5/5
GoogleCharlotte and Gemma were extremely professional and prompt throughout our lettings process - would thoroughly recommend them.
Trusted Agent profile · London
Douglas and Gordon London reviews
★★★★★
465 reviews across 1 platform
30 Abbeville Road, Clapham, London, SW4 9NG
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 30 Abbeville Road, is rated 4.9 out of 5 across 465 reviews on 1 platform, including 465 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleSam took me on several viewings to different properties and made the process of looking to move less stressful! Really professional and helpful attitude, thanks for the great service.
Agent replied
Dear Cormac, thank you very much for your wonderful recommendation of Sam - we truly appreciate it! Best wishes from everyone at Douglas & Gordon
5/5
GoogleOverall great experience. Charlie facilitated our whole move so smoothly, going above and beyond to ensure we had everything in place come our move in day. Highly recommended!
Agent replied
Dear Georgina, thank you for taking the time to write this! We really appreciate your recommendation of Charlie. Best wishes from everyone at Douglas&Gordon
5/5
GoogleGeorgia and Leah worked tirelessly to sell my property in these challenging times. After some derisory offers they managed to achieve a sale price beyond expectations.PositiveProfessionalism
Agent replied · 19 June 2024
Dear James, we are thrilled to hear you achieved a sale price that exceeded your expectations! Best wishes from everyone at D&G
5/5
GoogleStellar service from D&G; from Leah in particular. Very communicative and pro-active even at weekends and during a tricky pandemic. Would recommend without hesitation.
Agent replied
Dear Charlie, thank you very much for your wonderful recommendation of Leah & the team! Best wishes from everyone at Douglas and Gordon
5/5
GoogleLeah and Georgia sold my flat for a good price. Good experience with them, would recommend.PositiveResponsiveness, Quality, Professionalism
Agent replied · 19 June 2024
Hi Michael, a big thank you for taking the time to write this recommendation. We are thrilled to hear Leah & Georgia sold your flat for a good price. Best wishes from the Douglas & Gordon team in Clapham
5/5
GoogleLeah in the Clapham office is a joy to deal with. Knows her stuff. Doesn't waste your time and makes the whole experience a pleasure.
Agent replied
Thanks for writing this terrific review. We're so pleased to hear you had a great experience working with Leah. Best wishes from the Douglas & Gordon team in Clapham
5/5
GoogleReally positive experience with the team here. Super friendly and efficient, made things far easier than other agents I have used in the past. Would recommend.
Agent replied
Dear Freddie, we're so happy to hear this! Best wishes from everyone at Douglas&Gordon
5/5
GoogleI really enjoyed meeting with Leah to discuss the sale of my house. She was friendly, knowledgeable about the area, well prepared and very professional.
Agent replied
Hi Nathalie, Leah really enjoyed discussing the sale of your house with you as well! Thank you very much for writing this great review. Best wishes from the Douglas&Gordon team in Clapham
5/5
GoogleGreat service! Henry Wood was always quick to respond to queries and very helpful.
5/5
GoogleFantastic from start to finish. Charlie carefully explained every step of the process to help us secure a brilliant rental property. First class service!
Agent replied
Hi Oliver, a big thank you for writing this review. We are delighted to hear you had a fantastic experience working with Charlie, and that you found a brilliant rental. Best wishes from the Douglas & Gordon team in Clapham
5/5
GoogleSam at Douglas and Gordon provided an outstanding service! Always quick, responsive and efficient. He made my move an easy and smooth process.
Agent replied
Hi Danilo, a big thank you for your recommendation, we really appreciate it. Glad to hear you had an excellent experience working with Sam. Best wishes from the Douglas & Gordon team in Clapham
5/5
GoogleVery professional and helpful agents. Sam Toufique responded to our queries in the evenings and over the weekend. The whole process was very smooth and seamless.
Agent replied
Dear Ellie, thank you so much for your recommendation! We are so glad we could make the process seamless! Best wishes from everyone at Douglas & Gordon
5/5
GoogleProfessional, knowledgable and efficient service from Charlotte and her team. Happy to recommend.
5/5
GoogleI'm being assisted by Leah for my property search and her enthusiasm, honesty, and knowledge are invaluable to helping me out. Highly recommended.
Agent replied
Hello Steve, thanks for taking the time to write this review! We're happy to hear that Leah was efficient & able to share her local knowledge with you. Best wishes from the Douglas & Gordon team in Clapham
5/5
GoogleRory at D and G has been extremely knowledgable, helpful and patient with us . Thank you .
Agent replied
Hi Rachel, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Rory. Best wishes from the Douglas & Gordon team in Clapham
5/5
GoogleEven during a pandemic lockdown, the team at D&G Abbeville (namely Charlie and Charlotte) were so supportive and responsive. They managed to show me a property via video, put forward our offer and sort out our paperwork in a total of about four days! The best estate agents in the Clapham South area, no question! Thank you!PositiveResponsiveness, Professionalism
5/5
GoogleStellar service from D&G; from Leah in particular. Very communicative and pro-active even at weekends and during a tricky pandemic. Would recommend without hesitation.
Agent replied
Dear Charlie, thank you very much for your wonderful recommendation of Leah & the team! Best wishes from everyone at Douglas and Gordon
5/5
GoogleGeorgia, Leah and Rory are the best team around. Forget the other agencies-you won’t regret it. Ben AdamsPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Hi Ben, thanks for writing this great review, it's made our Friday! Best wishes from the Douglas & Gordon team in Clapham
5/5
GoogleDouglas and Gordon were excellent in their service and very helpful with identifying the perfect apartment. They have very attentive and caring estate agents and are always responsive.
Agent replied
Dear Jon, how very kind of you to say so. Thanks from all of us at D&G
5/5
GoogleGreat service, rented my place out to a lovely tenant before it even had chance to hit the website. Very happy!
Agent replied
Hi Mat, we're so pleased we could secure a tenant for you so quickly. Best wishes from the Douglas&Gordon team in Clapham
1/5
GoogleConstantly had problems with them on paying the rent. Direct debits set up every month, which they could see on their system, yet frequently got letters and emails saying we hadn't paid rent. Tenancy extension fees an absolute ripoff as well for what is very light work on their part. Wouldn't go with them again.
5/5
GoogleI had a great experience with Gemma. She went above and beyond to help me and answer all of the questions I had. Thank you!
Agent replied
Dear Victoria, wonderful to read! Many thanks for taking the time to acknowledge Gemma - it is much appreciated. Best wishes from all of us at D&G
5/5
GoogleWe had a great experience working with Douglas and Gordon to find our new home. Stephanie showed us some beautiful properties that were a great fit for our search criteria, and Charlotte worked closely with us to finalise our paperwork. They were responsive and considerate throughout the process; we will definitely work with them in the future!
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Questions about Douglas and Gordon London
How many reviews does Douglas and Gordon London have?
Douglas and Gordon's London office has 465 reviews across 1 platform: 465 on Google.
What is Douglas and Gordon London's rating?
Douglas and Gordon London is rated 4.9 out of 5 across all 465 reviews, and 4.9 out of 5 on Google from 465 reviews.
Has Douglas and Gordon won any awards?
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
Where is Douglas and Gordon's London office?
Douglas and Gordon London, 30 Abbeville Road, Clapham, London, SW4 9NG.
