Trusted Agent profile · London
★★★★★
839 reviews across 1 platform
298 Elgin Avenue, Maida Vale, London, W9 1JS
Dexters's office in London, at 298 Elgin Avenue, is rated 4.9 out of 5 across 839 reviews on 1 platform, including 839 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSebastian was very helpful in managing expectations and running the viewing and application process smoothly right until moving in day.
Dear Ben, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
1/5
GoogleAn agent from this Dexters branch offered me to view two properties then completely ghosted me. She did not reply to any of my emails for days. However I’ve managed to get in touch with a colleague of hers and he was very respectful and polite. This was the first time I had a bad experience with Dexters therefore I was very surprised. Just wanted to flag this
Dear Irene, I am sorry to read your 1 star review. I understand Leorenta has been in contact with you regarding this. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI recently used dexters to look for a house, I found my perfect house, specifically I was liasing with Isabella Esposito, she found multiple properties which fit my criteria and I ended up with the perfect home for my family , I couldn’t recommend dexters more and Isabella
Dear Caitlin, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleI would like to thank Leorenta for the service she provided as she was very responsive and professional. She made the experience fun and amazing for me and I would recommend her to anyone. Thankyou again
Dear Brunilda, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
4/5
GoogleDexters have been supportive and patiently persistent over the sale of a property that took far longer than expected. They dealt efficiently with delays and frustrations, and were very good at keeping me informed. I was in touch with several staff members over the period, who were always friendly and approachable. I would certainly recommend using their services.
5/5
GoogleThank you to Karishma for giving me great rental advice. Will be sure to use dexters in the future.
Dear Rhea,Thank you for your great 5 star review, and mentioning your experience with Karishma in our Maida Vale office. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI can’t recommend this estate agent highly enough they have been outstanding throughout our search keeping us informed at all times. They are knowledgeable, approachable and professional . In particular Jon Clare who went above and beyond for us - thank you
Dear Jennifer, Having read your review, we would like thank you for your feedback about our Maida Vale Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleProfessional and efficient. Would definitely recommend their services. Manuela is great, she has been really helpful during these last few months with a couple of minor issues we had.
Dear Marcos, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleTom was professional and great at advising me on different properties. Very pleased with the quality and the overall service. Will recommend to anyone wanting to rent within london.
Dear Daniel. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleAaron was a wonderful estate agent and did as much as he possibly could to get me a wonderful home, will use them for as long as I live in the area.PositiveResponsiveness, Quality, Professionalism, Value
Dear Alex, Thank you for your great review regarding our Maida Vale office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleA big thanks to James and the team at Dexters! They were incredibly helpful and knowledgable about the area which was really valuable for me. They were also very responsive and efficient which made the whole process very smooth.
Dear Andreas, Thank you for taking the time in providing such lovely comments about James in our Maida Vale office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleOur experience with Dexters has been a great one. Soraya has been diligent in her work and goes above and beyond in the service she provides. As landlords we welcome her support and advice enormously. We would highly recommend!
Dear Sarah, Thank you for your review regarding your experience with our Maida Vale Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleFriendly and professional service from Borna during process of enquiring, viewing and placing an offer on a flat.
Dear Kiran, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI've dealt with Joanna regularly in the office, and she is always incredibly helpful, professional and welcoming, all done a big smile! She's a credit to the team.
Dear Davey, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSearching for the right property that was suitable for myself seamed to be very difficult however Izzy guided me and worked very hard to ensure I found the best property available that matched my needs. Thank you very much. You’re a star!
Dear Zishan, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleSoraya has been looking after us for a couple of years now. We live abroad and she makes it easy for us to manage the property remotely. Great service all round from the team. Thanks! Dom & Vicky
Dear Victoria, We greatly appreciate you putting aside the time to submit a review about our Maida Vale Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleBuying a place is a tough lengthy process in the UK, but I have nothing but super good things to say about Anthony and Josh from Dexters who handled the process in a super professional and friendly way from beginning to End!
Dear Paula, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
4/5
GoogleSeb Hockaday was extremely friendly and helpful in showing us properties and providing advice. Really excellent service!
Dear Frances, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe had previously unsuccessfully tried to sell our flat with other estate agents and Dexter's just got our exchange through! Particular thanks to Bianca who worked tirelessly to get it over the line.
Dear Megan, Thank you for taking the time to leave such great feedback regarding your experience with Bianca and our Maida Vale office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleBianca was brilliant throughout the whole of the sale process - she went above and beyond to help. I couldn't speak any more highly of the service I received and would strongly recommend!
Dear Jenny, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleThank you to Indrit and the rest of the Lettings team. Indrit was particularly helpful and dealt with me in a friendly, professional and efficient manner!
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSearching for a property to buy with Anthony, it was a good experience. He was knowledgeable of each property, understood what we were looking for and was honest about the pros and cons of each property.
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleLeorenta was always in constant communication and provided me with real time updates. Professional but friendly. Honest. I’m very lucky to have been assigned an agent at this high level of work.
Dear Ellyn, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleTom Jacobs was incredibly helpful in my property search. He was an absolute pleasure to deal with at all times, constantly going above and beyond. Amazing estate agents, amazing man, thank you.
Dear Seb, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
