Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

839 reviews across 1 platform

298 Elgin Avenue, Maida Vale, London, W9 1JS

Dexters's office in London, at 298 Elgin Avenue, is rated 4.9 out of 5 across 839 reviews on 1 platform, including 839 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

839

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I had a really great experience with Piers. He was professional, attentive and made the process much easier than I expected. Highly recommend!

Emily · 17 October 2024

Agent replied · 25 October 2024

Dear Emily, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Leorenta was so kind and professional and i’m extremely happy she made my day x

Aaliya · 14 June 2021

Agent replied · 13 June 2024

Dear Aaliya, Thank you for your great review regarding our Maida Vale office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Excellent communication and customer services. Hughe is very helpful and has lots of market knowledge.

Ana · 14 June 2021

Agent replied · 13 June 2024

Dear Ana, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Coming to this office to collect keys on a regular basis to access local properties Is always a good experience. Aaron & the team here are always bubbly, helpful & enjoy engaging with us as a contractor. It's always a great first impression when you can see a clear team spirit among guys that enjoy the job they do. Worth all the stars given. Great work guys

Mark · 14 June 2020

Agent replied · 13 June 2024

Dear Mark, Thank you for your great review regarding our Maida Vale office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Nothing was too much trouble for the team at Dexters, Thanks to Neela, we managed to sell our property in a timely manner.

Keerti · 15 June 2018

Agent replied · 13 June 2024

Dear Keerti, We are delighted to read that our Maida Vale Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

4/5

Google

Great service in completing the LET and transparent fees- Our estate agent Levi was great at ensuring we got the flat we wanted and all went through smoothly. After service not so great- luckily we have a wonderful landlord but if we didn't I think we could have been in an awkward position! Would defo reommend.

Urvi · 15 June 2017

5/5

Google

Highly recommend this estate agent as they keep the prices and services realistic without extreme ballooning of prices. This makes a massive difference to rent or buy. Great praises for Miss Camilla Barbetti for a great service in the rental department. My best wishes. Sami Evans

Sami · 14 June 2023

Agent replied · 13 June 2024

Dear Sami, Thank you for taking the time to leave a wonderful 5 star Google review. Camilla will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Leorenta was amazing, very helpful and knowledgeable. Made me very welcome and at ease

Connor · 14 June 2021

Agent replied · 13 June 2024

Dear Connor, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Had such a great experience with you while looking for a flat, extra thanks to Sara at the office, you're the best!

Karolina · 15 June 2018

Agent replied · 13 June 2024

Dear Karolina, We appreciate you taking the time to submit your review regarding the service you received from our Maida Vale Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

We have been a customer to Dexter’s for over a year now. At the beginning we had some issues with our property manager but then we got assigned to Soraya Pérez and it was like night and day. Of course the property is old and it has some issues but Soraya always manage to sort them out promptly and more important communicate to us during the whole process.

Esau · 15 June 2019

Agent replied · 13 June 2024

Dear Esau, We are really pleased to read your positive review regarding the service from our Maida Vale Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Great customer service - Aaron was helpful, polite and attentive to our needs

Gabby · 14 June 2021

Agent replied · 13 June 2024

Dear Gabby, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Leorenta, my estate agent was incredibly helpful in my push to rent a flat and she was efficient and friendly as she tried to get the best both for me and for the landlord. So a big thanks to her as now I can start the next chapter in my life, moving away from home. Professional, quick, and efficient!!!PositiveResponsiveness, Quality, Professionalism

Freddy · 14 June 2021

Agent replied · 13 June 2024

Dear Freddy, Thank you for taking the time in providing such lovely comments about Leorenta in our Maida Vale office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

James and Dunica were great in helping me to find an apartment. Very helpful, efficient and accommodating.

Michael · 14 June 2020

Agent replied · 13 June 2024

Dear Michael, We greatly appreciate you putting aside the time to submit a review about our Maida Vale Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

i was looking for a property in the maida vale area. izzy was a great help and made is a stress free process !

Harry · 25 August 2024

Agent replied · 25 October 2024

Dear Harry, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Going above and beyond. Even took the dog for a week to facilitate easier viewings! Long live Hugh and his team

Ramy · 15 June 2018

Agent replied · 13 June 2024

Dear Ramy, Thank you very much for your great review regarding our Maida Vale Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Elion assisted me and my flat mates tremendously in flat search constantly providing us with helpful information thereby making sure our needs were met .

Samuel · 26 July 2024

Agent replied · 23 August 2024

Dear Samual, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

James and the team are great so professional, efficient always prepared to give that bit extra.

Claire · 14 June 2020

Agent replied · 13 June 2024

Dear Claire, Thank you very much for your great review regarding our Maida Vale Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Mark, my agent agent was very efficient and gave me always the right advice. He was never too pushy or invasive but was always aware of the process. I had my completion today and I can definitely recommend the agency to other buyers.

Francesco · 14 June 2023

Agent replied · 13 June 2024

Dear Francesco, We really appreciate you taking the time to leave such lovely comments about Mark. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Maida Vale team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I dealt predominantly with Lewis and found him incredibly easy to liaise with. Punctual, very personable, knowledgable and reasonable when he needed to be.

George · 24 July 2024

Agent replied · 23 August 2024

Dear George, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I would recommend Dexters to anyone looking to find a home. I rented a house with James and he was extremely professional and experienced, yet friendly when helping me find a home to rent. I couldn’t have asked for a better service and i’m very grateful for the time James took with me to help me out.PositiveQuality, Professionalism, Value

Oli · 14 June 2021

Agent replied · 13 June 2024

Dear Oli, Thank you for your great review regarding our Maida Vale office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Really helpful, quick turnaround, no nonsense, no time-wasting. Mike is there whenever you need him and is on point.

Marc · 15 June 2018

Agent replied · 13 June 2024

Dear Marc, Thank you for your review regarding your experience with our Maida Vale Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Great check-out experience. Deposit refunded promptly and moving process was handled very smoothly. Thanks to Soraya Perez.

Timothy · 15 June 2019

Agent replied · 13 June 2024

Dear Timothy, Thank you for your review regarding your experience with our Maida Vale Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I had an amazing experience at Dexters. I was looked after by Leorenta who was very helpful, she understood exactly what I was looking for and made my experience excellent. I definitely will come back as I felt the service was personalised and with Leorenta’s help I will be able to get the home of my dreams.PositiveProfessionalism

Kaltrina · 24 August 2021

Agent replied · 13 June 2024

Dear Kaltrina, I was delighted to read the comments in relation to our Maida Vale office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We could not be happier! Shaquille was dedicated and extremely professional. A total pleasure.

Guilherme · 14 June 2020

Agent replied · 13 June 2024

Dear Guilherme, Having read your review, we would like thank you for your feedback about our Maida Vale Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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