5/5
TrustpilotNew Rental
New RentalFantastic support from Chris & Stephanie @ Bective Blythe Road for new rental in W14. Everything arranged very quickly and very smoothly. We can highly recommend Bective to landlords & tenants alike. Thank you.
Trusted Agent profile · London
Druce London reviews
★★★★★
435 reviews across 2 platforms
205 Westbourne Grove, London, W11 2SB
Druce's office in London, at 205 Westbourne Grove, is rated 4.7 out of 5 across 435 reviews on two platforms, including 55 Google reviews rated 4.4.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery helpful team
Jacinta and her team were very helpful throughout the sales process. Good communication and sound advice, their assistance was much appreciated. Thank you.
5/5
TrustpilotExcellent team in Brook Green
My first contact , the letting agent Stephanie has impressed me with her professionalism, kindness , presence, reliability. She gave me precious advice on other aspects to help me move out of the property to make it ready for letting . Next contacts were with the manager Chris and letting agent Kathryn that also have demonstrated a high standard of customer service as well as exceptional kindness and politeness which came across as genuine . Their words matched the facts that followed too and when I needed more advice on a couple of occasions , they maintained their high standards by being reliable,responding promptly, being helpful and professional . The other team members I came across whether by answering the phone or other instances have also matched their colleagues standards. A big thank you
5/5
TrustpilotSophie is a great agent that cares…
Sophie is a great agent that cares about her clients need. She has been amazing showing us only apartments fitting our needs! Thank you.
5/5
TrustpilotMuna is really helpful and efficient
Muna is really helpful and efficient! I would highly recommend Druce to anyone.
5/5
TrustpilotI reached out to Bective Brook Green to…
I reached out to Bective Brook Green to find a flat in the area and Kathryn has been an immense help with guidance and listings and getting everything sorted for me to move in. Thanks so much!
3/5
TrustpilotNo professional
No professional, always standing with landlord. I cleaned the room the end of tenancy, the check-out report stated the cleaning work is professional, however, the landlord said it's not clean. Bective manager stand with the landlord and told me it's not clean. So, why they need third party to do check-out report? They don't follow the report, why they need this report? The landlord broke into the flat without premission of the tenant. I told bective that behavior is illegal, however, the reply from them is the landlord has the right to enter! Becareful to use Bective, when you are going to rent property from them. They always stand with the landlord and ignore the interests of tenants.
5/5
TrustpilotProfessional, pleasure to deal with
Personable + professional.I recently sold my flat with Bective.I thought they did an excellent job for these reasons- Did what they said they'd do.- Treated you like a client.- Navigated the difficult process very well.- Responded to changing events very nimbly.- Everyone I dealt with (5 different team members) had these attributes - so this is obviously a recruitment + culture driven thing not just how I happened to be treated by one of their team.in short - would definitely use again, would definitely recommend. A pleasure to deal with (as much as selling a property can ever be a pleasure...)
5/5
TrustpilotGreat professionalism, super efficient…
Bective have been very professional throughout the process of looking for a property for myself and my partner to rent. Everything is so efficient and Jack has been a pleasure to work with in getting all paperwork arranged. Would highly recommend!
5/5
TrustpilotBective were very fast and easy to work…
Bective were very fast and easy to work with and got our flat rented within a week. Megan was very responsive and helpful throughout the process and I would highly recommend her and Lizzie as agents and Bective as an agency.
5/5
TrustpilotVery positive experience
Bective were incredibly helpful and proactive in finding me a property to rent with short notice. Highly recommend - Chris Lilly made the whole process super straightforward and was very helpful in accommodating last minute viewing request.
5/5
TrustpilotDependable & Reactive
Honestly, working with Bective was very smooth. They’ve found a lovely tenant, honoured legacy commercial terms and been organised, informed and approached things with a ‘can do’ attitude. I’m grateful!
5/5
TrustpilotSuperb 24/7 service!
This was our first time renting in the UK, overall a fantastic experience, thank you Stephanie for your guidance and outstanding support throughout! Stephanie is a great professional to work with and goes the extra mile. Thank you!
4/5
TrustpilotThans Soraia
Soraia Lopes and her team often went beyond the call of duty to help me and make the management of my tenancy run smoothly, even in difficult circumstances. She could not have been more conscientious and professional. Many thanks Soraia. Victor
5/5
TrustpilotI must say that working with Imogen at…
I must say that working with Imogen at Druce was an absolute pleasure! Her advice on the current market trends was honest and sincere, which was a breath of fresh air compared to others!Although I ended up finding my perfect flat through another agency, I have no doubt that I will be using Druce again! Imogen's professionalism and expertise in the industry were impressive and truly made the experience enjoyable.
5/5
TrustpilotCharlie Round from your Nottinghill…
Charlie Round from your Nottinghill office has been an exemplary agent. He checked in regularly and gave us honest assessments of the market. He also understood our needs and really tried to help us find a property. We really enjoyed speaking to him and working with him. In the end, we had to go to another area which was cheaper but will definitely keep him in mind in case another opportunity arises. House hunter relocated from Hong Kong
5/5
TrustpilotVery friendly and professional team
Very friendly and professional team. My friend who works for another estate agent in Holland Park recommended Bective Brook Green to me. He said they are the best in the area. Special thanks to Jacinta.
5/5
TrustpilotHighly recommend
At all stages of looking, viewing and securing a lease on our new flat, both Stephanie and Jozef were always so helpful and accommodating to us at every stage and advised us so well.
5/5
TrustpilotAlex was excellent throughout the…
Alex was excellent throughout the buying journey. Great communication, very proficient and helped us to find the perfect first home. Highly recommend both Bective and Alex for your property purchase.
5/5
TrustpilotExcellent calm service
The whole team at Bective were excellent in arranging a letting of our flat to a charming tenant.All were calm and never flustered, so it made us very relaxed landlords.We would not hesitate to recommend them.
5/5
TrustpilotKim and Bective were excellent
Kim and Bective were excellent, able to quickly assess my needs and work within them in a timely and effective manner. I'm now happily moved into my great new apartment. Thank you!
5/5
TrustpilotKathryn was the best person for our…
Kathryn was the best person for our relocation! She always taken care of my family through the process. She was always positive and helpful for all of our needs.
5/5
TrustpilotGreat Agent
Great Agent. Kim was very helpful throughout the whole process of helping us find/secure a flat, she was always very responsive, and available for any questions we had within the referencing/securing the property process.
1/5
TrustpilotHorrible company
Horrible company. I felt discriminated against when I mentioned I was disabled. Not one touch of human warmth.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Druce London
How many reviews does Druce London have?
Druce's London office has 435 reviews across two platforms: 55 on Google, 380 on Trustpilot (across the whole business).
What is Druce London's rating?
Druce London is rated 4.7 out of 5 across all 435 reviews, and 4.4 out of 5 on Google from 55 reviews.
Where is Druce's London office?
Druce London, 205 Westbourne Grove, London, W11 2SB.
