5/5
TrustpilotI've been in contact with the Company…
I've been in contact with the Company for a few years, and every person I spoke to appears to be prepared and trustworthy.
Trusted Agent profile · London
Estates and Lets Ltd London reviews
★★★★★
883 reviews across 2 platforms
145, Three Colt Street, London, E14 8AP
Estates and Lets Ltd's office in London, at 145, is rated 4.3 out of 5 across 883 reviews on two platforms.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSpencer de Jonge showed us round a…
Spencer de Jonge showed us round a house today and he was great. Knew a lot about the house and the process of purchasing and made it very easy.
5/5
TrustpilotGreat service
Great service. Spoke to an agent Joel and they answered all my queries. Very happy with the outcome.
5/5
TrustpilotA great team
Finlay and Anthony provided a professional and supportive service to me throughout the purchasing process. They were understanding and kind to me as a beginner in this market and could not have done more to help me.
5/5
TrustpilotWonderful experience as a first time buyer thanks to Charles at Mitcham
Me and my partner had the pleasure of viewing some properties with Charles in Mitcham and he has been excellent throughout the whole process, his knowlegde of the market is great and as a first time buyer this really helped.
5/5
TrustpilotExcellent service
Just had dealings with Joel and Rodney from the Twickenham branch. They were so helpful and professional - very different from my past dealings with estate agents. I would definitely recommend them.
5/5
TrustpilotExcellent Service
David from the Twickenham branch was extremely helpful with my move to my new property, he was always at hand to help with any questions I had and made the process very easy and efficient. Would definitely recommend.
5/5
TrustpilotQuick & helpful response to valuation request
Alex (booking agent) responded very quickly to my request for a valuation & was pleasant & helpful on the phone, booking me into a valuation slot the following day.
4/5
Trustpilotcall was very friendly and to the point…
call was very friendly and to the point , and she get me the appointment for a viewing in a short notice which is not easy
5/5
TrustpilotAdrian from the shoreditch office was…
Adrian from the shoreditch office was very helpful throughout the process of buying. He chased up and checked in which made the experience smoother.
5/5
TrustpilotThe surveyor was very thorough
The surveyor was very thorough, explained things in understandable terms and was open to giving us an explanation on things we were not clear on.
5/5
TrustpilotVery thought provoking meeting and some…
Very thought provoking meeting and some sound advice given even as I'm not about to put my property on the market. Will definitely be in touch again when the need arises.
5/5
TrustpilotMove in Manager
I recently moved in to my property with the assistance from a move in manager named Bethany. She was Continuously helpful throughout the process and kept both me and husband in the loop. Really made the difference to us!
5/5
TrustpilotEmma is brilliant!
Our new property manager, Emma Hawes, is brilliant! Emma, thank you for always being so quick to help us out with any issues that arise at our rental property here in Egham - we really appreciate it.
5/5
TrustpilotAbby Gooptu Renewals Manager. He puts the Stirling into Ackroyd.
Abby Gooptu Renewals Manager at Bankside has looked after my small portfolio of properties over the years with a diligent efficient professionalism which is unsurpassed. I can always rely on him to get back to me with any information requests that I may have.The guy puts the Stirling into Ackroyd!
5/5
TrustpilotHad a very good service from Abby …
Had a very good service from Abby Gooptu in the renewals department, renewing a tenancy on my flat
Agent replied · 12 June 2024
Many thanks Patrick for taking the time to leave a review, we appreciate it.
5/5
TrustpilotProbate valuation
Very Kindly gave a valuation for probate of my late mothers property even though may not be selling for some years.
4/5
TrustpilotGood representative of the company
I found Ellie both professional and helpful- an excellent representative of the company
5/5
TrustpilotThe most trustworthy agent I have ever…
The most trustworthy agent I have ever seen since I moved to the UK.Especially support from Victoria Aderibigbe are always quick and accurate, very keen to help on every step.
5/5
TrustpilotGreat support
Alex supported me through my search and getting me mortgage advice. He was well presented and advise was truly great, supporting me through my situation.
4/5
TrustpilotAimee Croucher, property manager
Aimee Croucher has recently taken over managing my properties in Guildford. I my dealings with her so far, I have found her efficient, polite and responsive. I looked forward to strengthening our working relationship in the year ahead.
5/5
TrustpilotGreat Service
Really friendly, fast, and helpful service while searching for properties to purchase with Rino.
5/5
TrustpilotExcellent costumer service provided.
Excellent costumer service provided.I have been provided in a acceptable time, all that I need to clearly guide me on my property acquisition.
1/5
TrustpilotZero star Bad property management ever
After you move in they don’t care about you they don’t answer your email , I’m waiting for 3 months to got my money back unfortunately they don’t answer me , now i’ve to complain to the court be aware don’t deal with him
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
