Trusted Agent profile · London

Druce London reviews

4.7

★★★★★ Excellent

436 reviews across 2 platforms

205 Westbourne Grove, London, W11 2SB

Druce's office in London, at 205 Westbourne Grove, is rated 4.7 out of 5 across 436 reviews on two platforms, including 56 Google reviews rated 4.4.

Google logo

4.4 / 5

56

Reviews on Google

This office

Trustpilot logo

380

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Harry was brilliant

Great agents, great service and great properties! Harry helped me find my perfect place. He was super helpful and knowledgeable - I couldn't be happier.

Lh · 26 November 2023

5/5

Trustpilot

Fantastic service from Eoghan

Fantastic service from Eoghan - very professional, attentive and happy to answer our questions quickly and responsibly.

Michael · 4 April 2024

5/5

Trustpilot

Bective have been a delight to work…

Bective have been a delight to work with so far! After a terrible experience with another agent in the area we were so pleased to come across Bective. They are efficient, diligent and very communicative. Would 100% recommend.

Katy · 15 June 2022

5/5

Trustpilot

Professional service second to none

Bective and lettings negotiator Chris Lily helped me secure the perfect flat in my desired location. From the outset , I received fantastic customer service and Chris guided me through the process flawlessly. Would certainly recommend and shall be using again.

Georgina · 13 November 2021

5/5

Trustpilot

Great service

Great service, really informative and helpful through every step. I wanted to see the property for a second time to make sure it was right for me. They were more than happy to accommodate. Really friendly staff and any issues were resolved very quickly.

India · 26 February 2021

5/5

Trustpilot

Great experience with Bective Brook Green, and particularly with Mitchell.

Our experience with Bective as agency has been extremely positive, from the beginning and through our 2 years stay in the property. We loved our place and Bective, in the person of Mitchell, always provided a great support even when things required a more complex solution.

Federico · 21 August 2020

5/5

Trustpilot

Kathryn's expertise and knowledge were…

Kathryn's expertise and knowledge were invaluable in helping us navigate the rental market. We appreciated all the effort she put into arranging the viewing and answering our questions.

Aya · 11 April 2023

5/5

Trustpilot

A great sales team fronted by Ed Plumb

A great sales team fronted by Ed Plumb. Jacinta from his team was very calm and moved things forward at a good pace, keeping momentum of my sale going on all sides. Was very happy with my experience with Bective Brook Green.

Charlotte · 7 July 2021

5/5

Google

Since 2011 BLM has been managing my property in London W2 and despite several approaches from other agents, I have "stuck with BLM". I find them honest, approachable and reasonable to deal with and I have no hesitation in recommending them to other landlords.

Joe · 11 October 2020

5/5

Trustpilot

Professional, transparent and efficient

We have just moved into an apartment found via Stephanie based in Brook Green. The service was really professional, transparent and efficient from the start. Thank you very much to Jozef also, who ensured the progression was seamless. Would thoroughly recommend.

Harry · 17 May 2021

5/5

Trustpilot

I have been using Bective for over 15…

I have been using Bective for over 15 years for both sales and letting and have been very happy with their service. Chris Lilly has just helped me re-let my flat in Brook Green and did a great job.

JMCG · 27 September 2021

2/5

Trustpilot

Sadly didn't deliver this time

Enjoyed chatting with staff in person. Always courteous and helpful. However, unfortunately, there were too many delayed responses and last-minute solutions from the Estate Agent I worked with. Third-party referencing company were slow, rude and needlessly complicated the process.

Anonymous · 17 September 2021

1/5

Google

Never go for this agency they have entered my property without my consent with a double of the keys

Zina · 11 October 2023

5/5

Trustpilot

Amazing team

Great staff, great communication and first time going through an estate agent in London and I highly recommend! Pre-move, move in and post move has been excellent, always been kept in the lope and expectations really well managed.

Mohamed · 16 June 2021

5/5

Trustpilot

Could not be happier with the service

Could not be happier with the service, Kim Oldham found the flat I was dreaming of and could not find online! She made it happen and for that I’m very grateful. Move in and references were slick and easy.

Charlie · 15 March 2021

5/5

Trustpilot

Stephanie has made the property hunt a breeze!

Stephanie has made the property hunt a breeze!She was very quick, thorough and supportive throughout the property hunt and helped provide as many options to make the move happen swiftly!Very professional, kind and understanding, keep up the good work!

Quentin · 6 March 2021

5/5

Trustpilot

AMAZING experience with Bective & Megan!

We had a great experience with the Bective branch in High Street Kensington and Megan in particular. She helped with a lot of our queries (internet, energy suppliers etc) and made the process super smooth. I can't recommend enough!

Jeanne · 24 February 2021

5/5

Trustpilot

Stephanie Gunther from the Brook Green…

Stephanie Gunther from the Brook Green office is, and always has been, excellent in finding good tenants for my flat, keeping me informed and always very enthusiastic. Cannot thank her enough for doing such an excellent job.

E · 16 June 2021

5/5

Trustpilot

Mitchell McK asset to Bective

Mitchell McK is the best property manager I have dealt with in my history of renting. He is an asset to Bective and because of him I will favour renting with Bective over other agencies in the future.

Agentreviewer · 4 February 2021

5/5

Trustpilot

Great team

Rob and kim found a lovely raised ground floor flat for us with a lovely landlord. we had been looking for 3months and was so pleased to have a team that was so helpful

Leah · 3 August 2021

5/5

Google

We bought a property from Keith and Dean earlier this year. Very straightforward team to deal with - felt like they gave us candid feedback and built trust. Also helpful in ensuring the transaction went through - especially given super tight turnaround.

Dominic · 11 October 2018

5/5

Trustpilot

Excellent service from Hanna and Fiona…

Excellent service from Hanna and Fiona in the Brook Green lettings team. They helped secure new tenants for my property during the tricky covid-period. Regular, clear, consistent comms and returned calls during the process were highly appreciated.

Will · 22 October 2020

5/5

Trustpilot

Brook Green

Recently started renting a property through Bective, and everything went smoothly.The team in the Brook Green office (I dealt mainly with Hanna) were responsive and helpful. Would happily recommend to anyone looking to rent in the area.

Nick · 17 October 2020

5/5

Trustpilot

Always great advice and very prompt…

Always great advice and very prompt with rental properties I highly recommend speaking to Chris as he will arrange everything and professionally. Thank you bective.

Mo · 3 September 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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