2025
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5/5
GoogleHighly recommend Estates 17 - just sold and bought through them. It was a long and complicated process and they were always understanding, quick and happy to respond. Huge thanks to Michael, Jamie and their small team.
Georgina Β· 8 July 2019
Agent replied Β· 7 July 2023
Thank you for the review
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5/5
GoogleI cannot recommend estates 17 enough when it comes to buying a house or selling your house. Jamie did absolutely everything within his power to make sure our purchase went through. They said it couldnβt be done, but jamie made it happen. He went above and beyond and I genuinely believe any other estate agent would have given up on our particularly difficult chain. Regularly communication made the process so much easier. Thank you for everything estates 17.
Allie Β· 7 July 2021
Agent replied Β· 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated
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1/5
GoogleTerrible estate agents, avoid at all costs! They actually got the address of the flat (Flat A vs Flat B) wrong in the listing and the email trail, which meant we had to apply for a mortgage again after we'd already been approved! Then they aggressively pressured us, accusing us of taking too long, but it was their mistake that totally held up the process (we had our paperwork in place prior to the error). They never apologised for the clear mess-up on their part, their mistake was easily proven by referring to the email trail. I'm sure the seller wasn't happy the process took twice as long either. Really shockingly inept, don't work with them you can help it.
Angela Β· 14 April 2024
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5/5
GoogleOutstanding service. Our sale was quick and seamless and Charlie & Ciara did a great job of managing viewings with us with two little ones. Despite the market we got a great offer and we so pleased with their advice along the way.
Despite a quick sale, our initial onward purchase fell through 6 months in πMassive shout-out to Becky from their sales-progression team who not only held our hand through the whole process but also pushed and navigated all tricky conversations and situations with ease and class. She is brilliant and we are so grateful for all her knowledge & hard work!
Jen Β· 14 April 2024
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2/5
GoogleI really wish I could give Estates East 5 *.
The team are all competent and friendly, but we have had some major structural issues with our rental.
Sewage keeps coming up into our garden, and for some reason, they are unable to fix the issue. We have had 5 + plumber visits now. Because of the property management structure they have in place.
In my 8 years of renting in London, this is the most unsanitary and unsafe living position I have been in, and the most expensive
Sophie Β· 14 April 2024
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4/5
GoogleRecently have dealt with Lauren and she is always very helpful and responses quickly to any needs that arise.
Natalie previously has also been helpful.
Thank you Estate17.PositiveResponsiveness
Yvonne Β· 24 August 2021
Agent replied Β· 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated.
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5/5
GoogleFirst time buyer and was clueless about everything but wanted a place in Walthamstow. Estates17 were very helpful throughout the viewing process all the way to completion, which was more than could be said of my own solicitor! Really recommend these guys, nice little outfit in the heart of the village and have a good array of properties. Will most likely be using these guys if I decide to rent out my new place in futurePositiveProfessionalism
Gary Β· 24 August 2021
Agent replied Β· 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated
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5/5
GoogleI recenty used Estates 17 to sell my property and could not have asked for a better experience. I expected a long and stressful process, particularly in these difficult times, but Estates 17 took all the stress out if it. They found the right buyers immediately (within hours!), were extremely transparent, responsive, and professional throughout, and the sale was completed in just a few weeks. I could not be happier with the service I received and I recomend them wholeheartedly.PositiveResponsiveness, Professionalism
Rossella Β· 24 August 2020
Agent replied Β· 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated.
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5/5
GoogleHave just purchased a flat through this agency. They are all lovely people, highly professional and provided a great service for me and my girlfriend. Highly recommended and will certainly be using them in the future.
Rebecca Kear, the sales progressor is hugely helpful at ensuring the sale of your property continues to advance through the stages, even if the solicitors are being difficult.
We completed our purchase in 5 weeks from start to finish, which is ideal considering the current climate and time pressures. We will certainly be looking to work with these guys in the future.PositiveResponsiveness, Value
Alexander Β· 24 August 2020
Agent replied Β· 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated.
