Trusted Agent profile · London
★★★★★
346 reviews across 1 platform
236 Battersea Park Road, Battersea, London, SW11 4ND
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 236 Battersea Park Road, is rated 4.9 out of 5 across 346 reviews on 1 platform, including 346 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGreat service, always kept up to speed by Rob Stanley and his team. Good decision to go with D&GPositiveProfessionalism
Hi David, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Rob, we really appreciate it. Best wishes from the Douglas & Gordon team in Battersea Park
5/5
GoogleWhen looking for houses in the Battersea, Clapham and Balham area, I can easily say that we had the best experience with D&G. Annabel, who was extremely responsive and worked within our price range, was refreshing down-to-earth, and helped us secure our dream next flat. With the stresses of moving house, we needed estate agents that were responsive, not pushy, and honest. Annabel, and by extension D&G Battersea, was all three.PositiveResponsiveness, Professionalism
Hi Oscar, thanks for writing this 5-star review. Searching for a new home is a big deal, and we're thrilled to hear Annabel made the process less stressful for you. Best wishes from the Douglas & Gordon team in Battersea Park
5/5
GoogleD&G are some of the friendliest and most professional estate agents I've dealt with in all my years of trying to find a property to buy. Margarida especially makes viewings fun, is passionate and very knowledgeable about the area and understands how to calm a buyer's nerves. Amazing what a little empathy and intelligence can do, I wish more agents were like that...
Hi Charles Veillet-Lavallee, we love 5-star reviews, thank you so much for taking the time to leave this message! You were a pleasure to work with. All the best from Douglas & Gordon Estate Agents Battersea Park
5/5
GoogleWe had been searching for a flat to rent in Clapham for a long time and Emily (from the Battersea team) has been the most responsive, friendly and helpful estate agent I've met. She sent us properties she thought we would be interested whilst also being honest about properties that she knew wouldn't suit our needs. I would definitely come back to Emily if I was looking to rent again in the future.
Hi Emily, thank you so much for taking the time to write this review, we really appreciate it! Emily is wonderful, and we are so glad to hear she was friendly and helpful during your property search. Best wishes from Douglas & Gordon in Battersea Park
5/5
GoogleEmily was brilliant throughout our search, really professional, friendly and also respectful of our wish list. I would recommend the team, the correspondence throughout was just right too.
Dear Penny, this is brilliant to hear! Best wishes from everyone at D&G
5/5
GoogleGreat service from the team at Battersea. Charlotte & Max were a pleasure to deal with and were very responsive.PositiveResponsiveness, Professionalism
Hi Ryan, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Charlotte & Max, we really appreciate it. Best wishes from the Douglas & Gordon team in Battersea Park
5/5
GoogleFriendly, efficient and honest. Having dealt with many local agents over the last few years, was really impressed with the service I received here. Had dealings with Emily, who was great and really took time to show me all the properties I wanted to see, and then her manager Jon, who was happy to discuss all my concerns/questions without making me feel bad for being thorough. Thanks for you help and hope to work together again soon. Mehul
Dear Mehul, thank you for your kind words - they mean a lot to us. Best wishes from everyone at D&G
5/5
GoogleKesha has been the best Estate Agent i’ve ever had the pleasure of dealing with. Amazing personality and so easy to communicate with! Definitely an asset to Douglas and Gordon!
Dear Darren, how very kind of you. Many thanks and best wishes from all of us at D&G
5/5
GoogleGreat experience renting a new property on Albert Bridge road, Annabel was super flexible on viewings, clearly communicated and helped solve negotiation points. Would recommend.
Dear James, that's great to hear! Thank you for taking the time to write this great review of Annabel. Best wishes from everyone at Douglas&Gordon
5/5
GoogleAmelia is absolutely amazing, professional and welcoming! Great at what she does and such a people person!PositiveProfessionalism
Hi Les, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Amelia. Best wishes from the Douglas & Gordon team in Battersea Park
5/5
GoogleI really enjoyed dealing with Douglas & Gordon. My agent Holleigh guided me through the whole process of buying my first property from beginning to end in such an efficient and professional way. She was very helpful and always responded quickly to any questions I had. I was very impressed with the service D&G provided and would definitely use them again in the future.PositiveResponsiveness, Professionalism
Hi Eleanor, a big thank you for writing this review. We are thrilled to hear you had a fantastic experience working with Holleigh, and congratulations on buying your first property. Best wishes from the Douglas & Gordon team in Battersea Park
5/5
GoogleTom was super helpful and efficient. Gave us Dailey updates and the progress and couldn’t recommend him highly enough.
