Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCadi is amazing!
Cadi is amazing! So lovely and personable. She really made the process easy and enjoyable.
Sam · 19 October 2020
Agent replied · 28 October 2023
Dear Sam, Thank you for taking the time to leave lovely comments about Cadi in our Richmond office. I will make sure to pass your comments on to her and the office. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Chloe who was very…
Thanks to Chloe who was very professional and heloed us to find a great home.
Inajara · 16 October 2020
Agent replied · 28 October 2023
Dear Inajara, Thank you for providing lovely comments about Chloe, she will be thrilled to read your comments. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina in the Teddington branch has…
Donalina in the Teddington branch has provided a great service. She always provides a friendly, prompt response to my queries and keeps me regularly updated, which is really appreciated.
Amie · 21 May 2024
Agent replied · 23 August 2024
Dear Amie, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair at Dexter's was brilliant!
Alistair at Dexter's was brilliant at communicating with all the solicitors and estate agents involved in the chain and worked very hard to effect exchange after a 3 day delay. Alistair always kept all parties informed of recent updates and remained very professional throughout. Would definitely recommend! Well done Alistair!
FS · 17 November 2022
Agent replied · 28 October 2023
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 1/5
TrustpilotChoose estate agents with lowest commission rate
The facts are simple.We chose Dexters estate agents after they promised us a specific sale price. We ended up receiving 85% of this, along with excuses and explanations. Dexters still received the same commission rate however.So. Just choose the estate agents in the same locality who charges the lowest commission rate. You’ll end up with the same selling price in the end.
CAEF · 12 January 2021
Agent replied · 28 October 2023
Dear Sir/Madam, I would really like to look into your comments further if you could come back to me directly and advise me which office this relates to. I am sure that the Director would be keen to discuss this further with you. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
Trustpilot-Dexter’s have been looking after our…
-Dexter’s have been looking after our family properties for almost ten years.
Natasha · 22 January 2026
★★★★★ 4/5
TrustpilotSmooth process for signing contracts…
Smooth process for signing contracts etc. Louisa was helpful and responsive.
Ollie · 22 August 2021
Agent replied · 28 October 2023
Dear Ollie, Thank you for your kind comments regarding the team and your 4* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotI have been with dexters as a tenant
I have been with dexters as a tenant, I have been impressed with how quick Nora deals with my issues, and communicating with me. She is very empathetic and understanding. Overall Dexters have been great towards me.
Layla · 30 November 2023
Agent replied · 24 March 2024
Dear Layla, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHelpful and friendly
My experience with Dexter's has been overwhelmingly positive. Charlotte in particular has been particularly proactive and helpful. Her attentiveness and support has been immensely appreciated
Olly · 19 September 2025
★★★★★ 1/5
TrustpilotScammers
Scammers. They will hire your services and will not pay reasoning that their client is at overseas and transferred the payment which is not true
James · 25 July 2024
Agent replied · 23 August 2024
Dear James, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotOur manager is Dominic Glover and he is…
Our manager is Dominic Glover and he is really helpful. Always calls back if we have issue to double-check if it was sorted.
Alina · 21 August 2024
Agent replied · 23 August 2024
Dear Alina, Thank you for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotJack, Clapham Branch
I recently rented a property with Jack at Dexters and he ensured the experience was as smooth as possible from start to finish… from offering up similar properties to provide me with more options to signing and moving in. I’m now in my new flat and am very grateful for the smooth transition. Stu, Clapham
Stuart · 18 February 2022
Agent replied · 28 October 2023
Dear Stuart, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMonika Piszczyk
I would like to express my gratitude towards the efforts which Monika Piszczyk, has done for handling of our resident urgent maintenance and services. She has acted promptly, professionally and friendly.Many thanks
HP · 29 February 2024
Agent replied · 24 March 2024
Dear HP, Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotYasmin has kept us up to date with all…
Yasmin has kept us up to date with all listings relevant which has been better than any agent we've interacted with during this process. She's been on time for all viewings, very responsive on all queries and really enjoyable to work with.
