Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI'm in the process of purchasing a property from Equity London Ltd and I must say I have been really impressed with their dedication and professionalism. When I started my property search I was worried that when it came to buying I might end up having to deal with the widely stereotyped estate agent response of shameless ruthlessness. As soon as I first spoke to Alex at Equity any concerns of this were totally laid to rest. He's really easy to talk to and always accessible by phone for any questions. In addition he has gone out of his way to organise extra viewings for me on many occasions. I don't think any buying process is straightforward and mine has certainly had ups and downs. What was impressive during these points was that Alex managed to achieve the fine balance of being really supportive towards me but also making sure he was doing the upmost for his client. I can't explain how much easier this process has been when you are dealing with straight-talking, reasonable, dedicated individuals who believe in consensus building and problem solving as a route to a good outcome for everyone. In my view, that is Equity London Ltd all over.
Nathaniel · 15 June 2017
★★★★★ 5/5
GoogleI have used a few big name letting agents in the past, but forget those and try Equity London Ltd as the level of service and professionalisim is head and shoulders above those companies.
Equity London Ltd are a friendly family run business with a focus on customer care for both the tenant and the landlord.
Being a small team they know the tenants and landlords very well, which not only helps build a strong relationship but means they can deal with all aspects of letting efficiently and with knowledge of the customer. Not like the big players to which you are just another name in a filing cabinet.
So if you like dealing with a friendly, efficient and professional team for your letting needs then look no further,
Highly recommended.
Ian · 14 June 2022
Agent replied · 13 June 2024
Ian what an amazing review! I'm absolutely delighted that you feel that way. That is exactly how I want our customers to feel. Sometimes clients think instructing a larger company means better service, but in my experience its completely the opposite. Thank you again Ian, it really means a lot. Alex James
★★★★★ 5/5
GoogleWe've been a costumer with Equity London for 8 years and we can only say great things about them.
All the staff is very friendly and responsive to the needs of tenants, especially when it comes to any kind of repairs.
The caring attitude of Equity London is what makes a home enjoyable.
We have had many happy years working with them and they've been a breathe of fresh air in our lives.
They are efficient, hardworking and courteous and always respond immediately to any queries we may have.
All in all, I couldn't be happier with them and would heartily recommend them to any landlord or tenant.PositiveResponsiveness, Quality, Professionalism
Marco · 14 June 2022
Agent replied · 13 June 2024
Thanks so much for your review Marco, its been a pleasure having you as a tenant over the last eight years. Alex James
★★★★★ 5/5
GoogleI have been a tenant in an Equity Managed rental property for around 7 years and in all that time, from my very first viewing of the property, the service I have received has been exceptional. All communication has been excellent and I have felt very secure knowing that the wonderful staff are available, capable and willing to help me with any issues or concerns I have. Whether the washing machine has packed in, contracts need renewing, or we're organising the annual gas safety check, I've always felt my home is in good hands.PositiveProfessionalism
Lauren · 14 June 2021
Agent replied · 13 June 2024
Thank you so much Lauren. Reading you review made me so happy. Knowing you feel that way really makes me feel what we are doing here is all worth while. Thanks again. Alex James
★★★★★ 5/5
GoogleThe team at Equity are brilliant. During viewings and contract arrangement, they were fast, clear and transparent. Alex made sure to understand us as people and what we needed. They also managed our tenancy. Alex, Irene and the team were always on hand if and when we needed help and support. I cannot speak highly enough and you can be assured that you are in safe, professional and friendly hands.
D · 15 June 2019
★★★★★ 5/5
GoogleAlex and his team are just great they present themselves outstandingly I could not fault them one bit. I would highly recommendPositiveResponsiveness, Professionalism
Matthew · 25 August 2022
Agent replied · 13 June 2024
Thank you for sharing your experience Matthew. Hopefully you are enjoying the weather. All the best Alex James
★★★★★ 5/5
GoogleExemplary service, trustworthy in all aspects of property management and take all of the stress out of finding tenants. Couldn't speak any more highly of Alex and his team.PositiveResponsiveness, Professionalism, Value
Alex · 14 June 2021
Agent replied · 13 June 2024
Thank you Alex. Our aim is make the whole process as stress free as possible. I'm glad we have succeeded and made your situation a little easier. Alex James
★★★★★ 5/5
GoogleAlex and the team went above and beyond for me whilst trying to move, they are friendly and professional. I would recommend them time and time again! Amazing service.PositiveResponsiveness, Professionalism
Laicey · 14 June 2021
Agent replied · 13 June 2024
Thank you Laicey. Alex James
★★★★★ 5/5
GoogleUnlike many agencies, Equity London Limited are a truly independent company without ... I would warmly recommend your services to anyone. Many thanks for your hard work Alex and team!!!PositiveProfessionalism
Jonas · 14 June 2021
Agent replied · 13 June 2024
Thank you Jonas. Your comments mean a lot. We work hard on making sure our customers come before profit.
★★★★★ 5/5
GoogleWe were movng from the North East due to new jobs and needed a rental property that met our needs. From the start of the enquiry to signing on the dotted line, Alex was an absolute star. He is professional but approachable and made the whole process stress and worry free. We would definitely recommend to anyone needing advice and guidance around property matters. Many, many thanks from us both.
