Trusted Agent profile · London

Dutch and Dutch London reviews

★★★★★ Excellent

325 reviews across 2 platforms

174 West End Lane, West Hampstead, London, NW6 1SW

Dutch and Dutch's office in London, at 174 West End Lane, is rated 4.8 out of 5 across 325 reviews on two platforms, including 321 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

321

Reviews on Google

This office

Yell logo

3.0 / 5

4

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dutch and Dutch, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

A pleasure to deal with Peter Wilson and the team. Most certainly the Go to Commercial Agent in NW6 and surrounding areas.

Geoffrey · 18 February 2024

Agent replied · 17 June 2024

Thanks Geoffrey. We ❤️ being the Go To Agent!

5/5

Google

Huw Howell-Pryce been incredibly supportive throughout my tenancy application. He helped me overcome challenges throughout the process and even arranged for a brand-new bathtub to be installed before I moved in. His professionalism, efficiency and friendly manner made the whole process smooth and stress-free. I wholeheartedly recommend him to anyone looking for a letting agent who combines expertise with exceptional personal service. Thanks again, Huw!

Ana · 8 August 2025

5/5

Google

I have just started renting with Dutch and Dutch and they have been extremely helpful and proactive throughout the process. We had some teething issues with our flat but Bianca and the team have been fully supportive and engaged in sorting these out. Would definitely reccomend!PositiveResponsiveness, Professionalism

Harpal · 18 June 2021

Agent replied · 17 June 2024

Thank you so much Harpal.

5/5

Google

I recently moved into a property and the agency was really professional and helpful. They help me all throughout the process and explained everything clearly and patiently. Thank you James for your time and dedication! I will definitely go back to them in the future!PositiveResponsiveness, Professionalism

Diana · 25 August 2021

Agent replied · 17 June 2024

Thank you so much Diana. Great to hear about your positive experience. The very best in your new home 🏡. …

1/5

Google

Every time I pass West Hampstead I remember how the most incredible Knitting community shop was evicted because the rent was escalated by 80% and 55% that led to the closure of entire business, and to a big loss to the community! And now that space remained empty for entire year- some Karma for the landlord! I hope you’ll contact the Village Haberdashery owners and would honour them to giving them back this spot!

Sound · 21 September 2023

Agent replied · 17 June 2024

We were also sad to see a popular local business leave West Hampstead. Dutch & Dutch were instrumental in helping ensure that Ballymore provided these spaces for independent businesses when they secured planning for the original scheme. We are not however responsible for the success or otherwise of local businesses and feel it is unfair to give us a 1 star review on this basis.

5/5

Google

Max was great to communicate with and make the process as smooth as possible.

George · 27 May 2024

Agent replied · 17 June 2024

Thank you George. Great to hear! 💫 …

5/5

Google

Dutch and Dutch were absolutely brilliant dealing with the sale of our flat! We decided not to go with the big chain in the area as they were sooooo pushy. I really like the fact that it's a small branch and James who looked after us grew up in the area. We could contact him at any time and he really helped everything run smoothly. I would 100% recommend using them.

Maura · 20 November 2023

Agent replied · 17 June 2024

Thanks so much Maura. We all wish you the best of luck for the future. 💫 …

5/5

Google

Thanks to James Hall for making our move a smooth process - great initial viewing of the property, very prompt and responsive arranging the tenancy agreement and always accomodating of our additional questions and clarifications. Much appreciated!PositiveResponsiveness, Professionalism

Christina · 18 June 2022

Agent replied · 17 June 2024

Thank you Christina. Wishing you lots of happiness in your new home.

5/5

Google

I have rented a studio with Dutch and Dutch for the past 12 months and can only higly recommend this agency. Bianca was particularly helpful and handled with great efficiency the little issues that may have arisen. Thank you again very much Bianca!PositiveResponsiveness, Professionalism

Julie · 18 June 2021

Agent replied · 17 June 2024

Hi Julie. Thanks so much for this. Bianca works really hard to make sure issues are resolved quickly.

5/5

Google

I’m just about to move into a new flat rented through Dutch & Dutch and the process so far has been great! Looking for a place to rent in the current market isn’t the easiest process, but Huw Howell-Pryce has made it very smooth sailing, which I really appreciate and helped take some of the stress off for myself. Would definitely recommend!

Laura · 18 April 2024

Agent replied · 17 June 2024

Hi Laura. Thank you so much for your review. It is greatly appreciated and we wish you lots of happiness in your new home.

5/5

Google

Hunting for a new home in London can definitely be challenging but Max and the team at Dutch & Dutch made the process as pain-free as possible.

