Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotFlat sale through the Surbiton office
I sold my flat in Surbiton this summer through Dexters. The price we received for it was a lot less than the asking price but the service they provided during the sale was very efficient and professional. Various staff members dealt with this, (including Harry, Archie, Jo, Nina and Chrissie), and I was very happy with the contact I had with each one.
Wendy · 31 August 2022
Agent replied · 28 October 2023
Dear Wendy, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJadasa Andjadiumi
Jadasa Andjadiumi, helped with all the necessary requirements to get our deposit back and handle this situation in a great professional matter, im very glad dexters has someone like her that brings a lot of potential and adds a lot of value to their teams thanks so much.
Leopoldo · 4 December 2023
Agent replied · 24 March 2024
Dear Leopoldo, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe use Dexters Chiswick to manage
We use Dexters Chiswick to manage our properties Narayan and the team really look after us and the management
Adméia · 14 February 2022
Agent replied · 28 October 2023
Dear Adméia, Thank you for taking the time to leave a 5 star review. The Chsiwick team will be thrilled to read your lovely comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters have been great with the sale of our property - couldn't fault the service we've had from them especially the excellent communication throughout with the agent. We've had our property on the market with other agents before but didn't get any offers. It only took Dexters a couple of weeks to get a sale agreed.
Jack · 28 April 2023
Agent replied · 28 May 2023
Dear Jack, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Finsbury office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery impressed
Very impressed. Liz and her team at Clapham South are highly responsive and work to get problems solved quickly and with the minimum of fuss.
Will · 9 December 2020
Agent replied · 28 October 2023
Dear Will, We are really pleased to read your positive review regarding the service from our Clapham South Office. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotA breath of fresh air!
A breath of fresh air!! Thank you to the lettings team at London Bridge and Ida for all your help! My son has been looking for a while for a rental property near his new work in SE1 and it has been difficult to find what he wants!Really informative and Ida even put up with me on the viewing!! Thank you again hun, Kathy xx
Kathy · 16 May 2022
Agent replied · 28 October 2023
Dear Kathy, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our London Bridge office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic
Manon Dechy was excellent in helping us through the process of purchasing a property. Thank you!
Will · 30 June 2022
Agent replied · 28 October 2023
Dear Will, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent customer service
Very impressed with Dexters and in particular Felix. Thank you for all your help - would highly recommend using Dexters for a sale.
Rosa · 19 May 2021
Agent replied · 28 October 2023
Dear Rosa, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Louise Smith Customer Relations Team
★★★★★ 5/5
TrustpilotVery satisfied in overall with the…
Very satisfied in overall with the supervision of our property by Petros Giorganios, whenever there’s a repair to be made or any issues with the property, he makes us feel valuable and looked after.Recommend Dexters as an agency to be renting with
Natalia · 2 April 2024
Agent replied · 23 August 2024
Dear Natalia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotShoreditch management office
I have been dealing with Kiera Foster and Anna Tomaszewska for management of my property and they have always given an efficient and professional service. They are quick to respond to any issues and deal with them promptly to everyone’s satisfaction. I would have no hesitation in recommending them.
Anne · 28 October 2023
Agent replied · 24 March 2024
Dear Anne, Thank you for taking the time to leave a lovely review regarding Kiera and Anna. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotRasel
Rasel, in particular, has been a wonderful assistance. He is a terrific communicator and extremely knowledgable in his field. The renewal process was handled really effectively, professionally and smoothly. It was a delight to work with Rasel; his people skills are exceptional. He is honestly the best employee at dexters i sincerely recommend
Lilian · 14 July 2023
Agent replied · 28 October 2023
Dear Lilian, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing service
Amazing service, they where very helpful and efficient trough out the entire rental process.Special thanks to Samson and the whole team.
Andrin · 17 September 2021
Agent replied · 28 October 2023
Dear Andrin, thank you for your 5* review. We are thrilled to read that you had a great experience with Samson and the team. We wish you the best of luck in your new home. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotI would like to record my gratitude to Mrs. Ana Ferreira
I would like to record my gratitude to Mrs. Ana Ferreira, for all the services provided, with efficiency and professionalism.From the beginning, she made all the difference, being present at all times.Everything she did for me and my family makes her worthy of all our recognition.Ana Ferreira, thank you!
