Trusted Agent profile · London
★★★★★
315 reviews across 2 platforms
174 West End Lane, West Hampstead, London, NW6 1SW
Dutch and Dutch's office in London, at 174 West End Lane, is rated 4.8 out of 5 across 315 reviews on two platforms, including 311 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dutch and Dutch, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThey manage the flat we live in, and we are extremely happy with them, they are nice and friendly but also very professional and they solve our problems asap. I absolutely recommend them.
Thank you so much. Pleased to be able to help you.
5/5
GooglePeter Wilson at Dutch & Dutch provided an amazing service. Would recommend
Thank you so much Vikki really appreciate your feedback!
5/5
GoogleThe team at Dutch and Dutch have been nothing but polite and professional from the very beginning of our flat hunt. We have now settled in a lovely place in West Hampstead for the last 7 months and they continue to be excellent. Human, transparent, warm and quick to respond, which are qualities hard to find amongst many other London estate agents these days. An absolute pleasure!
5/5
GoogleVery positive experience with James. Communicated well and was very helpful.
Thank you Dafydd. So pleased we were able to help and James is delighted with your feedback. 🙏 …
5/5
GoogleDutch & Dutch handled everything smoothly and swiftly. Would highly recommend.
🙏 thank you Jayne 🙏 …
5/5
GoogleExcellent advice from the team, as always
Thanks Simeon. Always a pleasure.! 💫 …
5/5
GoogleDutch & Dutch has been a pleasant experience from the very beginning of the renting process. The staff and the service provided have been professional and qualitative.
Thank you so much Tabita.
5/5
GoogleReally good experience with this team. Strong communication and they help quickly and efficiently to resolve our issues. Would recommend!
Thanks Hermione. So pleased we were able to help.
5/5
Google"Robert" that's the name you should ask for when you need your vacant shop to be let! He gave an amazing service, Down to every detail. We would definitely recommend.
Thank you so much for your kind words. We aim to please!
5/5
GoogleCan't thank enough. Very friendly and professional. Highly recommended!
🙏 you’re a ⭐️ …
5/5
GoogleAmazing service from Peter. A true professional. Very impressed.
Thanks Michael! Peter will be over the 🌙 with such great feedback. 🙏 …
5/5
GoogleQuick to react and always helpful. Great local agency.
Thank you so much. 😊 …
5/5
GoogleDutch & Dutch are knowledgable, friendly, realistic agents who are experienced, professional and always willing to go the extra mile. I have dealt with both the sales and lettings team over the years and have always felt confident that my property is in the best hands. Thank you Dutch & Dutch for delivering a stand out service which sets you apart from other agents.
5/5
GoogleWe had a great experience renting a property from Dutch and Dutch, specifically with Huw Howell-Pryce - he was really accommodating, honest and responsive.PositiveResponsiveness, Quality
Thanks so much Gemma, that is great to hear. We hope you enjoy your new home.
5/5
GoogleVery responsive and comprehensive management service and contractors.
We are very proud of the exceptional contractors we work with. Thank you for recognising their work! 🙏 …
5/5
GoogleDutch and Dutch offered me a superb assistance. I was struggling to find the best property for my needs, and after just 30 minutes of speaking to the people at Dutch & Dutch, they booked me into view 4 properties. From there I could ascertain which one would be best for my needs. They offered a thorough and consultative service, and I cannot recommend them enough.
5/5
GoogleJack in the commercial team was a dream to work with! Highly recommend ⭐
5/5
GoogleI have completed numerous transactions with Dutch & Dutch and have no hesitation recommending them. The team are exceptionally diligent, knowledgeable and great to deal with.
Thanks Tommy. We very much enjoy acting for you.
5/5
GoogleAs tenants Dutch and Dutch were great to us. Always quick to respond and we felt well looked after. We will miss them - would recommend!
Thanks Charlie. We really appreciate your kind words.
1/5
GoogleEstate agents don't generally have the best reputation. However when they put a 'for sale' outside of the wrong property and fail to do anything about after 24 hours notification, you can understand why... Dutch and Dutch, please remove your sign from our property which is not for sale. In putting up the sign, you've also appeared to have caused damage. Thanks
5/5
GoogleGreat experience and fantastic service, very much appreciated the work the Huw Howell-Pryce did. Highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Thanks Sean. Really appreciate it.
5/5
GoogleCould not choose better than Dutch & Dutch. Genuinely professional service from Peter Wilson. Thank you for finding right place for our bushiness.
Thank you so much Milan. The best of luck in your new space.
1/5
GoogleVary bad company and bad Service shop rents are fraudsters peter one of themNegativeResponsiveness, Quality, Professionalism, Value
This is a very upsetting review as we try extremely hard to ensure everyone is treated fairly. We do not know what this relates to or why you feel it necessary to make such serious allegations, especially against one of our staff. However, something has clearly upset you and I would be more than happy to discuss your complaint with you directly and try to find a solution. Please make contact with me at any time, my contact details are on our website. David Matthews.
5/5
GoogleHad a fantastic experience with Robert, while finalising a 10 yr lease on my new offices. Thorough professional and a gentleman.
That's great to hear Omar. So pleased we were able to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dutch and Dutch, London won Gold.
