5/5
Best estate agent experience in London by far. Insanely hardworking and super honest. Special thanks to Rokeah who is hands down the best in the biz. Really recommend this agency.
Trusted Agent profile · London
★★★★★
294 reviews across 2 platforms
148 Lower Clapton Road, London, E5 0QJ
Dimension Estates's office in London, at 148 Lower Clapton Road, is rated 4.1 out of 5 across 294 reviews on two platforms, including 290 Google reviews rated 4.1.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My name is Mrs Malik and we rented the property by Rasheed, he is really good and helping Much appreciated Very good serviRead the review from sellers
Adam at Dimension Estates was a pleasure to work with, he knows the local community and area really well. If we needed to move again, or market our property we ...Read the review from buyers
Sarah, Jay & Mohammed were very helpful & professional as agents. They offered an introduction only service & we found their terms to be quite fair. They did ...Read the review from landlords
Dimension estate offers efficiency and great service when you are looking for a flat in East London. Last year we were stressed and frustrated about not finding ...Read the review from tenants
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Best estate agent experience in London by far. Insanely hardworking and super honest. Special thanks to Rokeah who is hands down the best in the biz. Really recommend this agency.
5/5
Rokeah was incredibly responsive, helpful and pleasant through all interactions!!
1/5
do not use! Unreliable, lack of communication and no accountability for their mistake in messing up our lease !!!
Hi Talia, We’re genuinely sorry for the stress and uncertainty this situation caused and appreciate you taking the time to share your experience. We fully understand how upsetting it is when moving plans are disrupted, particularly after notice has been given on an existing property. Unfortunately, the delay arose because the existing tenant was unable to vacate the property as planned due to unforeseen circumstances relating to their onward move. As soon as this became clear, we attempted to explore possible alternatives, but ultimately the availability of the property was outside of our control. We regret that communication during this period did not meet the standard we aim to provide, and we acknowledge that the situation was understandably frustrating. This was never our intention, and we apologise for the distress this caused. We are truly sorry that this tenancy could not proceed and for the impact this had on your plans. We wish you the very best moving forward and hope you are now settled in suitable accommodation., Dimensions Estates
5/5
Super helpful and quick to respond! Thanks Rashid!
5/5
Jay was a fantastic help in the search for a flat for myself and my boyfriend. From the start, he was friendly and accommodating - I called Dimension Estates one morning to enquire about a flat for rent that we had seen on their website and Jay worked around our schedule and arranged for us to view the property that same afternoon. Jay made the whole letting procedure incredible easy and smooth and he kept us well informed every step of the way. I would highly recommend Jay and Dimensions Estates.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I recently found my new flat with dimensions estates . I worked with Jay Alom who was always professional as well as helpful. He made sure both my self and the landlord was in agreement to all terms. He understood that my situation was unique and worked with me to find me a suitable place. I found him to be very polite and understanding. Jay was always in touch with me and very responsive when needed. He was both professional and helpful , which made moving houses much easier for me. I would definitely recommend Jay Alom.
1/5
Worst agency I have dealt with. Rashid specially is really unprofessional. We went to view a flat, at the viewing we asked if the place was pet friendly and he said “most probably because the owner had dogs before” (if he wasn’t sure he supposed to say “I’m not sure let me check with the landlord and I’ll get back to you”); we sent the deposit to remove the flat from the market and when we asked again to make sure that it was pet friendly he said that the place is STRICTLY NO pet friendly and that we’ve lost the deposit and that the flat is back on market. We sent quite few emails but after 2 weeks no one replied. We also contacted the manager Dillon which, still, did not reply. We obviously reported them to the agency to the Ombudsman.
Hello Serena, we are sorry to hear of your experience, the matter is being looked into. Note we do ask very clearly if you have any pets during the initial process which you responded NO, Ultimately it is-the landlords decision and we are sorry this has not worked out on this occasion. You holding deposit has been refunded and we wish you the best of luck in your search.
5/5
I just sold my flat through Dimension Estates working with Dillon and could not have been more impressed with the service I received. Right from the off Dillon was a positive force in our sale and our eventual selling price was far in excess of my expectations and the numbers quoted to me other local agents at the start of the process. This was all backed up by honesty, integrity and a great working relationship that I built up with him. As with most transactions there were a few delays along the way but Dillon did everything he could to keep the transaction moving, including fielding countless calls from myself. He is a patient man! Dillon is a credit to the trade and to Dimension Estates. I would recommend them to anyone in a a heartbeat. Thank you Dillon!
5/5
The people her really put into heart their motto. They certainly exceeded my expectations. Rashid was our agent and he really made us feel secure. He was swift to respond and understand our concerns as tenants. Dylan was very understanding and accomodating. Although we ended up letting go of a property under unforseen circumstances, he really took time to hear us out and actually help us with our concerns. If I only had the choice, I would definitely want them to be our agent. Thank you guys for your hospitality.
4/5
The service I received was very efficient. Jay Alom arranged the viewing on the day I called and it was Friday afternoon. The accommodation turned out to have even more appealing features than I expected. Everything was clear from the very outset, no small print surprises. Jay was very professional and friendly. All formalities were completed by 3pm on Tuesday after the weekend- during which Jay also did some work- and not all agencies are this eager to go an extra mile for you. I must say I felt treated seriously as a customer also due to Jay’s responsiveness, which positively surprised me: my queries were dealt with promptly- and I had many questions regarding the property as well as contract. He was very responsive via email and phone. It was always easy to reach him. Drum roll please...I received the keys to the property a week after my call, and that’s only because Jay allowed some extra time for technicalities. He also spared me the bs talk that agents usually do so thank you Jay for being professional.
