Equity London LTD London reviews

★★★★★ 5/5

Google

From my very first telephone conversation to returning the keys when I moved, Alex and his team made me feel welcome and looked after. The professionalism and friendly staff put me at ease, every question or query I had was responded to quickly and efficiently, sorting out any concerns or issues I might of had, nothing was to much trouble. A massive thank you to Alex and his team at Equity London for making my tenancy a calm stress free process, I highly recommend and would use them again.

Sarah · 14 June 2021

★★★★★ 5/5

Google

Alex and team have been great! We engaged them in December in preparation to let out our flat and Alex guided us well through all the requirements. The Photos and Virtual Tour of our flat looks great! The whole experience has been very professional and I trust we engaged the right agent to help us find great tenants.PositiveResponsiveness, Professionalism, Value

Mario · 25 August 2023

★★★★★ 5/5

Google

The team at Equity London have been excellent. Their service has been impeccable and they've been fantastic on managing my properties. They've been very helpful and always available to when you need them. At the when I was having problems with my previous agent they still stepped in by giving me advice and a solution. Thank you for your excellent service!

Himat · 4 September 2025

★★★★★ 5/5

Google

The team at Equity are very helpful and help make my life as a tenant easier, any issues we have they help massively. I would just like to say another massive thank you for all of their support.

Katarzyna · 26 March 2026

★★★★★ 5/5

Google

Moving home is always a daunting prospect and I have had some bad experiences in the past, so really wanted someone that I could trust. Alex and the team at Equity did not let us down! I have been blown away with their commitment to helping me sell my home and keep things running smoothly. When potential issues with the move have arisen they always remained professional and ensured that they were resolved quickly and effectively. I couldn't recommend them highly enough. If you go with them you won't be disappointed!PositiveResponsiveness, Quality, Professionalism

Michael · 14 June 2020

★★★★★ 5/5

Google

I have had a fantastic experience with Equity Properties and would highly recommend them. They made the start of the tenancy incredibly easy and have been supportive and professional ever since. It's a very well-run agency that takes the stress out of the rental process, and I've felt valued as a tenant from day one. A five-star service!

Edson · 2 September 2025

★★★★★ 5/5

Google

Equity were fantastic to deal with in letting out my home. They acted really fast right from the start with regular updates and sometimes i would even receive 2 updates a day. Their timelines were met and all members of staff were extremely friendly and helpful.

Jack · 16 December 2025

★★★★★ 5/5

Google

The team at Equity London Estate & Letting agents Eltham are all very professional and understand in their work. They always respond to any questions or issues in a very timely manner.

Ray · 16 March 2026

★★★★★ 5/5

Google

I’ve got such a good experience with this company when I rent the place where I lived. They are such a lovely staff and very friendly. They explain at the beginning all the enquiries in such a professional way which I really like and I really appreciate. I highly recommend them if you are looking to rent or to buy a house/flat.PositiveResponsiveness, Quality, Professionalism, Value

Cristina · 22 April 2025

★★★★★ 5/5

Google

Alex is an absolutely fantastic estate agent who helped us buy the house of our dreams! Always available, great communication, professional, and honestly a really nice person who answered every question and helped in every way he could though a complicated and often stressful purchase of a period property, Couldn't recommend him highly enough!

Tara · 14 June 2023

★★★★★ 5/5

Google

I dealt with Alex and the team when I rented a property for a year and found them to be very professional and responded in a timely way to any issues that arose. Over a year after the tenancy ended the office contacted me when a package was mistakenly delivered to the old address. I was impressed with the effort made even after I was no longer a tenant.PositiveProfessionalism

Stephen · 25 August 2021

★★★★★ 5/5

Google

Having worked with larger estate agents in the past to secure lettings for my properties. I would say that my experience with Equity London has made me realise that I wasn't getting value for money! Alex and his team found us secure professional tenants really quickly. The whole experience was painless and stress-free. Excellent communication and customer service. Thank you Equity London, I look forward to working with you again.

Melodie · 14 June 2021

★★★★★ 5/5

Google

Without Alex, we wouldn’t have our home. He was professional, straightforward, and always kept us updated. He pushed the sale forward, constantly chasing our solicitors and vendors. Thanks to him, we completed much earlier than with any other ea. We are ftb and for any silly email from our side we got answer in two minutes. Thank you for everything

M · 18 April 2025

★★★★★ 5/5

Google

I have been using Equity London for the last ten years and they are super! Really professional, friendly and always at the end of the phone to answer questions. Callum has been really on helpful, keeping us informed througout the lettings process. They always market the best properties.