Hi Ash, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Tom, and look forward to working with you in the future! Best wishes from Douglas & Gordon in Battersea Park
5/5
GoogleStephen has been fantastic in giving me advice as a first time buyer and I will be searching through him very soon.
Hi J, thanks for writing this 5-star review. Looking for a property can be a lot of hard work, so we are so glad to hear Stephen is helping along the way! Best wishes from the Douglas & Gordon team in Battersea Park
5/5
GoogleEmily was super helpful during my property search - very attentive and really took into consideration all the aspects I was looking for.
Hi Anna, thanks for writing this great review. We're so pleased to hear how helpful and attentive Emily has been during your property search. Best wishes from the Douglas & Gordon team in Battersea Park
5/5
GoogleThanks to Sam for being super helpful!
Hi Chione Taoself, we love 5-star reviews, thank you so much for taking the time to leave this message! You were a pleasure to work with. All the best from Douglas & Gordon Estate Agents Battersea Park
5/5
GoogleAmelia is so amazing and a lovely person to have a conversation with. very welcoming!PositiveValue
Hi Givens, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Amelia. Best wishes from the Douglas & Gordon team in Battersea Park
5/5
GoogleAmelia is absolutely amazing, professional and welcoming! Great at what she does and such a people person!
Hi Les, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Amelia. Best wishes from the Douglas & Gordon team in Battersea Park
5/5
GoogleDouglas & Gordon have sourced tenants, managed tenancies and also overseen a complete refurbishment of my London apartment over the course of the past 14 years. They have done an excellent job in all areas. I would have no hesitation in recommending them to any other property owner. Their communication is first rate, their staff knowledgeable and I trust them completely with the management of my property.PositiveResponsiveness, Quality, Professionalism
Hi Peter, thank you for this fantastic recommendation, we truly appreciate it! We're so pleased to hear how happy you are with the service you received over the years from our team. Best wishes from the Douglas & Gordon team in Battersea Park
5/5
GoogleMax from the Battersea office was phenomenal and helped us find a new place to call home quickly and efficiently. In my experience in London the onboarding process and red tape has always been a mission but Max and D & G have made the process swift and easy for us. Would definitely recommend D & G to anyone looking for a new home in the Battersea area
Dear Luke, thank you very much for your wonderful recommendation! Congratulations on your new home! Best wishes from everyone at Douglas and Gordon
5/5
GoogleA great experience so far, we love our new home and James was really helpful and speedy in getting us the property to view and let.
Dear Leah, we are so pleased to hear you love your new home! Best wishes from everyone at D&G
5/5
GoogleI deal with the Battersea Park Rd Branch of Douglas & Gordon on an ongoing weekly basis, as a contractor producing Energy Surveys for their clients. I can safely say that they, as with all the other D&G branches, are the most courteous and professional clients that I deal with across London. I would recommend them to anyone looking for first class service in selling and renting out properties across SW London.
Dear Nicholas, many thanks for the recommendation! Best wishes from all at D&G
5/5
GoogleI've been dealing with Katie Quartermaine who has been nothing but brilliant to work with! She listened well to what I was looking for and has been really understanding of my somewhat indecisive needs. As a first time buyer it's been so useful having someone so knowledgable about the properties and the market to work with. Her customer service has been second to non and I would highly recommend!
Hi Sophie, wow - we love reading reviews like this! A big thank you for taking the time to write this feedback, and we really appreciate your recommendation. Best wishes from the Douglas&Gordon team in Battersea Park
5/5
GoogleI had a very positive experience with Douglas&Gordon and especially with Emily Shakesby. I was impressed by her professionalism and responsiveness. She would try to help in any possible way, always be on time, keep contacts and ask for updates without pushing at all, which is very rare in this industry and I had to deal with A LOT of estate agents. I highly recommend their services.PositiveResponsiveness, Professionalism
Dear Viviana, we are delighted to hear this and really appreciate your recommendation! Best wishes from everyone at D&G
5/5
GoogleDouglas & Gordon were very warm and informative. They were always quick to respond to messages and to provide any detail when required. We were looking to buy a new property and sell our current flat recently, and Tom and Xander in particular were extremely helpful. I highly recommend using them and I will go to them for any future property advice/potential chains.PositiveResponsiveness, Quality, Professionalism, Value
Dear Rachel, we are so happy to hear this! Thank you very much for your kind words and recommendation of Tom and Xander. Best wishes from everyone at Douglas & Gordon
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Gold.
