Trusted Agent profile · London
★★★★★
839 reviews across 1 platform
298 Elgin Avenue, Maida Vale, London, W9 1JS
Dexters's office in London, at 298 Elgin Avenue, is rated 4.9 out of 5 across 839 reviews on 1 platform, including 839 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Googlevery lovely services, I called them yesterday,they quickly book the viewing for today. Izzy come with me,she is so patient and lovely, love her and I really like the apartment, I think I will pay the holding deposit tomorrow.
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleVery professional in the manner that they handle clients, special mention to Leorenta who helped me and my wife find the best house for our budget.
Dear Steven, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleI called Tom last week. He carefully listened to exactly what we wanted, then took us out on viewings. I would highly recommend Tom at dexters!.
Dear Hal, Thank you for your kind words regarding our Maida Vale office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleLeorenta was very friendly and helpful in showing us round + securing our flat. All queries and paperwork were dealt with quickly - thanks so much!
Dear Ruby, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleI don’t tend to leave reviews, but I had to share my experience with Daniel from Dexters. He was a consummate professional from beginning to end of my recent property purchase process. He was attentive and did his utmost to service our needs. He was very responsive and communicative throughout the transaction all the way up to exchange. He really went above and beyond, I hope to deal with him again soon!!PositiveProfessionalism
Dear Jeremy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleGreat experience with Dexter’s and would highly recommend. They have been incredibly proactive and communicative throughout the process, ensuring a smooth transaction. Thank you for all your hard work, especially to Anthony!
Dear Sarah, Thank you for your kind comments regarding the Maida Vale team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
GoogleSoraya was our property manager and did an excellent job. She is conscientious, quick to respond and always very understanding of any issues that arose. Thank you for all your help!
Dear Rebecca, Thank you for your review regarding your experience with our Maida Vale Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleEmira was extremely helpful towards my search. one of the best estate agents I've worked with so far!
Dear Florin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJames and Zavi were very professional, responsive and with excellent local expertise. I would recommend them for anyone looking to rent in the area.
Dear PX Gorin, Thank you so much for the fantastic feedback, the team at Maida Vale are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleJames was very helpful to support us to find a new flat. He was reactive and understood our needs and did the best to help us. Thanks James
Dear Clement, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
3/5
GoogleIt’s unbelievable how the moving out being done from the letting administration in this office, I have been told we don’t do it here in this office you have to contact different offices and places, to do the move out I had to contact different department and office. I and landlord agreed to release my deposits but the estate agency told me it will takes up to 10 days, and if you want the next day we can do it but £30.00 will be charge for it, it's being more than a 7days but they haven't send it back to me, They can do it if I pay them but with out payment will take more than 10 days!! And after a week when I called regarding this matter I have been told it will take 10 working days that's mean 14 days!! It’s unprofessional and they don’t care about the tenant all they do care is landlord and fees... I have given the 3 stars because some staff are nice and where helpful to me. A specially letting manager Anothny.
Dear Alan, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleHad an outstanding experience with Anthony. He understood our requirements to the tee and was amazingly patient throughout. I couldn't recommend him more for those looking in the area.
Dear David, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GooglePurchased my first home from Dexters with Emira! Great experience! They keep what they promise and take properties actually off the market once the offer was accepted. It is not easy to find reliable estate agents but Emira and the Dexters team are women and men of their words ! Thank you again, A !
Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Maida Vale office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHighly recommend Leorenta Murtezi, she is very responsive and professional. Leorenta is the ideal agent to help you find the property you want!
Dear Besime, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Maida Vale office. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI had a really experience with Dexter. Dunica was really helpful and always tried to find the best possible flat for me. I recommend dexter to tenants.
Dear Hélène, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleJames has been extremely helpful throughout my moving experience, quick to reply and sort out any issues, a very pleasant estate agent to correspond with.PositiveResponsiveness, Quality, Professionalism
Dear Lucy, We are delighted that you took the time to leave such a fantastic review which the Maida Vale team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleJames and his team are amazing! They helped us find the perfect home and we couldn’t be happier. Super professional and I would highly recommend. Thanks James!
Dear Caroline, Thank you for taking the time in providing such lovely comments about James in our Maida Vale office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleNeela was fantastic at arranging 4 back to back viewings on suitable properties within 3 hours of first phoning up. 2 second viewings were also arranged for 24 hours later. Great work.
Dear Simon, We are delighted to read that our Maida Vale Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleSophie Ling is really professional and trustworthy agent. We worked with her in the process of buying our house and she was fast, on the top of the process.
Dear Beyza, Thank you for your review regarding your experience with our Maida Vale Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleDavid has been extremely helpful, efficient and professional, responding promptly and thoroughly to every request, which is much appreciated. Thank you Dexters!
Dear Phillida, Thank you for your kind words regarding our Maida Vale office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleExcellent service from dexters, I would really recommend Leorenta as she was very professional and responsive. Very helpful! Such a lovely woman.
Dear Rina, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleFinding a great place to buy in London can be quite tedious. Luckily, my wife and I have Dexter's to thank for how easy our process was. We were assisted by Neela, whose exceptional levels of customer service and excellent attention to detail was a breath of fresh air, as she tailored the perfect experience for us. We love our new house, especially with a little one on the way! Thanks again Miss Patel for all your assistance!!
Dear McCartney, I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleHad an amazing experience with the company with such a helpful hand from Lewis. Great personality and was really helpful with me and my partners’ enquiries. What a guy!!
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI had a lovely experience with Lewis looking at some flats yesterday. He was very accommodating, addressing all my questions and offering great insights about the neighborhood. Highly recommend!
Dear Rebecca, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
