5/5
TrustpilotExcellent service
Excellent service, second to none.
Agent replied · 19 June 2024
Dear Mohammed,Thank you very much for your 5 Star review.Kind regards,Jon Holden - Managing Director
Trusted Agent profile · London
Douglas Allen London reviews
★★★★★
1,969 reviews across 3 platforms
1 Central Parade, Hoe Street, Walthamstow, London, E17 4RT
Douglas Allen's office in London, at 1 Central Parade, is rated 4.7 out of 5 across 1,969 reviews on three platforms, including 216 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Douglas Allen, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent and professional company
Couldn't of asked for a better service
Agent replied · 19 June 2024
Dear Ms Stone,Thank you very much for your 5 Star review, helping you with your move has been our pleasure.Regards,Jon Holden - Managing Director, Douglas Allen
1/5
Trustpilot⭐☆☆☆☆ (1 Star)
1/5
GoogleWaste of time really’ taking ages to log my details in for valuation purposes n not the very best over the phone either’ so not worth the chance. Certainly better options available out there !
4/5
TrustpilotWould you recommend Douglas Allen?
Yes, Staff was polite and helpful
Agent replied · 19 June 2024
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
5/5
GoogleAnita kaur is very helpful and friendly I recommend her .
1/5
TrustpilotHad a horrible customer service…
Had a horrible customer service experience with one of their agents, Ehsan Syed. Absolutely appalling and unprofessional comments made when conducting a viewing.
3/5
TrustpilotSell my mums house and you'll get a better review!
As per title see above
Agent replied · 19 June 2024
Dear Mrs EdwardsThank you kindly for your review. We are pleased to see that an acceptable offer is proceeding and share your wish to sell your mum's house as quickly as possible.We hope that the conveyancing stage of the sale will proceed smoothly and if there is anything further we can do to help, please contact the branch or our Client Liaison team on 01702 540802 who will be happy to assist you in any way possible.
5/5
Trustpilotexcwellent
excellent service all round
Agent replied · 19 June 2024
Dear Mrs Griffiths,Thank you very much for your comments.Kind regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotAll very helpful sorted everything out…
All very helpful sorted everything out for me I didn’t need to do anything worth the money
4/5
TrustpilotWhen viewing efficient, helpful and not pushy
helpful with viewings
Agent replied · 19 June 2024
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
5/5
GoogleHe was very helpful and we recommend
5/5
GoogleShe was very helpful and I recommend
2/5
TrustpilotThe property looked at was not…
The property looked at was not appropriate for our needs
5/5
GoogleThe team at Douglas Allen are always professional and pleasant to deal with!
5/5
TrustpilotVery impressed with the service…
Very impressed with the service communication reliabilityThe experience and the knowledge I felt extremely comfortable
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Good Morning, Thank you for taking the time to leave a review, it's greatly appreciated! Thanks again, Douglas Allen
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
TrustpilotNice service
Rating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Douglas Allen London
How many reviews does Douglas Allen London have?
Douglas Allen's London office has 1,969 reviews across three platforms: 216 on Google, 2 on Yell (across the whole business), 1,751 on Trustpilot (across the whole business).
What is Douglas Allen London's rating?
Douglas Allen London is rated 4.7 out of 5 across all 1,969 reviews, and 4.9 out of 5 on Google from 216 reviews.
Has Douglas Allen won any awards?
Yes. In The Trusted Agent 2026 awards: Douglas Allen, London won Trusted Agent.
Where is Douglas Allen's London office?
Douglas Allen London, 1 Central Parade, Hoe Street, Walthamstow, London, E17 4RT.
