Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI’m a client of dexters and they are…
I’m a client of dexters and they are brilliant at what they do highly recommend them especially khadija and her team she is always on point and always happy to help any issues
Shah · 15 November 2023
Agent replied · 24 March 2024
Dear Shah, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotBloomsbury Office Excellent
Dexters Bloomsbury Office have found our tenants for years and have managed to achieve no void periods, which is excellent. Special mention for Ian, always a very prompt reply, this really matters to me, knowledgeable and friendly, he manages to achieve what we want. All my contacts at the office have been really good too. Highly recommend. Lucy.
Lucy · 21 October 2020
Agent replied · 28 October 2023
Dear Lucy, We are delighted that you took the time to leave such a fantastic review which the Bloomsbury team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDeposit Refund-Bailey was helpful and efficient
Bailey helped us process the refund of our deposit. She was very prompt and coordinated necessary bits with the landlord very effectively and politely.
Suditi · 21 May 2024
Agent replied · 23 August 2024
Dear Suditi, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotAlways helpful
The Dexters North Property Management Team have been so helpful with every maintenance issue I have had. Petros especially is always kind and ensures any problems are addressed promptly. Very happy with the service.
Hanisha · 19 October 2023
Agent replied · 28 October 2023
Dear Hanisha, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 3/5
TrustpilotOne aggressive sales person but good management response
I said I was I interested in a flat.A lady called me 3 times in less than a minute the next day.When I finaly picked up, I said I thought it was urgent as I had 3 calls back to back but that I was at work. The lady on the phone insisted, said that if I couldn't make it today or tomorrow before 4pm it would be gone. I said I couldn't, she said "ok" and simply hung up obviously upset without even saying good bye.Management called me back after my bad feedback and was very nice and apologetic saying this is not the way they normally deal with people. So not too bad in the end.
Nathalie · 13 July 2022
★★★★★ 5/5
TrustpilotDexters Estate Agent - Glenn Lewis
I viewed a few properties today with Glenn from Dexters in Hampstead. He was very helpful indeed, listened carefully and understood my needs thoroughly. He helped me with my questions in a very professional manner. I would recommend his services to anyone looking for a property to buy in the area.
Ruth · 15 February 2022
Agent replied · 28 October 2023
Dear Ruth, It’s great to hear that you have had a brilliant experience with our Hampstead office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have rented numerous properties through Christopher Charles and have been pleased with the great service that I have received. Jamie has always been proactive and very helpful at all times and achieved amazing rents for me often over asking price. I couldn't be more pleased.
London · 30 September 2022
Agent replied · 28 May 2023
Thank you for your kind comments regarding the Christopher Charles team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Ria Burton, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent
Petros, the senior property manager, has been brilliant recently. His calm and friendly manner, his willingness to help and general ‘nothing is too much trouble’ attitude has been very welcome to us! Really excellent.
George · 10 October 2023
Agent replied · 28 October 2023
Dear George, Thank you for your kind comments regarding Petros and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotLiz the champion
Professional excellent service by Liz made my move easy.Patrick
Patrick · 10 December 2020
Agent replied · 28 October 2023
Dear Patrick, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThe team at Dexters did a great job of selling my house in Finsbury Park. Raphael in particular worked hard to get me the best result and provided sound advice through what was, at times, a challenging process.
Alex · 22 June 2023
Agent replied · 6 July 2023
Dear Alex, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe’ve had brilliant service from…
We’ve had brilliant service from Dexters on both our sale and purchase, in their twickenham office and Clapham. They have successfully sold my flat in Clapham for the asking price, agreed within a couple of weeks of marketing, and successfully handled our onward purchase in twickenham. Professional, helpful and proactive. We have been really impressed
Georgina · 14 May 2021
Agent replied · 28 October 2023
Dear Georgina, we really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Louise Smith Customer Relations Team
★★★★★ 4/5
TrustpilotWe have been well looked after
We have been well looked after, queries have been responded to by Donalina (and occasionally by others), problems dealt with promptly, and we are happy with the service at the Teddington office.