Carolyn · 28 June 2023
Agent replied · 28 October 2023
Dear Carolyn, Yasmin will be so pleased to read your kind comments. Thank you for taking the time to leave a wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTooting Branch
The Tooting branch recently helped us sell our flat. We had been on the market with 3 other estate agents with no luck before going with Dexters. They were helpful, proactive, kept us well informed on progress, and most importantly for us, sold our flat at asking price. I would highly recommend.
Nathan · 10 July 2022
Agent replied · 28 October 2023
Dear Nathan, It’s great to hear that you have had a brilliant experience with our Tooting office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHappy with Dexters
I have been a Dexters' landlord for eight years and have no complaints. My current Property Manager, Tia Blackmore-Saunders, has been particularly helpful. When making recommendations for repairs or renewals she is always ready to explain and discuss them with me and, once agreed, keeps track to make sure they are satisfactorily completed.
Belinda · 25 May 2022
Agent replied · 28 October 2023
Dear Belinda, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGood service
Petros at Dexters is a good communicator who responds pormptly and it has been easy working with him and the Dexters team.
Nathaniel · 29 August 2024
Agent replied · 26 October 2024
Dear Nathaniel, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience with Dexters Shoreditch
We sold our flat through Dexters and had a great experience. Sarah, Elli and the rest of the team at the Shoreditch office were very helpful and kept us up to date on what was happening with the sale. Would highly recommend them if you’re looking to sell your property in the area.
Muhammad · 19 May 2022
Agent replied · 28 October 2023
Dear Muhammad, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Shoreditch office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotRenting out for my parents with Dexters…
Renting out for my parents with Dexters more than 1 year. Great work from Dexters North Property Management Team. Our current contact person, Petros Giorganios, is always friendly and solves any issue quickly and efficiently. Appreciate this.
ILLIA · 3 November 2023
Agent replied · 24 March 2024
Dear Illia, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotConnor has always been available to us…
Connor has always been available to us for any queries. His professionalism and good attitude to work is exemplary and should be praised for his continuous commitment to Dexters.I cannot fault Connor even if I wanted to 🙏🏼🙏🏼
Hajer · 9 October 2023
Agent replied · 28 October 2023
Dear Hajer, We really appreciate you taking the time to leave such lovely comments about Connor. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Liz!
I had the pleasure of being assisted by Liz from Clapham South when recently looking to move from North to South London. She was helpful, patient (sorry Liz - I'm so indecisive!!), and incredibly knowledgable on the area. Unfortunately, I didn't end up moving to South due to Corona etc, but when the time comes I'll definitely be back in contact!
Holly · 9 December 2020
Agent replied · 28 October 2023
Dear Holly, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDear Dexter Management and staff.
Dear Dexter Management and staff.Daniel , Am really grateful for handing me the extra key at A&E Ealing Hospital.Thank you ever so much Daniel .Am really happy and satisfied with your management team.Best regards Lili faily
Lili · 21 November 2023
Agent replied · 24 March 2024
Dear Lili, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotCompletely Incompetent
Could not organise a Gas Safety Inspection properly. Had to do it myself. Can’t even imagine what environmental disaster there will be if they are commissioned more complex task like organising a **** in a brewery…
Alex · 18 November 2023
Agent replied · 24 March 2024
Dear Alex, I am concerned to read your comments and have passed them to the Director of our Tenancy Management. I am sorry your experience with us has not been as we would have expected and we will be in touch with you to discuss further. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat help from Neil Plit!
Very happy with the assistance I received from Neil Plit! He responded very quickly, was very understanding and helpful. Great communication as well.Thank you!
Addie · 17 July 2024
Agent replied · 23 August 2024
Dear Addie, Thank you for taking the time to leave a wonderful 5* review. Neill will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.