Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSpeedy response
During my tenancy Dexters have responsive and usually very sympathetic to issues with the property I was renting. My agent, Petros, was always very speedy and helpful.
Alessandro · 9 October 2023
Agent replied · 28 October 2023
Dear Alessandro, Thank you for taking the time to leave a wonderful 5 star review. Petros will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotIgnorant, unprofessional and patronising
This agency are totally unprofessional. They hold landlords in contempt and regard the whole process as a number crunching exercise. Mystery how they have grown so big. Just monstruous.
James · 16 August 2023
Agent replied · 28 October 2023
Dear James , I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you and have your address removed. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe used Christopher Charles to find a flat in Finsbury Park and would definitely recommend them. Jamie couldn’t do enough to help us and responded quickly to our queries. Thanks for making the process as easy as possible!
Emma · 30 October 2022
Agent replied · 28 May 2023
Dear Emma, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Rebecca Hodgson, Customer Relations Team
★★★★★ 5/5
TrustpilotBoiler Issue Resolved
Kudos to Olivier Babylone for attending to our issue in the flat. He was able to deal with the matter at hand professionally. Thank you very much.
Jeff · 5 October 2023
Agent replied · 28 October 2023
Dear Jeff, Thank you for your kind comments regarding Olivier and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing Customer service with Myra from…
Amazing Customer service with Myra from the Honor Oak branch. She is always quick to replay to emails and deals with any issues swiftly!
Kasialukasik · 13 December 2023
Agent replied · 24 March 2024
Dear kasialukasik, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have been incredible to work…
Dexters have been incredible to work with. Cos and Wasim have really looked after us. We secured a viewing with one of their properties and securing an offer within a week, they know what they're doing! Can't recommend the Wimbledon office highly enough.
Kelly · 15 March 2022
Agent replied · 28 October 2023
Dear Kelly, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Wimbledon office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSuper friendly & informative!
Nicole B recently showed me around a property in Streatham and the experience was great! She was super friendly and open to questions, gave lots of great info about the property and would happily go with her for future viewings. Thanks for your time, Nicole! :)
Annabelle · 23 September 2021
Agent replied · 28 October 2023
Dear Annabelle, It’s great to hear that you have had a brilliant experience with our Streatham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHardest working agent in Kingston
Challenging market but they kept their foot on the gas to find a buyer and the sales progression was fab through the conveyancing process. Well done the Surbiton Office!
Tim · 7 August 2023
Agent replied · 28 October 2023
Dear Tim, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Joseph from Bloomsbury office
Joseph from Bloomsbury office had been a great help during our rental apartment hunting process. He demonstrated outstanding professionalism and heart warming kindness which made our apartment hunting process a pleasant one. I would like to thank him and highly recommend his services to the communities in /around Bloomsbury area.
Cuicui · 4 November 2020
Agent replied · 28 October 2023
Dear Cuicui, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotQuick maintenance turnaround
Quick maintenance turnaround! Tara, on the maintenance team, was super helpful in expediting a washer/dryer issue I had. She was able to help arrange for someone to come out on a Saturday to fix it. Great experience!
Blair · 22 November 2022
Agent replied · 28 October 2023
Dear Blair, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team.
★★★★★ 5/5
TrustpilotGood customer service
Good customer serviceAnd we are very happy with the service we received.Cheers
Jinhai · 1 August 2024
Agent replied · 23 August 2024
Dear Jinhai, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters has been supportive and very…
Dexters has been supportive and very helpful to me and my 85 year old mother. Myra Mettam and Josh Ferguson have been particularly good.
Sahar · 4 December 2023
Agent replied · 24 March 2024
Dear Sahar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotUsed Donalina for property management
Used Donalina for property management. Superb- smooth, efficient, gets the just done with the minimum of fuss. Would strongly recommend her and Dexters for property management.
Andrew · 17 October 2023
Agent replied · 28 October 2023
Dear Andrew, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Wimbledon
Billy and Verity did a great job in ensuring the sale process went smoothly. They co-ordinated the various parties from initial offer through to completion. Thank you!
Stu · 18 September 2023
Agent replied · 28 October 2023
Dear Stu, Thank you for your kind comments regarding the Wimbledon team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent management service
Ledi and other colleagues are providing excellent full management service for a flat rented-out in Twickenham.Help ranges from dealing with unexpected problems to handling admin faced by landlords.All much appreciated.
David · 26 June 2023
Agent replied · 28 October 2023
Dear David, We really appreciate you taking the time to leave such lovely comments. The Twickenham team will be so pleased to read your 5 star review. Please do not hesitate to contact them in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you
I'm here to express my gratitude towards the property management. Rachel McConnell is very attentive and she is always there to help. Enjoying dealing with them.
Ibrahim · 10 October 2023
Agent replied · 28 October 2023
Dear Ibrahim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI rented my house through Dexter this spring, and I was very happy with the service provided. They generated plenty of viewings and got the house rented quickly. I highly recommend.
Chris · 24 May 2023
Agent replied · 6 July 2023
Dear Chris, Thank you for leaving a Google review for our Finsbury Park office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMy move by was made very easy and…
My move by was made very easy and smooth by the team at Dexters. Khadija handled everything to perfection and I cant fault anything . Strongly recommend Dexters .
Shaazia · 19 July 2023
Agent replied · 28 October 2023
Dear Shaazia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGREAT TEAM
The team have been fantastic. They have supported us from first stages of selling our property to assisting us with the solicitors. I would also like to point out how good the communication was throughout this whole 6 months.
Shumaila · 10 August 2022
Agent replied · 28 October 2023
Dear Shumaila, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWorst managing agents in London
Charge you thousands of pounds a year and you get nothing in return. If you need help as an owner they don't want to know. They ignore emails and phone calls and forget about emergency out of hours help. Disgraceful unprofessional company.
Rameau · 21 March 2022
Agent replied · 28 October 2023
I am sorry to hear that we have fallen short of our high service standards. I am unable to locate you under the name you have provided , if you would like to provide further details I will investigate this further for you.Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Experience from Beginning to End
We lived in a property managed by the Dexters Clerkenwell office for three years. The team at Dexters was responsive and professional from the start to the end of our tenancy. Emily W. was very effective at helping us secure the return of our deposit.
Tom · 30 September 2021
Agent replied · 28 October 2023
Dear Tom, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotDexters North Property Management team…
Dexters North Property Management team have always helped me with a smile on their faces. Petros in particular is a delight to engage with.
Tom · 21 November 2023
Agent replied · 28 October 2023
Dear Tom, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Bayswster Simply the Best.
In the forst week we gave Dexters our property to sell they had 2 offers.The 2nd one we accepted .They kept us informed during the whole process and were totally 'professional'.I highly reccomend them to anyone buying or selling in the Bayswster area.They have their finger on the pulse!
Merryn · 20 November 2020
Agent replied · 28 October 2023
Dear Marryn, We are delighted that you took the time to leave such a fantastic review which the Bayswater team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Property Management
Dexters Property ManagementKelly and her team are a joy to work with, dealing with any requests me or my tenants have in a professional manor.
Rob · 24 October 2023
Agent replied · 28 October 2023
Dear Rob, Thank you for taking the time to leave a lovely review regarding Kelly and the team. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.