Trusted Agent profile · London
★★★★★
436 reviews across 2 platforms
205 Westbourne Grove, London, W11 2SB
Druce's office in London, at 205 Westbourne Grove, is rated 4.7 out of 5 across 436 reviews on two platforms, including 56 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you Monika!
I own two properties in London and have since changed management and rental services here. I do not live in the UK anymore. Monika provides top notch service, advice and action. I’ve been exposed to some pretty awful service in the past, so I know what I’m talking about. Living so far away, this is the type of personal yet professional touch owners require.
5/5
TrustpilotCharming and extremely efficient
Charming and extremely efficient from start to completion. This made selling a very positive experience. Once the sale was agreed our agent regularly chased up all parties and kept us up to date. When we struggled to get answers from our legal team she would usually get to the bottom of any issues and solve them quickly.I highly recommend the whole office.
1/5
TrustpilotReceived spam
Received spam, I never provided my email address to them.
5/5
TrustpilotGreat staff and communication
Currently dealing with Sara from Druce as my partner and I are signing for a flat together and I could not recommend her enough! She is fantastic! Helping out with everything we need no matter the time of day, great communication and so helpful!
5/5
TrustpilotWell done! Chris Lilly and the letting team at…
Chris Lilly and the letting team at Bective provided me with a friendly and efficient service. They were helpful from the moment I entered the Brook Green office. Any questions I had were clearly answered. They took the stress out of all the procedures necessary for letting my beloved flat. I can’t recommend them highly enough!
5/5
TrustpilotThe Bective Team
Hanna and the team at Bective were very responsive, professional and efficient.
4/5
TrustpilotMy experience with Druce was very good…
My experience with Druce was very good compared to other agencies that show you bad quality apartment. Especially with Sara, the agent who was in charge of the flat I have let. She was very helpful and helped me through the whole process.
5/5
TrustpilotStephanie is simply incredible
Stephanie is simply incredible! Extremely professional and effective! Big thank you! Joy
5/5
TrustpilotAbsentee Landlord
As an absentee landlord, I have been using Bective for over 30 years now to find tenants and manage the rental of my flat in London. I have stayed with them for that long because I have peace of mind that my flat is in excellent hands. Most importantly, the individual staff are a pleasure to work with!
5/5
GoogleHad a smooth sale with Alex Chapalain at Druce. They know the area well. Recommend.
5/5
TrustpilotEd at Brook Green
Highly recommend Ed & his team at Bective Brook Green. Very professional & efficient service from the start. Excellent communication, Ed kept us fully updated. He guided us confidently throughout the process & made the whole experience less stressful. He worked hard to get us the best price & deal, we definitely chose the right agent.
5/5
TrustpilotExtremely professional estate agents
Bective are the most professional estate agents i have had the pleasure to deal with. I rent out my flat through them and have done from several years. They are very on the ball always quick to reply any emails. Also everyone i have dealt with in the brook green has been extremely courteous. I highly recommend them.
1/5
GoogleTypical shady estate agent who will over promise to get a listing and promptly under deliver. Won’t leave you alone once you drop them. The firm stinks of desperation, not a good look!
5/5
TrustpilotThanks Jack!
Jack was great! Very quick to respond.
1/5
GoogleTypical shady estate agent who will over promise to get a listing and promptly under deliver. Won’t leave you alone once you drop them. The firm stinks of desperation, not a good look!
5/5
TrustpilotFantastic company
Fantastic company. I rented though them (Book Green office) for the last couple of years and everything was great from start to finish. No complaints at all - just very friendly and helpful service from the whole team. Especially thankful to Monika who helped my hectic move out to go as smoothly as possible.
5/5
TrustpilotFirst experience with Bective
It was my first time renting from Bective, but I had a great experience and am happy with my rental flat so far :D. My agent, Stephanie, is very responsible, patient, and willing to answer my questions. hope this attitude can be maintained.
5/5
TrustpilotFive star review for a five star service
I have rented out my flat for several years with Bective. From them finding new tenants to checking them out at the end of each tenancy has been seamless. I find them to be extremely efficient and they always keep me very well informed. I have no hesitation in recommending them.
5/5
TrustpilotTenants for 7 years with Bective and we…
Tenants for 7 years with Bective and we must say it has been the best service we ever received!We cannot recommend them enough. Professional, always available to help with anything that comes up, efficient and, above all, wonderful people to deal with.
5/5
TrustpilotChris from Bective/ Druce Blythe road…
Chris from Bective/ Druce Blythe road is a star. The service he provides is second to none. He drove a long distance to get me a spare key when I locked myself out of my flat. I can’t thank him enough
5/5
TrustpilotJacinta at Druce
Although purchasing a house is never an easy process, Jacinta has aided us at every step, managing perfectly every issue that came up, ensuring the purchase proceeded quickly and smoothly at every step.
1/5
TrustpilotBective The worst agency I have dealt…
Bective The worst agency I have dealt with. I have never seen so many incompetents together. i am tenants my window is broken from 8 months ago and washing machine 3 months i are not able to organize to fix it
5/5
TrustpilotMonika was very efficient and…
Monika was very efficient and professional.Thanks
4/5
TrustpilotCharlie and Annabel immediately found…
Charlie and Annabel immediately found me a wonderful well located flat that suited and we were signed for 2 years within a few days. Charlie’s first viewing! They were very helpful and extremely efficient without which their client might not have secured a new tenant, as I need a flat quickly
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