Trusted Agent profile · London
★★★★★
349 reviews across 1 platform
106 Wilton Road, London, SW1V 1DZ
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 106 Wilton Road, is rated 4.9 out of 5 across 349 reviews on 1 platform, including 349 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHermimi is exceptional, super helpful, is willing to go the extra mile, has no qualms about doing 2nd or 3rd viewings where necessary, and is really congenial & erudite about the whole buying process and decion-making! Great experience all around, and top score for agent Hermimi! Thnx a mint! xo¬A
Dear Angelina, we are so pleased to hear this! Thank you very much for taking the time to write this fantastic review. Best wishes from everyone at D&G
5/5
GoogleMelissa D'Angelo has been really helpful in organising property visits so far and providing me with lots of useful information relating to the purchase of a new property within the areas I've been considering. I highly recommend her approach and professionalism.
Hi Des, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Melissa. Best wishes from the Douglas & Gordon team in Pimlico & Westminster
5/5
GoogleI have moved 4 times since I moved to London and in that time I have not dealt with a better lettings negotiator than Louise. She was polite, honest and knowledgeable. Her hard work helped us to secure the flat we wanted at a great price. Thanks Louise!
Dear Tom, we are thrilled to hear this! Best wishes from everyone at D&G
5/5
GoogleI have moved 4 times since I moved to London and in that time I have not dealt with a better lettings negotiator than Louise. She was polite, honest and knowledgeable. Her hard work helped us to secure the flat we wanted at a great price. Thanks Louise!
Dear Tom, we are thrilled to hear this! Best wishes from everyone at D&G
5/5
GoogleGrace was definitely the best estate agent we worked with when looking for a property to rent. Very helpful and informative, open and honest, gave regular updates, and was really flexible with arranging viewings and second viewings. Thank you Grace!
Hi Tamsin, big thank you for writing this lovely review for Grace. We're thrilled to hear you've had a great experience when looking for properties. Best wishes from the Douglas&Gordon team in Pimlico & Westminster
5/5
GoogleEleanor was very responsive, proactive, swift, and helpful in assisting us. Out of the 10 places and agents we used, she was the most professional. We very much appreciated her prompt responses and the fact that she was very knowledgeable!
Hi Joel, thanks so much for leaving this review. We are so happy to hear you were impressed by the professional service you received from Eleanor! Best wishes from the Douglas & Gordon team in Pimlico & Westminster
5/5
GoogleDouglas & Gordon have been brilliant in helping me find a flat to move to - very professional but also lovely to deal with! There were one or two minor problems which they dealt with immediately with no fuss- I would recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Dear Maggie, thank you for taking the time to write this lovely review, and we really appreciate your recommendation! Best wishes from everyone at D&G
5/5
GoogleOrla is brilliant and everything was super efficient with Douglas & Gordon. We called her in the morning, she arranged the viewing for the afternoon, we made an offer and the next day we signed the contract. She helped with all the paperwork and explained everything when we had questions.
Dear Lilla, that is great to hear! We also think Orla is brilliant! Best wishes from everyone at D&G
5/5
GoogleFantastic Service with Friendly and Professional Staff! Thanks to the amazing work of Louise Budgen and the D&G team, I was able to find my perfect property quickly and with minimal difficulty. On the same day of contacting D&G, they found me three ideal properties and we organised viewings for the next few days. Within that week, we chose a property and secured it. Since moving in, Louise has been really helpful with sorting out any maintenance issues and ensuring a smooth and stress free transition. I can’t thank Louise and the D&G team enough and I 100% recommend Douglas & Gordon to anyone looking to rent or buy within the London area! Tom.
5/5
GoogleBig Thank you to Alfi👌👌 He’s a great guy and very good at what he does. He’s a very patient young gentleman. He was very well spoken, prompt and clever. He has great prospects for a bright future. Keep up your good work. :) …
Hi Rajashekar, thank you for writing this review. We're so pleased to hear you've had a great experience with Alfie. Best wishes from the team in Pimlico & Westminster
5/5
Google“Orla Lynch - the Irish Jesus” Jesus wasn’t Irish, and possibly wasn’t real - but Orla is both of those things and she found me a property - a real winner! She helped me find my dream property in Chelsea, with high ceilings, sash windows and enough space to accommodate a large telescope to facilitate my hobby of watching Instagram models in the park - all from the comfort of my own home! Orla was kind, helpful and amazing throughout. A+++ NB: If you are viewing a property with a glass door, probably best that you enter first and let Orla follow.
