Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've known Dexters since when they were Christopher Charles and they've always been very friendly and helpful. They helped me find my current place and it was a bit more complicated, but Arif has gone out of his way to help get everything in place.
Thank you, Arif.
Highly recommend if you want things done swiftly and going smooth.
Stella · 29 March 2023
Agent replied · 28 May 2023
Dear Stella, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI received an amazing service
I received an amazing service. Called in the morning to report a leak in my toilet and by noon it was completely fixed. And also they were communicating the whole time so I could plan ahead. Just amazing.
Jose · 27 July 2024
Agent replied · 23 August 2024
Dear Jose, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Property Service
Dexters have recently taken over managing my rental property and I would like to say dealing with Olivier and the rest of the rental team as been a breeze.I no longer need to worry about my property because everything is taken care of by the Dexters team. Thank you all very much.RegardsKen/Landlord
Ken · 11 October 2023
Agent replied · 28 October 2023
Dear Ken, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPatrick agent
Patrick is a very friendly, helpful and practical agent to work with. Really appreciate his help throughout the flat finding and moving process.
Nikol · 2 October 2021
Agent replied · 28 October 2023
Dear Nikol. We really appreciate you taking the time to leave us a 5* review. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Jasmine for finding a range…
Thanks to Jasmine for finding a range of properties to look at as we begin our search. Really appreciated her honest and up front approach.
Nicola · 12 May 2021
Agent replied · 28 October 2023
Dear Nicola, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Louise Smith Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing service and Professionalism.
Amazing service, the professionalism I was dealt with was A1. Highly recommended Hasan and his team. Thank you for a stress free service.
Jason · 16 September 2021
Agent replied · 28 October 2023
Dear Jason, thank you for your 5* Trustpilot. We are pleased that your experience with Hasan was enjoyable and wish you the best of luck going forward. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat team of professionals
Cadi and the team have been exceptionally helpful in finding properties swiftly and to our criteria. Communication was always quick and clear! Thanks for all your help
Szabolcs · 7 November 2020
Agent replied · 28 October 2023
Dear Szabolcs, Thank you for taking the time in providing such lovely comments about Cadi in our Richmond office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotMeron was great to talk with she knew…
Meron was great to talk with she knew all about the market and was very helpful Answering all my questions highly recommended her
Jesse · 15 September 2021
Agent replied · 28 October 2023
Dear Jesse, It’s great to hear that you have had a brilliant experience with Meron. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleSo incredible helpful and efficient, really made the whole process super seamless (thanks again to Jess!)
Anna · 1 April 2026
★★★★★ 5/5
TrustpilotBailey is a superstar
We've been renting with Dexters for 3 years now and Bailey Strutton has by far been the most helpful person in the office. When we encountered maintenance issues her response was timely, compassionate and effective - true saviour!
Bobbie · 16 July 2024
Agent replied · 23 August 2024
Dear Bobbie, Thank you for taking the time to leave a wonderful 5 star Google review. Bailey will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotAvoid at all costs!
Avoid at all costs!They are very unprofessional and disrespectful! They are not helpful at all and keep on dragging every request you may have! The staff is rude and not to be trusted! I had the worst rental experience ever and I wouldn’t recommend them!
Tomas · 29 February 2024
Agent replied · 24 March 2024
Dear Tomas, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from Dexters Teddington…
Great service from Dexters Teddington recommend 100% very friendly and knowledgeable spoke to Seb really helpful and professional thank you.
Sarah · 17 February 2022
Agent replied · 28 October 2023
Dear Sarah, It’s great to hear that you have had a brilliant experience with our Teddington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair was a brilliant support
Alistair was a brilliant support during the transaction, thank you so much!
Sophie · 18 December 2024
★★★★★ 5/5
TrustpilotDexter's Dartmouth Park have been great
James Chew has been brilliant. So friendly and professional, we have always felt in good hands with him at Dexter's Dartmouth Park.
Katherine · 19 October 2021
Agent replied · 28 October 2023
Dear Katherine, thank you for taking the time to leave such a great 5* for James in our Dartmouth Park office. We appreciate all feedback and hope we can assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe recently bought and sold our property through the Dartmouth Park office of Dexters. The whole transaction was handled with great professionalism by the team and in particular by Raphael Sulit Tarry. He brought intelligence, integrity and commitment to what can be an extremely testing and stressful process. His empathy and interest in people is a rare gift.
Jessica · 29 March 2023
Agent replied · 28 May 2023
Dear Jessica, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina Gargrupe was helpful and…
Donalina Gargrupe was helpful and friendly in renewing my tenant's contract.
Elizabeth · 17 February 2023
Agent replied · 28 October 2023
Dear Elizabeth, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotBuying a property being sold via…
Buying a property being sold via Dexters was one of the worst experiences of my life. They failed to determine that the property they were selling had a Japanese knotweed issue costing us time and money. We were constantly harassed for updates even after we had given them, then threatened with the seller choosing another bidder. I will never go near this Estate Agent again.
Amanda · 27 June 2022
Agent replied · 28 October 2023
Dear Amanda, I am sorry that your experience with us was not as we would have expected. I have passed your comments on to the Office and someone shall be in touch with you shortly. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery responsive and great service
Very responsive and great service. Jaden Alie was particularly helpful throughout the whole process of finding a property to rent. Would recommend.
Luke · 24 September 2021
Agent replied · 28 October 2023
Dear Luke, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotMyra has looked after our rented flat…
Myra has looked after our rented flat in SE london for 8 years at Dexters and before that at the company they took over. She and the team have always done an amazing job both with us and the tenants in the flat. I would heartedly recommend them to anyone.
Stephen · 27 October 2023
Agent replied · 24 March 2024
Dear Stephen Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience at the Wapping Branch
Great experience at the Wapping Branch. Will and the team are super friendly. I would use them again and recommend to people living in the area.
Huw · 11 November 2020
Agent replied · 28 October 2023
Dear Huw, We greatly appreciate you putting aside the time to submit a review about our Wapping Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotI just moved into my new property and the service I received was above and beyond…
I just moved into my new property during lockdown and Dexters were wonderful. I cant disagree more with the bitter posts made by disgruntled customers. I couldn’t have asked for a better service. Natasha Cree and Kate Stevens in particular we’re so very helpful. Helping me secure the ideal property for a great rate and making the moving process seamless. The next time I need to move, I will definitely be using Dexters again.
Sally · 9 November 2020
Agent replied · 28 October 2023
Dear Sally, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotGreat customer service
Really easy to deal with, great customer service and kept us updated throughout the process. Working with Ryan and Charlotte at Dexters Hampton was a pleasure.
Lawrence · 23 October 2020
Agent replied · 28 October 2023
Dear Lawrence, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotGood customer service
Monika and Dominic, they have Good customer service. When reporting any problem they respond promptly promising to address the problem. And making a follow up giving you updates each and everytime until it is resolved.
Eswatini · 20 August 2024
Agent replied · 23 August 2024
Dear Eswatini, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI dealt with Jon Hughes and Mark Sumray…
I dealt with Jon Hughes and Mark Sumray at the Highgate branch and they were both knowledgeable and helpful; not pushy and gave me fantastic advice.
Jed · 14 October 2020
Agent replied · 28 October 2023
Dear Jed, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