5/5
Definitely recommend dimension estates! They helped us find the perfect place on such short notice and were really accommodating and helpful. Very professional and did everything to make sure it all went well and we were happy. Thank you to Dillon, Rashid and Mohammed!PositiveResponsiveness, Quality, Professionalism
Hello Cody, thank you for your review, we are extremely pleased to have played a part in you finding your perfect home. Best of luck in your new home.
5/5
The people her really put into heart their motto. They certainly exceeded my expectations. Rashid was our agent and he really made us feel secure. He was swift to respond and understand our concerns as tenants. Dylan was very understanding and accomodating. Although we ended up letting go of a property under unforseen circumstances, he really took time to hear us out and actually help us with our concerns. If I only had the choice, I would definitely want them to be our agent. Thank you guys for your hospitality.
5/5
We used Dimensions Estate during the purchase of our first ever property in Hoxton E2, May 2013. We cannot thank Adam Hussain enough for the professional yet friendly approach, constant support, advice and going that extra mile during the entire process. As first time buyers we had a lot of question but Adam was always only a phone call away and happy to help and explain things - even in a way we could understand. We would defiantly use Dimension Estates again in the future and highly recommend them to anyone
5/5
I just wanted to say thank you to Adam! a true gent and someone that actually cares and knows his business. I had a torrid time with a cooperate agent that nearly ruined my own purchase. Small world a friend pointed me out to Adam in a local pub who she bought through and over a quick informal chat and a drink I got my senses back as selling had become so stressful. it only took Adam four weeks to get me out of the crafty contract that I was stuck in and within that time frame he had also found me a buyer. I have two word to describe him...realist and candor! very content to say he is transparent and very fair in his code of conduct. Has re instated my faith that there are good agents that practice what they preach.
5/5
I rented a flat in Hoxton E2 from Dec 2012 - June 2013. Business with them was quick and well organised. I had a few issues and questions with the flat, and their team specifically came around in an hour's time to answer all my questions and solve my issues, i was extremely impressed with their dedication to customers. No problems were left unsolved during my stay and it was one of my smoothest flat rents in my 4 years living in London! Also special thanks to Dillon for the attention to detail and being able to answer any questions regarding flat even after working hours.
5/5
Fantastic agent, we can't praise them highly enough. We bought and sold with Dimension Estates this year. Dillon and Adam were incredible. We were expecting our first baby a few days after completion and nothing was too much trouble. They made what could have been a very stressful time incredibly smooth. Going as far as arranging for clearing the new house, cleaning carpets and servicing the boiler all before we moved in and even helping pack our last car load!
5/5
I'm a true believer that people represents the company. Thanks Mohammed, for making the process so easy. For being professional, knowledgeable, accessible and helpful. After looking for a year and going through many agencies and agents, you are in the top 3! Cheers!PositiveResponsiveness, Professionalism
Thank you Paola for your feedback and review, it has been an absolute pleasure working with you in your search for your new home. We wish you the best of luck with your tenancy.
5/5
Rashid Choudhury is an excellent agent and helped us with our move in a professional, and courteous manner. We had negotiations with the landlord regarding rent and work needed on the property and this was handled excellently. We are also musicians and were therefore looking for very specific properties (ones we could be loud in!!) and again Rashid helped enormously. Would have no problem recommending him and the agency in general to others. Many thanks again Rashid Matthew and Ayman
5/5
Very professional & reasonable terms for landlords
Sarah, Jay & Mohammed were very helpful & professional as agents. They offered an introduction only service & we found their terms to be quite fair. They did all the checks & the paperwork, which was a great help. Even though most viewings were done after work & late in the day, Sarah was very patient with the potential tenants & showed our flat efficiently & explained the terms well. They selected the right people for our flat. We were pleased with their service.
5/5
I would like to mention that I have a negative attitude towards estate agents especially some cooperate ones that I have used in the past. I was recommended by a good friend to Adam at Dimension Estates who has been amazing with his integrity, professionalism and knows his homework, also very transparent! Not only did i sell smoothly using Adam but upon me buying another, the property was let within a week of completion by Dimension Estates. Initially I was very weary but upon meeting him I felt that aura of a confident chap and felt at ease with no pressure to sign any documentation in comparison to the two high street agents that also turned up for the appraisal for my flat in E8. I would recommend Dimension Estates for sales and lettings especially Adam who truly deserves the credit! Glad I got recommended, glad I gave him the opportunity and would be glad to recommend him to everyone!!
5/5
I have been on the lookout for a 1 bed flat in Hackney. After several visits with other agencies, I finally managed to find THE HOUSE. Rashid was very professional, helpful, informative and very responsive. I highly recommend using Dimension States if you are on the lookout of accomodation. Thanks to everyone in the team for making it happen!PositiveResponsiveness, Quality, Professionalism
5/5
Rokeah was incredibly helpful in arranging our viewing for our house two years ago, and was really great in supporting us with a successful renting process. She has been useful yet again when we would like to rent a different property, and I would recommend her as an estate agent.
5/5
Rashid was really friendly and helpful! We are first time renters and the whole process was handled well. Quick fixes for anything wrong in the flat as well.
5/5
Really Satisfied. Mr. Rashid was really helpful. He guided us through out the whole process. Thank you so much and we highly appreciate all your supports. Enfield
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dimension Estates's London office has 294 reviews across two platforms: 290 on Google, 4 on View Agents.
Dimension Estates London is rated 4.1 out of 5 across all 294 reviews, and 4.1 out of 5 on Google from 290 reviews.
Dimension Estates London, 148 Lower Clapton Road, London, E5 0QJ.