DFS · 20 November 2023
Agent replied · 24 March 2024
Dear DFS, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding service
We have worked with the Team at Dextors since 2018 and they have been outstanding. I cannot speak highly enough of Steve, Lee, and the team and would recommend them in a heartbeat.
Mr · 26 October 2023
Agent replied · 28 October 2023
Dear Gary, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic Team
We are “first-time landlords”, with no prior experience renting a property, and the service and support that we received from Dexters Battersea could not have been any better.Zendeca, Tom and the rest of the team are not only very friendly but also so professional and well trained to do their job.Thanks.
Esteban · 14 January 2022
Agent replied · 28 October 2023
Dear Esteban, It’s great to hear that you have had a brilliant experience with our Battersea office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat real estate agents
I had a few viewing with Ben at dexters branch Highgate. He had huge knowledge of the quaint cottage he showed us, as well as the market as a whole. We since decided to move to Devon, and I only wish he was my agent down here too! Great service, happy to recommend
Mike · 17 September 2021
Agent replied · 28 October 2023
Dear Mike, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExceptional Service
Dealing with Dexters was a delight following some very negative experiences with other estate agents. Billy Goggin from the Acton office has been unbelievably helpful through the process of finding a flat, and right through the tenancy. He always goes above and beyond to answer any queries - I highly recommend using Dexters.
Becky · 16 September 2021
Agent replied · 28 October 2023
Dear Becky, It’s great to hear that you have had a brilliant experience with our Acton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotA great real estate agency and agent
A great real estate agency that truly wants to help you find your ideal home. Very informative, great properties and amazing real estate agents! I was fortunate to meet Nayaran Suman from the Chiswick estate agency who helped me see great properties in the area. Would recommend 10/10 the agent and the agency!
Paula · 16 September 2021
Agent replied · 28 October 2023
Dear Paula, thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotWestminster…
James and the team in Westminster provided excellent service
.jb · 21 October 2020
Agent replied · 28 October 2023
Dear Sir/Madam, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDaniel was extremely helpful
Daniel was extremely helpful! Thank you for the viewing.
Milena · 21 October 2020
Agent replied · 28 October 2023
Dear Milena, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to Daniel and the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotA pleasant experience so far…
We have moved in our rental property for a few months, Ashley Griffiths and his property management team have been responsive and helpful with our maintenance requests. A pleasant experience so far.
Lea · 13 November 2023
Agent replied · 24 March 2024
Dear Lea, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGood viewing experience
Donalina from Dexters Kingston provided an excellent viewing experience. Her knowledge of the property and willingness to answer questions made the process smooth. She was professional and approachable, creating a positive impression.
Shreya · 12 November 2023
Agent replied · 24 March 2024
Dear Shreya, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Service
We were served by Charlie Shinn who was very helpful. He drove us around many properties in the area and gave us a very good idea of what the properties and the neighbourhood were like.
James · 25 August 2023
Agent replied · 28 October 2023
Dear James, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotThe only solution is taking them to COURT
They continue to ignore the many proofs presented against the landlord from his disrepair and several breaches of contract, making it impossible to reach any agreement. Therefore, I’d suggest you have your solicitors ready to take them to court since they will continue to deny everything based merely on their unknowledgeable opinion.
Giovani · 27 October 2021
Agent replied · 28 October 2023
Dear Giovani, We are disappointed to read your 1* review. I understand the office is in contact with you and have been in touch to offer solutions. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 1/5
TrustpilotI don't appreciate your drivers on the…
I don't appreciate your drivers on the road blocking people to let all their cars pass by. They kept doing it junction after junction blocking lanes to let theirs through despite the red light.
Mr · 19 September 2023
Agent replied · 28 October 2023
Dear Hamza, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