Jason · 18 June 2023

Agent replied · 17 June 2024

Thanks so much Jason. Hope you enjoy your new home. 😃 🙏 🏡 …

5/5

Google

The process of letting through Dutch & Dutch was incredibly straightforward and pain free. James Hall was very friendly and professional at all times and couldn't have made it simpler from start to finish. Highly recommend.PositiveResponsiveness, Professionalism

Harry · 18 June 2022

Agent replied · 17 June 2024

Thanks so much Harry. We hope you enjoy your new home 🏡. …

5/5

Google

Peter was a pleasure to deal with and went above and beyond to help us secure the right office, and to iron out any questions /issues to allow us to complete on a short time frame.

Glen · 18 June 2022

Agent replied · 17 June 2024

Thanks so much Glen for your feedback and wishing you the best of luck in your new office.

5/5

Google

Peter Wilson was fantastic in his support on a recent lease. He was always free to talk on the phone or email. He even responded on his day off. There was a personal touch about his skill-set which is very rare in all fields nowadays. Even on key collection day, he asked his colleague to wait after hours so I could collect. Whilst the transaction is now complete, he is on hand to support with any landlord questions even though he does not collect rent etc. Highly recommend Peter Wilson and Dutch & Dutch

Sachin · 19 June 2019

5/5

Google

We are delighted to recommend Dutch and Dutch, who we used both to purchase our newly built apartment and (because they were so good) to let it as well. We found them efficient, reliable and totally professional throughout. They answered all our queries however minor, and supported us every step of the way, making the process easy and trouble free. Equally important, they got us the apartment we wanted, and the tenants we wanted! Max and Lois were a pleasure to work with. We won’t hesitate to use them again.

O · 19 June 2019

5/5

Google

Dutch and Dutch have been great with all our moving needs! They were accommodative and helpful with the move in procedure and everything went as planned. Our agent Casper went out of his way to make sure we could move in on the day we needed to. Ever since we moved in, they have been showing immediate care whenever we need anything. Bianca has been extremely helpful and makes sure the necessary repairs/issues are addressed immediately. Highly recommend working with Dutch & Dutch!

Jan · 19 June 2019

5/5

Google

Peter has been a tremendous help in finding us new offices and renting out our old place. Always available, immediately responsive and a pleasure to deal with. Highly recommend him and the team at Dutch & DutchPositiveResponsiveness, Quality, Professionalism, Value

Joseph · 25 August 2021

Agent replied · 17 June 2024

Thanks so much Joseph. Always lovely to hear such positive comments. Good luck in your new office.

5/5

Google

Dena Gold has been most helpful and professional in management of our block. Responsive and, importantly, efficient in dealing with issues as they’ve arisen.

Mark · 18 June 2023

Agent replied · 17 June 2024

That’s great to hear Mark. We try our best! 🙏 …

5/5

Google

We asked Dutch & Dutch to provide a valuation for our property. During this process they were communicative, helpful and efficient. The valuation report they provided was extremely detailed, backed by both deep knowledge of the market and a thorough inspection of the property. They also provided a well thought out strategy for securing a sale for the property. All in all we were extremely impressed with their professionalism and helpful attitude.

Chih-Chun · 18 June 2023

Agent replied · 17 June 2024

Thank you. We are strong believers in accurate and detailed market appraisals in advance of marketing. It certainly helps to get it right first time when selling a property. Thank you for putting your trust in us. 🙏 …

5/5

Google

Excellent estate agent. Jack was efficient and professional and continues to be supportive with any enquiries I have about my commercial office rental.

Daniel · 18 June 2023

Agent replied · 17 June 2024

Thank you Daniel. We all hope you enjoy your new workspace. 🙏 …

4/5

Google

We purchased a property via Dutch and Dutch. Peter Wilson was available to help us through out the process. He was clear and transparent with the Communication. Happy to use them again.

Gunjan · 1 October 2024

5/5

Google

Peter Wilson, couldn't ask for a better agent. I was searching for an industrial space and he was incredibly helpful, bearing in mind that I had a very specific criteria of what I was looking for. He took in all the information and presented options which fitted the description. He's very quick to respond, very personal with his service. I appreciate agents are very busy, however he made you feel and made you the priority when communicating. Dutch & Dutch as a whole are very good, highly recommended.PositiveResponsiveness, Quality, Professionalism

Denise · 18 June 2022

Agent replied · 17 June 2024

Thank you so much Denise. It’s really encouraging for our team to hear such positive feedback.

5/5

Google

A month into my move in London and I couldn't be happier with my apartment. James Hall was an absolute pleasure to deal with, keeping in communication at all times. I would definitely recommend them. Thank you James

Charl · 18 June 2021

Agent replied · 17 June 2024

Thanks so much Charl. Great that you are enjoying the apartment.

5/5

Google

I had a fantastic experience with Dutch & Dutch. Huw Howell-Pryce was incredibly helpful and responsive. Found me my dream property!

Sophie · 18 June 2023

Agent replied · 17 June 2024

Thanks so much Sophie. Really appreciate your kind words and good luck in your new home.

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Questions about Dutch and Dutch London

Has Dutch and Dutch won any awards?

Yes. In The Trusted Agent 2026 awards: Dutch and Dutch, London won Gold.

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