Trusted Agent profile · London
★★★★★
883 reviews across 2 platforms
145, Three Colt Street, London, E14 8AP
Estates and Lets Ltd's office in London, at 145, is rated 4.3 out of 5 across 883 reviews on two platforms.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat job of Abby Gooptu Renewals Manager
It has been a great pleasure to have Abby to manage my new tenancy. He was always very professional and I was very pleased by his efficiency, willingness to help and friendliness. All round I keep a very good impression regarding Sterling Ackroyd thanks to his great job.
5/5
TrustpilotExcellent experience
Had some problems with the boiler so I contacted my property manager Clive Martin. He immediately arranged someone to come and fix it. Clive has always been professional and helpful, and answered all the questions quickly.
1/5
TrustpilotUnprofessional
Not responding to emails and ignoring us.
1/5
TrustpilotQuick to take your money
Quick to take your money, but no interest in sticking to contractural obligations once the money is in their pocket.Unless you have access to a limitless pot of disposable cash I would avoid this company.
5/5
TrustpilotOur purchase through Kyle Moran …
Our purchase through Kyle Moran proceeded well and he was easy and straight forward to deal with
Thanks for the feedback Dominique
5/5
TrustpilotGreat experience
Great experience. Always helpful. They find nice buy to let properties for me and help me to build my business thanks to team and Bikar.
5/5
TrustpilotAlex Ripley and Liam Gaffey
Alex Ripley and Liam Gaffey handled our valuation very professionally. They were both well informed and we would look to instruct them when we come to listing our property.
5/5
TrustpilotGreat communication with Service…
Great communication with Service Advisor and Lettings Manager. They were both helpful in sorting out my requirements (thanks)
5/5
TrustpilotWe are more than satisfied with our…
We are more than satisfied with our move in manager Victoria Aderibigbe prompt action and assistant throughout the whole process. Everything operated smoothly and professionally. Thank you so much!
5/5
TrustpilotVery helpful and knowledgeable
Dan from head office registered me and sent over lots of property matches. Was very helpful got me booked in for a viewing and we made an offer that was accepted!
5/5
TrustpilotGreat and Professional Service
We have always received a great service from James Banister over the past 5 - he has always been extremely professional, helpful, supportive and efficient when dealing with any queries or issues. Anya @ Pebworth Property Management
5/5
TrustpilotSouth Norwood branch
We had a great experience with the South Norwood Branch expecially with Aron and Ashley. Good communication throughout and great advices received. Highly recommended
1/5
TrustpilotThe worst lettings agency in London.
The biggest bunch of incompetent pencil pushing morons I have ever encountered in my professional life. Landlords stay clear of their lettings and property management services. Tenants, good luck dealing with this bunch of shiesty inept problem causers.
5/5
TrustpilotVery good service
Very good serviceStirling managed my tenancy for 3 years. The few times i called for help things were attended to on time. checking out when it was time to leave was seamless and smooth,
1/5
TrustpilotThe skirt the line criminally negligent…
They skirt the line criminally negligent - without doubt the worst lettings agent I have ever experienced. They hire cheap contractor who do poor work and then charge very high fees to the landlord. I would avoid like the plague
5/5
TrustpilotBoth Richard and Alex have been very…
Both Richard and Alex have been very proactive, great understanding of the property market, very quick turnaround in terms of valuation in less than 24 hours.
5/5
TrustpilotGreat service from Chris Bosonnet
Great service from Chris Bosonnet, would definitely recommend, and would certainly use again in the future. Seemed very knowledgeable about property in our area, certainly valued the property accurately.
5/5
TrustpilotHad a great conversation with Joel…
Had a great conversation with Joel today to understand options within the current market. He was extremely knowledgeable and will definitely be back in touch when I’m ready to move
5/5
TrustpilotMeticulous service
Ryan, based at London Bridge office is an extremely polite, determined, and tenacious sales professional - I would be confident in recommending his service.
5/5
TrustpilotEllie K. very helpful
Very pleasant experience booking viewings with Ellie K - also provided lots of additional tips for first time homebuyers.
5/5
TrustpilotLettings
Great service from Richard , Letting my house quickly and made very easy , Thankyou so much
5/5
TrustpilotThe Mitcham branch
The Mitcham branch did a great job in the assistance of my property search. Taija especially, was really helpful and shared loads of knowledge. I would highly recommend to my family and friends in the future.
5/5
TrustpilotVery knowledgeable and professional
Spoke with Samuel Thompson regarding the rental of my 1 bedroom flat in Bow. He was very knowledgeable and professional. Thoroughly recommended.
5/5
TrustpilotClive at SA has been excellent and very…
Clive at SA has been excellent and very helpful in sorting out a electrical problem with my apartment. He kept me informed throughout and went out of his way to get the issue fixed.
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