Sami · 14 June 2023

★★★★★ 5/5

Google

I had a property that was taking up a lot of my time and then i called Alex from Equity London...........He has taken on the management of it and relieved my stress 10 fold... Extremely professional, lets me know everything that is going on, only when needed. Very impressed........Thank you Alex and his family run business. 5+ stars.....

Shane · 14 June 2022

★★★★★ 5/5

Google

Alex and his entire team (Irene, Callum, Sarah) have always been supportive, responsive and reliable. They have been handling the property I live in for past 12years. Besides, they have been managing my other property too. They have …

Asma · 16 October 2025

★★★★★ 5/5

Google

Absolutely outstanding service from start to finish. The team have been unreal throughout the entire process, incredibly supportive, responsive, and genuinely committed to making everything run smoothly. Their communication was always …

Zion · 16 November 2025

★★★★★ 5/5

Google

Equity were a great agency, with all of the agents were really helpful and always replied quickly. Alex and the team were really helpful all year, would recommend them to anyone looking to move into the area!

George · 17 September 2023

★★★★★ 1/5

Trustpilot

Lack of transparency cost me £1700 in Legal Fees

I had a bad experience with this estate agent. I put an offer in for flat that was for sale. i had a mortgage offer that lasted for a limited period of time. the estate agent was not transparent about the sellers completion date. seller wanted to move in January 2023, my mortgage offer was only up until October 2022. instead of being upfront and letting me know Alex strung me along. Making excuses that the market was moving slow and that's why it was taking so long, saying he couldn't speed up the solicitors because if he keeps calling them they will stop answering the phone to him. all along he was just trying to delay the sale for the sellers, as they were trying to avoid paying the early redemption fee. I paid and lost £500 brokers fee's and £1200 solicitors fee because Alex was not being transparent about the sellers plans for completion date. I only found out about the sellers completion date when my solicitor received information from the sellers solicitors in which the information was outlined. when i approached him to ask him why he never told us, he simply said it was on the cards they wanted to move in December, but wasn't set in stone lol. after that i knew i would never get a straight answer from this guy and my confidence in getting a straight forward answer from him DISSAPEARED.. In the end we had to reapply for a new mortgage with increased intrest rates.. and find a new property. all because he was stringing us along.. what a joke.. when we told him we would have to pull out he said, and i quote "it is what it is". can you believe this response from the person that had just cost me £1700. not sure if this was a one off situation or if he just doesn't give straight answers. ask all the right questions and listen to his responses. if your not happy move along. it could cost you in the long run. The house Will now be put back on the market. will he tell new buyers they have to wait until January before completion or will he string them along..

Hayley · 14 July 2022

★★★★★ 5/5

Google

Alex and his team are exceptional. They go over above to make sure my family is looked after. When we moved in, we were given 14 days to report any faults and they were promptly actioned no matter how minor the issue. They are quick to reply emails and always very friendly and helpful.

Ágnes · 14 June 2021

★★★★★ 5/5

Google

Equity London has been very helpful and knowledgeable in managing our portfolio. They have always rented out each property to good tenants in records time and ensured rents were in on time. They have been very efficient in handling difficult situations on our behalf and have always been quick to respond to our queries. They handle our business with a lot of patience, care and attention as if it were their own. No issues with tenants and property have proved too big, little or difficult for them to handle with dependable professionalism.PositiveResponsiveness, Quality, Professionalism, Value

Cyprian · 25 August 2023

★★★★★ 5/5

Google

I've rented my properties with Equity for over 5 years now and they always go above and beyond with anything we need, they are no problem at all, communication is excellent, staff are always friendly and polite and quick at returning calls/emails. I have dealt with some painful agents in the past where I have just felt like another landlord, where Equity always treat me with respect and part of the family. I would highly recommend them to anyone looking for an agent. service. Highly recommend.PositiveResponsiveness, Professionalism

Neil · 25 August 2023

★★★★★ 5/5

Google

From the start at viewing the property until now 6 years later Alex has been a great help, any issues over the years have been dealt with promptly and professionally, even during closed hours and these tough Covid times. Equity London Ltd are highly recommendablePositiveResponsiveness, Quality, Professionalism, Value

Dave · 25 August 2021

★★★★★ 5/5

Google

Great service as always from the team, from start to finish. Highly recommend, have had my rental sorted by them for many years now and also the block management side too.

Josh · 3 September 2025