5/5
GoogleBig Thank you to Alfi👌👌 He’s a great guy and very good at what he does. He’s a very patient young gentleman. He was very well spoken, prompt and clever. He has great prospects for a bright future. Keep up your good work. :)
Hi Rajashekar, thank you for writing this review. We're so pleased to hear you've had a great experience with Alfie. Best wishes from the team in Pimlico & Westminster
5/5
GoogleIt was a long haul due to vagaries in the property market and COVID-19 including three last minute pull-outs. But Hayley was wonderfully supportive - as were her team - and has now secured a sale at more than I had previously been offered. Many thanks.
Dear Stephen, we are delighted to hear this! Best wishes from everyone at D&G
5/5
GoogleOrla Lynch is an Angel came from the paradise to help me. She literally found me the perfect flat. She helped me for the negotiation, giving me a great price and more than that she sorted the admin around the contract. Everything in just a couple of days. She is literally the best agent I've ever met in London. She understands your needs and find the best solution for you. They should build her a statue in Victoria Station. Strongly recommended!
5/5
GoogleThe team at D&G Pimlico were helpful, efficient and pleasant to work with as I searched for a London flat to rent from outside the country. They made the international transition easy and smooth, and I would definitely work with them again if I needed to move home.
Dear Tess, we're delighted to have been able to help. And thank you for the kind words. Best wishes from everyone at D&G
5/5
GoogleChris, Christina and crew did an excellent job of selling my flat. The market has been difficult and currently it appears supply exceeds demand. But they never stopped, gave up or became discouraged. With a great reputation as a firm, with great people working there and with a loyal client base they are the team I chose. Good choice. Ironically, the day after the sale completed a competitor agent called me, maybe from his Mini, and asked how the sale was going! Timing is key. Well done D&G
5/5
GoogleI worked with Melissa D'Angelo at Douglas & Gordon and have been very impressed with her professionalism. She is reliable, responsive and knowledgeable - I would recommend her to anyone with interest in property in the area!
Hi C Richard, a big thank you for taking the time to leave this 5-star review, as well as your recommendation. Best wishes from the Douglas & Gordon team in London
5/5
GoogleExcellent support from Hui Wu. Very efficient and well informed. Hui sourced and presented a wide list of properties matching our brief. She delivered accurate additional information we requested promptly. Her professionalism and focus were very impressive. Thank you Hui. Alison Boulton
Dear Alison, that's fantastic to hear! We really appreciate your recommendation of Hui. Best wishes from everyone at Douglas&Gordon
5/5
GoogleSuperb service from the Douglas and Gordon Pimlico, they were so helpful through my whole rental process! Ready to enjoy the end of the summer in my new flat! Thank Tessa who always picked up the phone and handled all my last minute questions!!
Dear Robyn, thank you very much for taking the time to write this excellent review! Best wishes from everyone at D&G
5/5
GoogleSuperb service from the Douglas and Gordon Pimlico, they were so helpful through my whole rental process! Ready to enjoy the end of the summer in my new flat! Thank Tessa who always picked up the phone and handled all my last minute questions!!
Dear Robyn, thank you very much for taking the time to write this excellent review! Best wishes from everyone at D&G
5/5
GoogleRyan was great, very pleasant, professional, proactive & knowledgeable about (not just) the properties but about my requirements too. Highly recommend D&G but specifically Ryan, he’s a great asset to the Pimlico team, good luck
Dear Ofelia, thank you for taking the time to write this great review of Ryan - we truly appreciate it! Best wishes from everyone at Douglas & Gordon in Pimlico
5/5
GoogleAmazing and incredibly helpful- in particular Ali Khadir from the Pimlico office. Highly knowledgeable and emotionally intelligent. Ali has become a friend as well and my go to person for properties in london. Thank you for all your help and look forward to staying in touch!
Dear Rayhan, that is very kind of you to write this. On behalf of Ali, thank you so much and best wishes from everyone at D&G
5/5
GoogleD&G Pimlico are an outstanding agency. We dealt with Orla Lynch for the process of finding a new rental property. She was very professional and kept us informed the whole process. Even after we moved in and had been handed over to the property manager she followed up with us to ensure everything was going well with the new flat. A service you rarely find in London! We look forward to our ongoing tenancy managed by D&G.
5/5
GoogleLouise has been fantastic on the professional and personal side! She helped me from the start of my search for a flat to the very end. She was always available for advice and help and I would be definitely recommending her to my friends.
Dear Ajinor, that is excellent to read! Many thanks and best wishes from all of us at D&G
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Douglas and Gordon's London office has 349 reviews across 1 platform: 349 on Google.
Douglas and Gordon London is rated 4.9 out of 5 across all 349 reviews, and 4.9 out of 5 on Google from 349 reviews.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Gold.
Douglas and Gordon London, 106 Wilton Road, London, SW1V 1DZ.