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5/5
GoogleSelling and buying through Estates 17 has been a good decision in stressful times - everyone has been so helpful throughout the process, from the first meeting to discuss my sale onwards. Jamie in particular, but all of the team, have always been quick to respond to every little query I've had along the way to keep things on track but still with my best interests in mind and have helped out with other recommendations too. I feel lucky to live in this corner of London, and can't wait to move into my new home!PositiveResponsiveness, Quality, Professionalism, Value
Carol Β· 24 August 2020
Agent replied Β· 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated.
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5/5
GoogleA friend of mine was just telling me about a bad experience with an estate agent and it reminded me how LUCKY we are with Estates 17!
They've been great as letting agents for the rental we live in. We've not managed to buy with them yet, but they've been really patient and supportive with us with viewings and offers. They give a bespoke and tailored service, akin to the approach in the States where they work to match buyers with the right homes, as well as having the sellers interests at the forefront of mind.
They are super responsive and transparent - that's especially true of Jamie! I've recommended them personally to friends who have successfully bought their first E17 home with them. They clearly get the best properties across price ranges. Jamie keeps you in good spirits when things get stressful. They're doing great work for charity and the community, and putting in the extra hours to make that possible.
They've got a contemporary approach and I think they'll influence other estate agents to up their good values game.PositiveResponsiveness, Quality
Carla Β· 24 August 2020
Agent replied Β· 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated.
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5/5
GoogleExcellent experience selling our property with Estates East. The whole team did a fantastic job throughout and really kept the process moving swiftly and smoothly. Thank you to Ryan for all your help in selling and Becky for the communication throughout the process - much appreciated!
Gemma Β· 14 April 2023
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5/5
GoogleThe best Estate Agent in E17. 100% honest and a real breath of fresh air from the typical Hoe St. blag. Jamie and Michael have been our saviour, selling our house and then persevering to find us our dream home, whilst always looking after us and making us feel like no.1. They both managed the chain so well, and have since gone on to advise and instruct other friends and family. Highly recommend these guys, especially after some bad experiences in the past with the other names.
Adam Β· 7 July 2020
Agent replied Β· 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated.
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5/5
GoogleWe purchased our first Walthamstow home through Estates 17 five years ago and have recently instructed them to sell it as we are upsizing. Really happy to say Jamie secured a buyer within a week, and also helped us to find and secure our new home, a few streets away. We've had nothing but honesty and professionalism from Jamie and the rest of the team - a fantastic local company doing great things in tricky times.PositiveResponsiveness, Quality, Professionalism, Value
James Β· 24 August 2020
Agent replied Β· 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated.
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5/5
GoogleJamie and the team were so helpful throughout the process of us buying a property. They were really supportive and went out of their way to assist wherever they could. Really, really amazing team.
Shoba Β· 8 July 2019
Agent replied Β· 7 July 2023
Thank you for the review
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5/5
GoogleI recently used Estates East to sell my house in Walthamstow and they did not disappoint. Big thank you to Ryan and Becky for their fantastic professionalism and know-how. They are very friendly and always available for any queries/advice. I wouldn't hesitate to recommend them.
Said Β· 14 April 2023
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5/5
GoogleJamie and Hayley were fantastic in helping with our purchase. I was particularly impressed with their communication and would definitely consider using them to sell a property in the future
Sarah Β· 7 July 2020
Agent replied Β· 7 July 2023
Thank you for taking the time to leave us a review this is much appreciated.
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5/5
GoogleHaving viewed many properties with the majority of the estate agents in Walthamstow, I found Jamie at Estates17 was by far the best. His dedication and commitment to finding me a property was exemplary, and he went above and beyond to deliver. Jamie understood what I was looking for and was completely committed to meeting my needs. Not only was he knowledgeable and experienced, but he also showed genuine care to fulfill my requirements. Jamie surpassed all expectations; I couldnβt recommend him highly enough.
Scarlett Β· 8 July 2019
Agent replied Β· 7 July 2023
Thank you for the review
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5/5
GoogleEstates17 handled our sale and we were very happy with the experience. It was a long process and Jamie, Charlie and Hayley were great at keeping us informed and responding quickly to all queries.
Cindy Β· 8 July 2017
Agent replied Β· 7 July 2023
Thank you for the wonderful review π Please recommend π β¦
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