Douglas Allen London reviews

Dear TonyThank you for taking the time to provide us with your feedback. Please be assured that we take any concerns raised seriously and are sorry if you were unhappy with the service that you received.As we have been unable to find any record relating to you since 2017, we would encourage you to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk to discuss your feedback in more detail. Thank you. Kind regardsDouglas Allen

Dear Ms Mary,Many thanks for your 5 Star review of Douglas Allen. Being recognised as "helpful, understanding and professional" is exactly what we set out to achieve and it's great to independently hear that from one of our valued customers.Regards,Jon Holden - Managing Director, Douglas Allen

Dear Mr Baker,Great to hear you were happy with our team, thank you very much for your review.Regards,Jon Holden - Managing Director, Douglas Allen

Dear Mr & Mrs Khan,I am pleased to hear that your initial thoughts of Douglas Allen have been positive, please feel free to post a review again further into the process, all feedback is valued as something we can learn from.Regards,Jon Holden, Managing Director, Douglas Allen

Dear David,Your review is very much appreciated, we always look to offer the service levels above and ensure that our lettings team offer the best possible advice and a professional service throughout.Kind regardsPaul Ingleton - Associate Operations Director

Dear Mr Hoolas,I am glad you are finding the 'My Account' feature on our website so useful in keeping you updated on every aspect of your sale through Douglas Allen 24/7.I wish you a continued smooth move.Regards,Jon Holden - Managing Director, Douglas Allen

Dear Mr Cornford,Thank you very much for your endorsement, I am glad we have been able to help you so much.Regards,Jon Holden - Managing Director, Douglas Allen

Dear Dr Rehman,I am pleased to hear things are going well so far, please feel free to post another review when your transaction is completed. If there's anything we can do to help please let us know.RegardsJon Holden - Managing Director, Douglas Allen

Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen

Dear Ms Wong,Thank you very much for your 5 Star review, I am very glad we were able to help with your home move.Kind regards,Jon Holden - Managing Director

Thank you for leaving us your feedback! Best wishes,Douglas Allen

Dear Mr Lavender,Thank you for your 5 Star review regarding selling your 1st home through Douglas Allen, we really appreciate your custom.Kind regards,Jon Holden - Managing Director

Ben, As you say Excellent service and good communication is the back bone of our business, we are there to help our clients whenever needed. All the best for the futureKind regardsPaul IngletonAssociate Operation Director

Dear Zahra,Thank you very much for your 5 Star review and for choosing Douglas Allen.RegardsJon Holden - Managing Director, Douglas Allen

Thank you for leaving us your feedback! Best wishes,Cubitt & West

Dear Christine Thank you for your feedback and we are very sorry that you feel this way. We have been unable to locate your details from your first name alone and would therefore ask you to contact our Customer Relations department on 01702 540802 so that we may discuss your experience in more detail and see if there is anything else that we can do to help you. Thank you in advance for your time. Kind regardsDouglas Allen

Dear Mr Moorman, thank you for the kind feedback about Paris and the excellent job she did for you. I am sorry to hear that you would of preferred a more bespoke lease, although with the many legal requirements that are involved in Lettings it is sometimes very difficult to change theses without potentially causing issues for the future. We are very compliant as a company and we want to ensure that all parties both Owner and tenant are protected fully. I wish you the best and appreciate your feedback.Kind regardsPaul IngletonAssociate Operation Director

We are so pleased to read your wonderful feedback regarding your property purchase. It's truly rewarding to know that Nisha and our team's professionalism, responsiveness, and dedication made such a positive impact on your experience. We always strive to ensure a smooth and stress-free process for our clients, and your kind words affirm our efforts. Thank you for your high recommendation; it means a great deal to us.