5/5
GoogleRecently rented a property in West Kensington, we were very happy with the service Patricia and the team provided, we appreciated the fact that they were not pushy like most other agents generally are. Would recommend.
Trusted Agent profile · London
Druce London reviews
★★★★★
435 reviews across 2 platforms
205 Westbourne Grove, London, W11 2SB
Druce's office in London, at 205 Westbourne Grove, is rated 4.7 out of 5 across 435 reviews on two platforms, including 55 Google reviews rated 4.4.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleIt was a great pleasure working with Bective. Very professional, friendly, and prompt service. Thank you Lorene for your amazing work! You helped us so much more than you should have. Thank you!!!
5/5
TrustpilotWe have a new rental!!!
What more can I say then what an amazing experience working with Druce has been! Our agent Stephanie from the Chelsea branch has gone above and beyond helping our young family. We have been informed and welcomed at every corner with complete visibility to what we are signing onto and the requirements as tenants. Thank you so much for our new home!
5/5
TrustpilotVery satisfied customers
From our very first visit to Brook Green office enquiring about selling our property we found the staff to be very professional and friendly. They communicated with us at all times kept us in the loop especially during the past 3 difficult months. Now we have sold we know we made the right decision to use them from the word go. Special big thank you to Ed and Lydia for going the extra mile. Judy and Brian Litchfield
5/5
TrustpilotHighly recommend
Kim was great! So helpful & responsive, she made the process so easy despite not being able to visit the property in person. Very very happy with Bective.
5/5
TrustpilotVery quick at responding and always…
Very quick at responding and always very helpful. Soraia has been fantastic throughout the two years I have been with them, I will definitely be using them in the future
5/5
GoogleKim made the process of finding a home so utterly enjoyable. My dealings with this agency have been professional, efficient, and I would love to work with them again.
5/5
TrustpilotChiara was wonderful in dealing with my…
Chiara was wonderful in dealing with my property search. She was always very helpful and renting through her went really smooth and easy. Thank you for the help.
5/5
TrustpilotProfessional, Responsive and Great To Work With
We have been working with Bective for quite sometime and it has been a pleasure so far. The staff at each Bective location are friendly, organised and always efficient. As a Sales Advisor for TWF Services I deal with Tenancy Progressor Jozef Georgiev on a regular basis, I can always trust him to be professional, efficient and knowledgeable. Overall I have found Bective to be great company to work with from a business standpoint.
5/5
TrustpilotGreat Experience
We rented our flat with Bective recently. Hanna was very helpful and the process was very easy compared to past experiences we have had.We would definitely recommend Bective!
5/5
GoogleIt was a great pleasure working with Bective, specially with our negociator Jack Cook. He promptly understood our situation as foreigns in a rush to find a flat to move in, with no local mobile number, so he really facilitated the whole process by being available through whatsapp and email, making things lot easier for us. He was very professional and friendly all the time.Thank you for finding us a homs in such a short time!
5/5
TrustpilotSmooth process from start to finish
Smooth process from start to finish - particular thanks to Stephanie for being so quick to answer queries and keeping us in the loop at all times!
5/5
TrustpilotThanks Bective and Stephanie
Stephanie is very professional, helpful and available. It was a pleasure to be accompanied by her ! Clémence and Gonzague
5/5
TrustpilotGreat service
We had a great experience with Bective and especially with Hannie Theobald. Hannie is proactive, always ready to help and especially good at communicating.
5/5
TrustpilotA great agent in a difficult time.
We were having difficulty finding a tenant for our three bed Chelsea flat. Chiara Thomas of Bective L M took up the challenge with great charm and absolute determination in a very difficult market. Before long, she had found a family who were a perfect fit. She saw the process through to it’s conclusion with a gentle but firm hand.A job very professionally and well done. We will be working together in the future.
5/5
TrustpilotJack was so so so helpful in every way
Jack was so so so helpful in every way! Highly highly recommend, so on top of everything and made the whole experience really swift, easy and pleasant.
1/5
GoogleAbsolutely no customer service by Pamela de la Cruz and Lorene Hardy. This was my second attempt working with this agency but with equally disappointing experiences that barely went beyond initial discussions. Absolutely no requirements that I shared (location etc) was acknowledged and I was bombarded with options that were not even close to what I was looking for. On occasion when I would find something on my own on their website and inquire, they are unable to respond. It seems their first priority is to push flats that have been on the market for a while. I do have to say though that Lucy who was an intern during my first inquiry was fantastic. I hope the toxic culture at this agency didn't ruin her great attitude and customer service.
5/5
TrustpilotTiago was of great help during the…
Tiago was of great help during the letting process for my clients. I look forward to working with him again.
5/5
TrustpilotJoseph Nathan is great!!!
I was very unhappy with the letting service I was receiving from Druce and put a call into the Area Director Callum. He allocated Joseph Nathan to the job and everything immediately changed. Great communication and a positive result!!!!
5/5
TrustpilotKathryn and Chris, a great team
Kathryn and Chris have been super helpful and efficient. Everything has been apparently simple and quick. Thank you guys
5/5
TrustpilotI worked with Chiara
I worked with Chiara, she was very easy to work with and very organized to help secure the flat I was looking for. 5 stars.
5/5
GoogleBLM has let our property on three or four occasions now, far exceeding the record of other letting agents in the area. This year Claire Hassall and Kimberley Oldham provided an especially personal service, showing real determination to match our quirky, lovely property to their many enquiries, until the right person viewed and fell in love with it. They are a great team at BLM and a delight to work with as landlord.
5/5
TrustpilotChiara has been great to work with
Chiara has been efficient and helpful in securing tenants in this difficult market. making useful suggestions to move things along. Thank you Chiara!
5/5
TrustpilotExcellent, Responsive!
Worked with Fiona and Megan at BLM to find a rental property - they were patient and very helpful in answering questions promptly. Highly recommended!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Druce London
How many reviews does Druce London have?
Druce's London office has 435 reviews across two platforms: 55 on Google, 380 on Trustpilot (across the whole business).
What is Druce London's rating?
Druce London is rated 4.7 out of 5 across all 435 reviews, and 4.4 out of 5 on Google from 55 reviews.
Where is Druce's London office?
Druce London, 205 Westbourne Grove, London, W11 2SB.
