Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

839 reviews across 1 platform

298 Elgin Avenue, Maida Vale, London, W9 1JS

Dexters's office in London, at 298 Elgin Avenue, is rated 4.9 out of 5 across 839 reviews on 1 platform, including 839 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

839

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Georgia really helped me with my property search, she was really responsive and helpful and always kept me updated. I would definitely recommend he, she was brilliant

Jack · 15 January 2024

Agent replied · 13 June 2024

Dear Jack, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Many thanks to Leorenta

Engji · 14 June 2021

Agent replied · 13 June 2024

Dear Engji, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Thank you for your help today Jo (Jo Thompson )! Amazing service, super helpful and attentive! Bx

B · 24 July 2024

Agent replied · 23 August 2024

Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Lewis has always class whenever I’ve ever needed anything. Highly recommend!!

Hamza · 17 October 2024

Agent replied · 25 October 2024

Dear Hamza, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Fab experience with Elliot showing me around, not pushy and super patient agent. Would 1000% recommend

Everton · 24 July 2024

Agent replied · 23 August 2024

Dear Everton, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

I was so impressed with Isabella’s service on Monday. She was very polite and informative!! Couldn’t recommend a better company if you are unsure of what you want !

Ella · 28 October 2023

Agent replied · 23 August 2024

Dear Ella, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Hugh and the sales team have been fantastic will the sale of my property. I can highly recommend selling your property through them. I had fantastic photos taken and many viewings booked in the first week and received 3 offers in the first ten days of marketing. Really professional and hard working agency that know there stuff.

Freddy · 15 June 2019

Agent replied · 13 June 2024

Dear Freddy, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Maida Vale Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Dunica Sinclair has the perfect mix of efficiency and friendliness. Every query was answered in a timely manner and with accuracy. She really went out of her way to make the renting process easier and what is more, she is always a pleasure to speak to. I had a really great experience renting with Dunica and Dexter’s

Eimear · 15 June 2019

Agent replied · 13 June 2024

Dear Eimear, I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I've rented with Dexters for a while and had a few different property managers. Soraya, the most recent has been the best by faaaar. She was really good at getting stuff done quickly, kindly responding to all emails. She was also the only property manager to deal with the landlord and sort out issues with the property.

Tara · 15 June 2019

Agent replied · 13 June 2024

Dear Tara, We appreciate you taking the time to submit your review regarding the service you received from our Maida Vale Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Fantastic experience! Quick service and the kindest and most understanding agents.

Christie · 3 October 2024

Agent replied · 25 October 2024

Dear Christie, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

With me, Soraya Perez exceeded all expectations in the role of Property Manager. She always has a positive attitude and is detail-oriented. Soraya goes beyond the call of duty by seeking out and following up on additional responsibilities. Her customer service has been superb. It has been a pleasure to have Soraya as my Property Manager.

Emin · 15 June 2019

Agent replied · 13 June 2024

Dear Emin, We appreciate you taking the time to submit your review regarding the service you received from our Maida Vale Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Lewis. E was brilliant , would highly recommend .

Tega · 17 October 2024

Agent replied · 25 October 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

I have found Dexters to be a great agent who make their vendors feel they are trying their upmost to sell their house and obtain the best price possible and are very efficient and professional. Jamie Walters in the Maida Valw off is has been fantastic.PositiveResponsiveness, Quality, Professionalism

Isabelle · 24 August 2021

Agent replied · 13 June 2024

Dear Isabelle, Thank you so much for the fantastic feedback, the team at Maida Vale are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Indrit and Leorenta helped me out alot when it came to finding properties that were suitable for me and my family. They responded and acted quickly to any questions that I had and always made sure to keep me up to date.

Dea · 14 June 2022

Agent replied · 13 June 2024

Dear Dea, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Great service from the team again recently as our flat has been going through renovations prior to being put back on the market. Primarily dealing with Soraya who has diligent, accommodating and very communicative throughout the process - definitely removing a lot of stress as we live abroad. Thanks! Dom & Vicky

Dominic · 14 June 2020

Agent replied · 13 June 2024

Dear Dominic, We appreciate you taking the time to submit your review regarding the service you received from our Maida Vale Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

My friend and I went on a couple of viewings with Jay Newman and he was extremely helpful and professional.

Jack · 15 March 2024

Agent replied · 13 June 2024

Dear Jack, Thank you for your kind comments regarding Jay and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.

5/5

Google

Very informative, genuine estate agent. Honest about the house and surrounding area.

Oliver · 24 July 2024

Agent replied · 23 August 2024

Dear Oliver, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team

5/5

Google

Eva Reynders provided an excellent service in helping me to resolve a tricky problem. Thank you and good luck.

Paul · 15 March 2024

Agent replied · 13 June 2024

Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Excellence and professionalism are there words. They provide a totally safe and honest service. You will be accompanied by the best and will guarantee optimal conditions to go through the entire process so to secure your ideal property. Aaron have been kind and really helpful to my family. Highly recommended .

Hayatou · 14 June 2020

Agent replied · 13 June 2024

Dear Hayatou, Thank you for your kind words regarding our Maida Vale office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Shaquille and James helped me and my flatmate to find a beautiful flat in a lovely building. They both made every step of the process so easy and stress-free. We definitely felt like we could trust their advice and I will not hesitate to do business with Dexters in the future.

Colby · 14 June 2020

Agent replied · 13 June 2024

Dear Colby, Having read your review, we would like thank you for your feedback about our Maida Vale Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Hugh at Dexters (then Pembertons) was the agent I bought my flat from a year ago. Recently I called him again for a mortgage valuation. Hugh was prompt, attentive, quick to respond, and knows the local market well. Highly recommend.

Tina · 15 June 2017

5/5

Google

James and Dunica at Dexters maida vale have provided me with a very good service from start to finish of the letting process. my property was let quickly, the administration was handled well and communication was clear and honest. on the basis of my experience i would recommend Dexters strongly.

Sean · 14 June 2020

Agent replied · 13 June 2024

Dear Sean, Thank you for your review regarding your experience with our Maida Vale Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Since Manuela has taken over responsibility for my tenancy with Dexter's my experience has been second to none. Always quick responses with clear details. Most of all she clearly cares for her tenants and has their well-being at heart.

Iain · 14 June 2022

Agent replied · 13 June 2024

Dear Iain, Thank you for your review, and mentioning your experience with Manuela. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We’ve had an extremely good experience with Dexters recently - in particular with Leorenta. She has been unbelievable good to us throughout the process; quick, efficient and very professional. We are so grateful for the service she has given!

Thomas · 14 June 2022

Agent replied · 13 June 2024

Dear Thomas, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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