Trusted Agent profile · London

Dexters Finsbury Park reviews in London

★★★★★ Great

2,645 reviews across 2 platforms

87 Stroud Green Road, London, N4 3PX

Dexters's office in London, at 87 Stroud Green Road, is rated 4.4 out of 5 across 2,645 reviews on two platforms, including 333 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

333

Reviews on Google

This office

Trustpilot logo

2,312

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dexter's management

I recently changed the management of my London flat to Dexter's, under Mohammed Amin at the London Fields office. It's been a brilliant experience with them helping on every aspect of the letting. I can fully recommend Dexter's.

Mike · 2 January 2024

Agent replied · 24 March 2024

Dear Mike, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I would like to say huge thank you to…

I would like to say huge thank you to Dexter’s , Especially Khadija & her east team 3. I would highly recommend this company as they are extremely helpful, friendly and provide a amazing service. You won’t be disappointed x

Masuma · 15 November 2023

Agent replied · 24 March 2024

Dear Masuma, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

We completed a purchase with Dexters as…

We completed a purchase with Dexters as the selling agent.There were several legal hurdles to overcome during the process and Dexters were extremely good at informing us of progress at all stages. They were very proactive in keeping the sale moving and substantially helped in us achieving completion before the stamp duty holiday deadline. We can thoroughly recommend them. Andy & Alison

ANDREW · 1 July 2021

Agent replied · 28 October 2023

Dear Andrew. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We wish you all the best and we hope that we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Trustpilot

Excellent Estate agency

Excellent Estate agency. I want to thank Josep, he was very polite and helped us a lot. I definitely recommend this agency.

Ricardo · 22 October 2024

Agent replied · 23 December 2024

Dear Ricardo, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Trustpilot

Jessica from Dexter's Hampton

Jessica from Dexter's Hampton was great! She was efficient and was excellent at communicating and giving feedback. From the initial viewing, to security contract terms and then a follow up viewing and the key collection. She worked the process thoroughly from end to end, keeping me in the loop throughout the process and representing me, very well, as a tenant. I would definitely recommend her.

Lindsay · 15 October 2020

Agent replied · 28 October 2023

Dear Lindsay, I am thrilled to see you have left Jessica and our Hampton office a five star review. Feedback helps us continue to deliver a fantastic service. Kind regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

Highly recommend Dexters

Dexters are an exceptional estate agents, who put their tenants and future tenants first and are rapid with responses and getting things done. We would like to say a big thanks to Paul (Hendon) who was extremely excellent at getting us our lovely home.

SA · 29 July 2023

Agent replied · 28 October 2023

Dear SA, It’s great to hear that you have had a brilliant experience with our Hendon office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Rachelle Cambell has been an awesome…

Rachelle Cambell has been an awesome support getting a new property, making it easy and quick. She was so professional and kind. Really appreciate her good job and been such a great person .I would highly recommend Rachelle to anyone. Thank you

Alexander · 19 September 2023

Agent replied · 28 October 2023

Dear Alexander, It’s great to hear that you have had a brilliant experience with Rachelle. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I've been looking for properties to…

I've been looking for properties to rent for a few weeks and calling up multiple estate agents can be very stressful and tiring, however I had a great experience with Dexters today. Lewis Elliot was incredibly friendly & helpful over the phone, top tier experience!

Dami · 30 June 2023

Agent replied · 28 October 2023

Dear Dami, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Straightforward and efficient

Bailey has been super helpful with all things when it comes to managing the property I was renting. She's straightforward and gets things done which is always appreciated it. Easy to communicate with and efficient.

Marina · 26 February 2024

Agent replied · 24 March 2024

Dear Marina, Thank you for taking the time to leave a lovely review regarding Bailey. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

As a contractor, GSP Property Maintenance

As a contractor, I highly recommend Donalina Gargrupe‘a services. She is very professional and knowledgeable. Always helpful and friendly, when it comes to handling difficult situations she handles the situation very well, managing the communication between both parties, super friendly.

Nadeesha · 31 October 2023

Agent replied · 24 March 2024

Dear Steven, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Donalina will be thrilled to read this. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

The customer services from Idris and…

The customer services from Idris and Milan was exceptional, Milan takes time to answer any questions I may have, I had a little issue with the water yesterday, Idris and Milan responded promptly and professionally. Idris and Milan are the best!

Adriana · 5 October 2023

Agent replied · 28 October 2023

Dear Adriana, We really appreciate you taking the time to leave such lovely comments about Idris and Milan. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

good viewing experience

Josh · 11 August 2026

Agent replied · 11 October 2026

Dear Josh, Thank you for taking the time to rate your service with our Finsbury Park office. Kind regards, Asma

5/5

Trustpilot

Joe was really helpful throughout the…

Joe was really helpful throughout the entire renting process, keeping in contact with updates regularly. He was direct and honest with his thoughts and turned around the listing in a speedy fashion. I'd definitely recommend.

David · 15 February 2024

Agent replied · 24 March 2024

Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Thanks Natasha and team

We have been renting the same property for the past five years and since the beginning, Natasha Bedenik and her team have always been very kind, polite, helpful and efficient. Thank you Natasha, Saad, Indrit and others. MD & KP.

MD · 24 October 2023

Agent replied · 28 October 2023

Dear MD, Thank you for taking the time to leave such a greatreview, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Agree with the one star, all talk, no action, over priced and really poor service. There are much better local agents, avoid Dexters.