Marcos · 25 October 2023
Agent replied · 28 October 2023
Dear Marcos, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat team at Dexters Hampton
We found our new flat to rent through Dexters Hampton and we love it! A special thanks goes to Kelly Baldwin who has been amazing from the start! She was so helpful with guiding us through the process and always answers our questions in a timely and friendly manner.
Sophia · 24 October 2023
Agent replied · 28 October 2023
Dear Sophia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Central
I have worked with Dexters for 2 years now and we have a great relationship with them, their staff are extremely professional and hard working, and particularly the central office and Team 1, notably Kaitlyn Watson who always goes above and beyond to try and resolve any issues!
Sal · 14 November 2023
Agent replied · 24 March 2024
Dear Sal, Thank you for taking the time to leave a lovely review regarding Kaitlyn. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have had my property managed by…
I have had my property managed by Dexters for 2 years and Tia Blackmore-Saunders recently oversaw some refurbishment works in between tenancies. Very efficient and well managed and transparent on timelines and costs. Good service.
RN · 24 September 2025
★★★★★ 5/5
TrustpilotDexters (St Margaret's branch) has been…
Dexters (St Margaret's branch) has been spot on with their service all through our tenancy. Always attentive and very clear on all aspects of changes and services related to the property we let. A seamless and professional process all round with no issues.
BRUNO · 4 March 2024
Agent replied · 24 March 2024
Dear Bruno, Thank you for taking the time to leave a lovely review regarding St Margaret's team. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Kensington, 1 Campden Hill Road, London, W8 7DU
I had a great experience renting out my flat with Dexters Kensington. Harry, Ellie, and the rest of the team were professional, responsive, and efficient, securing suitable tenants for my property. While there were minor delays during negotiations, they handled everything well and kept me updated throughout. Thanks to the team for their hard work, I’d happily recommend their services!
Emodaresihotmail.com · 6 December 2024
★★★★★ 5/5
TrustpilotNarayan went out of his way to find us…
Narayan went out of his way to find us the best house and was always friendly and professional.
Jonathan · 14 February 2022
Agent replied · 28 October 2023
Dear Jonathan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotReally disappointed with Dexters
Really disappointed with Dexters. Twice my property was left unlocked after a viewing. Communication was sporadic and ofter out of date with pro format emails not suited to my situations. Initial valuation was high but they suggested reducing it after a few days once they had the businesses. Only quick response from them was after completion when, within 10 minutes I had an email asking for a five star review.
Nick · 7 June 2021
Agent replied · 28 October 2023
Dear Nick, we are disappointed to read your review and have asked the Director of the office to look into this with the team and give you a call to discuss. Our service levels are really important to us and we do appreciate all feedback in order that we can monitor our performance. I would though like to wish you well for the future. Kind Regards Louise Smith Customer Relations Team
★★★★★ 5/5
GoogleJamie was very helpful and with his help we found a great place
Sam · 30 September 2022
Agent replied · 28 May 2023
Dear Sam, Thank you for taking the time to leave a lovely review regarding Jamie. Kind regards, Ria Burton, Customer Relations Team
★★★★★ 5/5
TrustpilotPaige is helpful and patient
Paige is helpful and patient. She understands well what buyers are looking for and always there when we need her for update or help.
Carmen · 17 December 2020
Agent replied · 28 October 2023
Dear Carmen, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic!
I have been so happy with the service from Dexters during the sale of my flat in St Margarets. They have been so supportive, great at communicating, keeping me updated on progress and superb at the urgency of chasing solicitors when needed!. I really couldn't have coped without the help of Savanna at the St Margarets branch, who would consistently go the extra mile to help at the drop of a hat!
Kim · 15 December 2020
Agent replied · 28 October 2023
Dear Kim, I am writing to say thank you for your kind comments about the service you received from Savanna and our St Margarets Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotZahra was amazing
Zahra was amazing, helpful, considerate and very caring in her approach and respected all our concerns. I would highly recommend her and her team.
Sonia · 7 December 2020
Agent replied · 28 October 2023
Dear Sonia, Thank you for taking the time to leave such great feedback regarding your experience with Zahra. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
