Trusted Agent profile · London
★★★★★
222 reviews across 3 platforms
180, Bexley Road, London, SE9 2PH
Equity London LTD's office in London, at 180, is rated 4.9 out of 5 across 222 reviews on three platforms, including 220 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Equity London LTD hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Equity London LTD, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleCan't fault Equity: Bent over backwards to secure my tenancy for me (which was a tad problematic shall we say) & 3 months on: have dealt with any arising issues very promptly & in a very friendly manner. Very happy with the service provided & would recommend on without thinking twice about it.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Alison. Its was my pleasure. Glad I could help. Alex James
1/5
GooglePlease avoid them!, Bad
Dear Mr Edward, I'm surprised to see your review. I have searched our database and cant find your details on our system anywhere. Can you please elaborate on your experience so we can see where we went wrong and if we can assist you with your dissatisfaction. Kind regards Alex James Director
5/5
GoogleWas looking at purchasing a property but it hasn't gone to plan, but i need to mention Callum, he is such a beautiful young man, he really is an inspiration and will go far in his career, such an asset to Equity, his patience is brilliant!! Equity emply more like Callum!!
Dear Wendy, thank you for such a lovely review. I will be sure to pass your comments onto Callum. Good luck with your search! Alex James
5/5
GoogleOur agent, Callum, was really helpful, always on time and offered a lot of information over the phone and email before viewing the property, which is helpful in Covid times. He was always quick to respond to texts with any queries we had and knowledgeable about the property and process.
Thanks for taking the time to leave a review James. I hope you enjoy your new home. Callum
5/5
GoogleThe experience I received while dealing with Alex and the rest of the team at Equity has far exceeded my expectations and some of the more well known brands could certainly follow his lead. All the at the office are extremely professional, knowledgeable, friendly and always go above and beyond.
Thank you for such a nice review Adam. It really gives the team a boost when we receive reviews like yours. Thanks again! Alex James
5/5
GoogleEquity have been absolutely wonderful, friendly and supportive during our tenancy with them. The staff are always as equally sociable as they are competent and knowledgeable. We as a household could not recommend Equity anymore than we already do! Good job guys.
Thank you for your kind words Morgan, It lovely to hear when tenants feel that way about us. We really work hard at making sure all our customers get the service they deserve. All the best. Alex James
5/5
GoogleAlex and Irene are very responsive and proactive . It is a good experience letting with such a team. Definitely will recommend them to family and friends!! Thanks a lot!!
Thank you Francisco. I'm glad to hear you are happy with our service. Alex James
5/5
GoogleFriendly, down to earth and answered all my questions. While making the whole process simply and pain free. Always double check I was happy with what they are doing.
Thank you for the review Lee, I'm glad you were happy with our service. Callum Howell
5/5
GoogleAlex is a great guy who responds to emails promptly and sent across all the documents for our tenancy in a timely manner. Happy to be renting through Equity and have only good things to say.
5/5
GoogleAbsolutely brilliant!! Really friendly, really helpful, always happy to deal with any issues we have. I have dealt with a few lettings agents in the past and Equity London LTD has by far been the best! I would highly recommend Equity to everyone!PositiveResponsiveness, Quality, Professionalism
Thank you Sarah. We hope you enjoy your new home. Alex James
5/5
GoogleMy experience with Equity London is a great one whereby they are always very helpful with providing support in any issue I have with the rented property. Professional to the methods they handle things. I would sure recommend them to family and friends.PositiveResponsiveness, Quality, Professionalism
Thank you for your kind review Romeo. Alex James
5/5
GoogleThe team at Equity are very helpful and help make my life as a tenant easier, any issues we have they help massively. I would just like to say another massive thank you for all of there support.
Thank you for the review Mitchell. We hope you enjoyed the property. All the best Alex James
5/5
GoogleWe rented a property in central London for a year with Equity. The staff, in particular Alex, were very quick to help us whenever we needed anything. Overall, a great agent, who made renting a breeze.
5/5
GoogleExcellent service. Alex has gone above and beyond to ensure a stress free and supportive environment regarding finding us a tenant for our property. His professionalism and expertise were prominent in finding the right tenant to rent. I would 100% recommend Equity London.
Thank you very much for the review Julia. Alex James
5/5
GoogleAlex and Lucy from the start have been very professional and knowledgeable through out the process. Being a Company Let offering Rent Guarantee they have always kept the process from start to finish very simple and stress free. The Team is always at the end of a phone call or email with a rapid response or a solution. from our first point of contact in Bromley, they have always upheld great communication skills and Management service, within days or hours Alex will have someone out to have a look at the problem. I must say they are a great Team and I have really enjoyed working along side them and look forward to continuing to work with Equity London Ltd, in my opinion they are challenging some of the larger local Agents and showing them how to move forward in such a Market!!!
5/5
GoogleAlex’s knowledge, enthusiasm, communication and desire to make the whole experience a pleasant one in a stressful ordeal shines through. I would highly recommend Equity London. Their service far exceeding their competitors and you won’t be disappointed.PositiveResponsiveness, Quality, Professionalism, Value
Wow what a wonderful review. Thanks so much Marie! Alex James
5/5
GoogleEquity have been managing my properties for about 20 years, i can relax knowing theyre in good hands with alex and his team
Thank you Ian. Very nice of you to leave a review. Alex James
5/5
GoogleAmazing level of service from start to finish. Communication was faultless and always incredibly helpful. Would highly recommend Equity.
Thank you Sarah. I wish you all the best for the future. Alex James
5/5
GoogleAlex James at Equity got my rental property on the market and let out quicker than I could have hoped for. Extremely efficient, transparent about fees and great service. Couldn't recommend any more, and will definitely continue to use in the future.
Thank you Alex. Its easy when the property is a nice as yours. Alex James
5/5
GoogleA big thank you to the Equity London Ltd team for looking after us during our 4 year tenancy (especially Alex and Irene!). Fantastic friendly efficient service always.
5/5
GoogleEquity were so good to me. I had a very difficult situation and they were so helpful, friendly and approachable. In particular, Alex James really helped me. Thank you for all your help. I highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the review Tayla.
5/5
GoogleGreat service, great communication and best management. I will recommend Equity London if you want stress free life.
Thank you for leaving us a review Asim. Alex James
5/5
GoogleAlex and his team are brilliant! They are very efficient and professional and made my house move a smooth process. I would definitely recommend them.
5/5
GoogleI have used the services of Equity London for 2 years and have found all of their staff to be friendly, helpful, and very responsive to queries. I would highly recommend their services.
Thank you so much Edwina. Alex James
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Equity London LTD, London won Gold.
Tell us what you need and we'll put you in touch. Equity London LTD hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
