Trusted Agent profile · London
★★★★★
294 reviews across 2 platforms
148 Lower Clapton Road, London, E5 0QJ
Dimension Estates's office in London, at 148 Lower Clapton Road, is rated 4.1 out of 5 across 294 reviews on two platforms, including 290 Google reviews rated 4.1.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My name is Mrs Malik and we rented the property by Rasheed, he is really good and helping Much appreciated Very good serviRead the review from sellers
Adam at Dimension Estates was a pleasure to work with, he knows the local community and area really well. If we needed to move again, or market our property we ...Read the review from buyers
Sarah, Jay & Mohammed were very helpful & professional as agents. They offered an introduction only service & we found their terms to be quite fair. They did ...Read the review from landlords
Dimension estate offers efficiency and great service when you are looking for a flat in East London. Last year we were stressed and frustrated about not finding ...Read the review from tenants
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHad a great experience dealing with Dimension estates. We dealt with Rokeah who was incredibly friendly and helpful from start to finish. Any queries we had were responded to and dealt with quickly. We are so happy with our new home. Thanks for the easy experience!
5/5
GoogleJay at Dimension Estates has been fantastic. Jay has assisted and supported through the whole process. Jay and his colleagues are extremely professional and passionate which differs from other estate agents I have come across. Highly recommend using Dimension Estates to anyone renting, buying or selling. Huge thanks to Jay and everyone at Dimension Estates!
5/5
GoogleI had a great experience looking for a place Thuy was very helpful had great customer service and I really appreciate her help. She understood everything I was in need with and I would definitely recommend to friends thank you and if I need a place in the future il definitely be backPositiveResponsiveness, Professionalism
5/5
GoogleJay was very helpful and friendly from the first momentI got in contact with him, he guided us all the way, keeping us update during the process. Definitely I recommend his service.PositiveProfessionalism, Value
Thank You Natalia, we are always pleased to hear feedback from our clients. Best of luck.
5/5
GoogleDimension were amazing. Thank you to Rashid and Dillon for making this a seamless and fuss free process! Would highly recommend them.
5/5
GoogleRokeah Parvin and Jay were very professional and helpful from start to finish. Excellent service and friendly, would highly recommend.
5/5
GoogleJay at Dimension Estates has been fantastic. Jay has assisted and supported through the whole process. Jay and his colleagues are extremely professional and passionate which differs from other estate agents I have come across. Highly recommend using Dimension Estates to anyone renting, buying or selling. Huge thanks to Jay and everyone at Dimension Estates!
1/5
GoogleTerrible estate agent. Happy to blatantly lie, and say anything or do anything for an extra tenner. Also hilarious are how all the reviews here are either 1 star reviews or they are over the top 5 star reviews that name check the staff for their "work ethic" and "communication skills" (things people buying and selling a house do not say). Also a quick check on Companies House looks like Dimension Estates is in a ton of debt and almost bankrupt! Worth checking before you choose these rogues to help sell your house.
Thank you for taking time out to write a review. As you have chosen to remain anonymous, and havent spoken about an actual experience you have had, we would be greatful if you can email us at contact@dimensionestates.co.uk with your concern, Alternatively if you are a disgruntled competitor, we wish you the best of luck.
1/5
GoogleJustify every lack of service with "we are not managing the property, just doing the viewings sorry..." promised things that were never done on the house such as a change of carpet and fixing the front window during the viewings, we found the house in a horrible state when we moved in, they did seem to bother and just took some pictures, leaving us to fix and clean everything because their "not managing the property" of course. They could not even explain the landlords whose language they spoke (he could not comunicate with us due to this) to secure our deposit on a government scheme be let me guess "it is not their job...." but they still charged us agency fee, the same I was paying when my property was managed by an agency. I really don't see the point of using their service.