Glyn · 15 June 2018
★★★★★ 5/5
GoogleExcellent professional and knowledgeable service for Tennant’s and Landlords
Ilhan · 3 September 2025
Agent replied · 9 September 2025
Thank you for such a nice review Mr Ali. Its been many years now! So thankful for your custom
★★★★★ 5/5
GoogleMy experience with Equity has been nothing but impeccable. Any concerns I have raised has always been dealt with so quickly. Communication by telephone and emails are spot on. I have nothing but respect for all that work in the office. They are professionals at their jobs and I have and still recommend them to friends. Keep the great and fantastic work you are doing for us all.
LBadoo · 14 June 2022
Agent replied · 13 June 2024
Lucy I'm absolutely blown away with that review. Honestly we really do work hard at putting our customers first. Its easy to say, but reviews like yours prove to us what we are doing is working and that means so much. I read your review to our team and you should have seen their reaction. Thank you! Alex James
★★★★★ 5/5
GoogleIt is the best agency ever. They are so friendly and helpful. For sure they gonna have the best home for you. Thanks Alex and Callum.
Zaira · 14 June 2021
Agent replied · 13 June 2024
What a wonderful review! Thank you very much Zaira, we’re glad we could help you in your search for your new home. Best wishes, Callum.
★★★★★ 5/5
GoogleEquity provided an exceptional service from start to finish. The team alongside Alex were professional, friendly and responsive throughout the whole process. Highly recommended!
Toby · 14 June 2021
Agent replied · 13 June 2024
Thank you for the review Toby! It was a pleasure.
★★★★★ 5/5
GoogleCallum is very friendly , helpful and professional. Equity London is definitely 5 starPositiveResponsiveness, Quality, Professionalism, Value
Jesse · 14 June 2022
Agent replied · 13 June 2024
Thank you Jesse, we hope you enjoy your new home. Callum
★★★★★ 5/5
GoogleI would thoroughly recommend Equity from my interactions with them and their courteous, prompt and efficient manner. Keep up the great work!
Rakesh · 24 February 2025
Agent replied · 26 May 2025
Thank you for taking the time to leave a review Rakesh. I'm so pleased you were happy with our service. All the best Alex James
★★★★★ 5/5
GoogleAlex and his team have been brilliant from our very first contact, always helpful and responsive. Would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Gerard · 14 June 2021
Agent replied · 13 June 2024
Thank you for your kind review Gerard. We hope you are enjoying property. Alex James
★★★★★ 5/5
GoogleI believe Equity London has been instrumental for our sale to go through.
They have gone over and beyond in supporting us throughout the whole process, with a very high level of integrity and professionalism.
I'd happily work with Equity London again and would definitely recommend their work to anyone looking at selling / buying a house.
Thank you very much!
Claudio · 14 June 2022
Agent replied · 13 June 2024
Thank you so much for that wonderful review Claudio. I know how stressful the sales process can be and its so important to us to know that we have made it that little bit easier. Thank you for choosing us as your agent. Alex
★★★★★ 5/5
GoogleEquity London has been great. I was a tenant with them for 2years and 8months and would have probably continued had it not been due to the expansion of my family. Professional and very efficient, they managed the property well and were great at answering any questions.
Buhle · 14 June 2023
Agent replied · 13 June 2024
Thank you Lulu, its been a pleasure having you as a tenant. We thank you for being great and looking after the flat so well. All the best! Alex James
★★★★★ 5/5
GooglePolite, helpful staff. Everything was clear with the contract. No hidden things!
Highly recommended agency!
Karoly · 14 June 2021
Agent replied · 13 June 2024
Thank you Karoly. I'm pleased you feel that way, its important clients feel like they can trust us and we are fair and transparent. Hope you enjoy the property. Alex James
★★★★★ 5/5
GoogleGreat team to work with, Equity London speedily sold my flat and was professional and efficient throughout, helping liaise with all parties on a regular basis and going above and beyond their role as an estate agent. I would definitely use Equity London in the future.
Josh · 14 June 2023
Agent replied · 13 June 2024
Thank you for your kind words Josh. Its nice to know you were happy with our service. I look forward to working with you again the the future. All the best Alex James
★★★★★ 5/5
GoogleEquity London provided me with a friendly and professional service from our first conversation right through to the end. A great team to work with and a special mention the Alex who made the process simple and stress free. I definitely recommend them and if I ever needed this service again I would definitely use you.PositiveResponsiveness, Quality, Professionalism, Value
Shyam · 25 August 2021
Agent replied · 13 June 2024
Thank you for the review Shyam. We wish you all the best in your new home. Alex James
★★★★★ 5/5
GoogleI have been using equity for the last 3 years and each time they provide a very friendly and professional service
What other agents cannot do equity delivered and is also helping my brother renting his property out as well
Well done equity
Lyn · 14 June 2023
Agent replied · 13 June 2024
Thanks Lyn. Alex James
★★★★★ 5/5
GoogleI would highly recommend Equity London to take care of your property. The staff are very friendly and helpful. Since taking care of my properties, I have not had to worry about them as they have always taken care of them.
Amit · 14 June 2023
Agent replied · 13 June 2024
Thank you for your review Amit. We work really hard on making sure our Landlords are looked after and they feel that their investments are taken care of. Alex James
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.