Gary · 15 March 2026

Agent replied · 15 April 2026

Dear Gary, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma

5/5

Trustpilot

We had a window in our flat…

We had a window in our flat unexpectedly shatter this week, which ended up being more stressful than we anticipated due to delays and confusion around getting it repaired. Throughout the whole situation, Ryan Campbell, the property manager was absolutely fantastic. He took the time to listen to both me and my housemate, offered clear and practical advice, and made sure we felt genuinely supported.

Rose · 19 December 2025

5/5

Trustpilot

excellent service

I would highly highly recommend coming to dexters, the staff here are incredible especially Khadija in the city and east team 3, she gave excellent service and helped answer all my enquiries and now all my issues are solved!

Sameeya · 15 November 2023

Agent replied · 24 March 2024

Dear Sameeya, Thank you for taking the time to leave a lovely review regarding Khadija. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A big thank you to Rai Gega, our Tenancy Manager

He was helpul and supportive during our recent tenancy renewal in Hanwell and also managed a quick turn-around, so that our tenancy was renewed in less than a month.

Loredana · 18 September 2026

5/5

Trustpilot

Suzi Littler was most helpful and…

Suzi Littler was most helpful and professional. I was very impressed with her.

Edward · 23 January 2026

5/5

Google

Thank you so much Dexter's team for helping me find a wonderful apartment. It was an absolute pleasure working with Daniel Harris from Finsbury Park office

Dorota · 2 August 2024

Agent replied · 23 August 2024

Dear Darota, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Stay away & don’t fall for their tricks

Dexters is one of the worst lettings agencies I had the misfortune of dealing with. Here are the list of just few of things that happened while renting one of their properties in Kensington.- on moving in: pizza was found behind radiator. Hair everywhere. They admitted to only having spot cleaned the property- front lock was not working and got stuck in the property multiple times having had to climb out of the window. Would not immediately deal with the issue- had to have the flat professionally cleaned- all the cupboards were broken, toilet leaking, boiler (in the bedroom) rattling- front window on a ground floor flat not lockable (little bit of a security hazard)- impossible to get hold of anyone- no insulation, had a 2 year case with the council as the property below was a student accommodation and the noise / cigarette smoke was unbearable in the bedroom. Dexters didn’t acknowledge - no maintenance was every carried out- boiler had to be shut down as it was a safety hazard and a danger to tenants. Not hot water or heating in the middle of winter for weeks- during viewings to relet the property, there was never a 24 hour notification that strangers would enter my property / sometimes was not notified at all. They broke a lamp and caused other issues during each viewing of which I didn’t know about happening - they did not admit to breaking into my property so had to open a case against them- did not respond or take any of the legal issues seriously- tried to cover up the breach of contract with a £150 John Lewis voucher- never heard from a property manager - went in to ask for the spare set of keys in their office and they just handed it out without confirming who I was- they tried to blame the owner of the property and made them pay for breaking the law- they turned around and said that I addressed the complaints to the owner when in fact it was dexters - they will always try to do check outs at the property when you are not available. Make sure you find out who is doing the property check out and do it on the phone together. Record it.Anyone who is in similar situation please don’t give up. What worked for me is to 1) complain to the director at the branch who will insult you with shutting the conversation down, probably a £50 compensation and say they are not responsible. 2) take this further and even if you don’t have one say you have a solicitor and are reaching out to the Managing Director. 3) write and official complaint to the MD. They will tell you that the branch director will reopen a case at the branch. 4) they will offer you something higher, always ask for it in a written format and not the phone 5) if you are unhappy then take it to the (free) legal complaints body (usually The Ombudsman) 6) don’t give up, push through and hold them accountable so that they stop taking advantage of tenants and ruining the renting experiences and temporarily their lives

CST · 10 April 2024

Agent replied · 23 August 2024

Dear CST, I am sorry to read your 1* review comments. I understand you are already in contact with our Area Director. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Disappointed !

Ed******. One of the sneakiest agent.He harassed us to let people do some works and we found out that they have been using utilities and had us pay for it. Hundreds of pounds...He just kept ignoring phone calls and emails and randomly replying to say that he is discussing with the company to get us paid back.I wouldn't trust dexters agents. They will lie to you and make you believe that you're having a good deal (e.g. asking to not discuss rent with neighbours, which I did obviously and literally had a group chat) then harass you to leave them a review on-line. SMH.And if the review is not positive, they will try to get it removed!

Ff · 8 April 2024

Agent replied · 23 August 2024

Dear FF, I am sorry to read your 1* review comments. I understand you are already in contact with our Area Director. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Horrible - avoid

Awful experience with Dexters, in particular with the Chiswick branch. Since day 1 moving into a rental property managed by Dexters, we’ve had countless issues that they have taken ages to resolve, some of them still unresolved. The property was dirty with terribly stained toilets and mould in the fridge and a dishwasher covered in black mould. Showers don’t work, heating doesn’t work, there’s a leak in the kitchen tap, not even the mailbox had a key nor could be closed. I’ve had to chase them time and time again to get issues resolved, yet they take weeks before doing anything, and have refused to replace the dishwasher. 4 months later we are still having to chase to get issues resolved that we reported on our moving day. We absolutely do not recommend letting a property that is managed by Dexters, they will take your money and do nothing to resolve your issues.

Natalia · 8 April 2024

Agent replied · 23 August 2024

Dear Natalia, I am sorry to read your 1* review comments. I understand you are already in contact with our Area Director. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

The Team made it extremely easy to move…

The Team made it extremely easy to move in. They addressed all of our concerns quickly and efficiently. Petros was always on hand to talk and he listened with ease.

Rohan · 16 May 2024

Agent replied · 23 August 2024

Dear Rohan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Dexters Finsbury Park won Gold in The Trusted Agent 2026 awards.

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