Good Afternoon Marie I am sorry to hear of your disappointment, however we have no authority over the property and have not managed the property throughout your duration for the last year. We have merely acted as introducing agents and any concerns at the commencement of the contract 13 months ago when you moved in should have been flagged up with us, we would have been happy to assist. If you still have concerns or would like clarity on any other matter I would be more than happy to assist. You may email me directly or may call our office, I will do my level best to resolve anything within our controll. Kind Regards Dillon D Uddin
5/5
GoogleMany thanks to Roheah and Dillon for helping me secure a new rented flat. All my requests have been handled professionally and efficiently.PositiveResponsiveness, Professionalism
Many thanks Bowen, it has been a pleasure.
5/5
GoogleDillon, Rokeah and the team at DE have been very helpful in getting us into our new rented House share. They are a responsive team and quick to act when things go wrong. Rented to us at an affordable rate and have been pleasant to speak with over the phone and in person. Thanks, GraemePositiveProfessionalism, Value
5/5
GoogleRashid has been very helpful throughout my application process. Highly appreciated his assistance.
5/5
GoogleI have to say Mohammed and Rashid were excellent with the service they provided me. Both were incredibly responsive and helpful as a first time renter; from my first enquiry, all the way up to signing for the flat. Very easy and smooth process, would recommend to anyone. Especially Mohammed who was extremely friendly and efficient.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJay has been so instrumental in securing us a place to live. He goes above and above for his clients and is highly efficient and dependable. Having Jay as our estate agent has been a pleasure, and I recommend him to anyone!
5/5
GoogleI have had a great experience with the team at Dimension, Rashid and Jay have been very informative and helpful during the process. They have been responsive and proactive which has helped us massively get through everything with ease and calm.
5/5
GoogleAmazing experience with Dimension Estate Ltd! As a tenant, I've been thoroughly impressed by their professionalism, prompt communication, and proactive approach to property management. The team is dedicated, responsive, and goes above and beyond to ensure tenant satisfaction especially my agent Rashid and their manager Dillan. From seamless move-in to efficient issue resolution, they've set a benchmark in customer service. Highly recommend Dimension Estate Ltd for their commitment to excellence in the real estate industry!
5/5
GoogleDimension Estates have been amazing dealing with my flat hunt and the tenancy application process. They were available to help me at all times, always very kindly and professionally. I would totally reccommend! Shout out to Jay for helping me during the whole process.PositiveResponsiveness, Professionalism
5/5
GoogleJay and the team at Dimension Estates have been so efficient and helpful in helping my partner and I with renting a new flat. The whole process has been smooth, very quick and easy. All the staff have been friendly and helpful, and I would definitely recommend using Dimension Estates if you're looking to rent around East London.
1/5
GoogleHave tried calling and emailing multiple times and no one has replied
5/5
GoogleI just moved in into a property managed by Dimension Estate. Jay has been fantastic, very friendly and professional. He made the move in process super easy and he’s always available and responsive. I’m so glad my property is managed by Dimension Estate as I feel safe and supported! Highly recommended!
5/5
GoogleExtremely satisfied with the experience of moving into the new house with my family. This would not have been possible without the excellent customer service of Rashid and his team. The property management aspect of this agency ranks upon the best I have experienced; any issues reported are quickly investigated and repaired. Would definitely recommend.
5/5
GoogleMany thanks to Rashid for efficiently helping my partner and I secure a property with very little hassle and being genuine with us throughout. We couldn’t have asked for a better experience.
5/5
GoogleMy partner and I found our perfect flat with Dimension Estates. We had been looking at many apartments for three months with a variety of estate agents and found our home through the team at Dimension Estates. Thank you so much to Jay and the team!
1/5
GoogleBeen with this agent for many years! At first the manager was really friendly but as soon as my property went into his hands the rent was late every month! They are unprofessional and I would recommend this agent to anyone. Been waiting …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dimension Estates's London office has 294 reviews across two platforms: 290 on Google, 4 on View Agents.
Dimension Estates London is rated 4.1 out of 5 across all 294 reviews, and 4.1 out of 5 on Google from 290 reviews.
Dimension Estates London, 148 Lower Clapton Road, London, E5 0QJ.
