Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBest estate agent I have ever dealt with! All of the lettings team cared and showed fantastic support, care and attention throughout the process. Without their help I would never have been able to secure my new flat. The continuation with their management team has been seamless thus far too. By far and away the best experience of an estate agent I’ve ever had. Highly recommend!!!
Tony · 15 June 2018
Agent replied · 13 June 2024
Dear Tony, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Maida Vale Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleNagin’s advise and karisima amin’s no Nonsense approach has resulted in let to first class corporate tenant so quickly
Both of them were most helpful and full of the resources
Terrific services follow up
Really breath of Fresh air
I
Manu · 19 July 2023
Agent replied · 13 June 2024
Dear Manu , Thank you for taking the time to leave a wonderful 5 star Google review. regarding your experience with our Maida Vale team. They will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThanks a lot to Karishma Amin, her professionalism, attention to detail and prompt communication made the renting process smooth and stress free!
Инна · 2 August 2024
Agent replied · 23 August 2024
Thank you for your kind comments regarding Karishma and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleOur agent Sara has been very helpful and efficient, making the process as painless as possible.
Lachlan · 15 June 2019
Agent replied · 13 June 2024
Dear Lachlan, I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexters were really helpful with finding me my flat. David was always on it and made things as quick and easy as possible. He made good contact and kept me informed about how things were progressing. All round amazing service and would defintiely recommend Dexters to a friend.
Romilly · 15 June 2019
★★★★★ 5/5
GoogleFrom the very first phone call I made, Ryan gave exceptional service. He was also well informed and helpful during the viewing. If you're looking for a place to rent, Ryan at Dexters is highly recommended.
Darcy · 17 October 2023
Agent replied · 13 June 2024
Dear Darcy, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters has been incredible for me, specifically Leorenta, who is one of the best agents i’ve worked with. Didn’t end up renting through her as my circumstances have changed however she was very helpful and thought I would send in a review. I would recommend calling her if you’re looking for a flat to rent.PositiveResponsiveness, Quality, Professionalism
Drin · 14 June 2021
Agent replied · 13 June 2024
Dear Drin, Thank you for your kind words regarding Leorenta and our Maida Vale office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI had a lovely chat with one of the agents at Dexters, his name was Elion. Really great sense of humour and was very welcoming.
Yasin · 30 May 2024
Agent replied · 23 August 2024
Dear Yasin, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleIt was lovely to work with Izzy, she was so easy to communicate and outstanding skills. Thank you so much for understanding my needs and helping me to find my place. Best wishes
Irem · 16 December 2023
Agent replied · 13 June 2024
Dear Irem, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMet Izzy, she was great, really knew her stuff and super helpful!!
Summer · 22 December 2024
Agent replied · 29 December 2024
Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleExcellent service and very professional. Worked through multiple iterations due to changing requirements but always successfully resolved any challenges. Karishma in particular who managed our case was very attending and responsive to all requests - thank you! Would definitely recommend.
Dimitri · 14 June 2023
Agent replied · 13 June 2024
Dear Dimitri, Thank you for taking the time to leave a wonderful 5 star Google review. Karishma will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleTudor and Sara are the most helpful estate agents I've ever come across, the whole process was made easy and straight forward. I have dealt with other Estate Agents in London that could not cater my search, these guys were on the ball from day one. I would also like to mention Demi who was always very helpful throughout the process, thanks guys!
Dean · 15 June 2019
Agent replied · 13 June 2024
Dear Dean, We greatly appreciate you putting aside the time to submit a review about our Maida Vale Office. Every source of feedback is really important to us and we would like to thank you for having awarded us XX stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleWhen I rent my house with Dexter, the first months was horrible, I really didn't recommend this company for rent an house, but when Soraya, our property manager, started to work with us, all change. The quality of her jobs is amazing. Any problem that we had with the house is resolved super quickly and good quality. Soraya, please stay with us always!!!!
Alicia · 15 June 2019
Agent replied · 13 June 2024
Dear Alicia, Thank you for taking the time to write a review about the great service you received from our Maida Vale Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
GoogleI heard a lot of bad of bad reviews about them when i was saying to people around i saw the flat with Dexter. but i didn't believe any of them as i would prefer to judge based on my person experience. After finding a flat and paying 400£ (1week deposit ), I was waiting to pass what they call "the hub" a 3rd party.... right!!! ... to pass referencing but i didn't for whatever reason. Disregarding! The thing is you loose the 400£!!! so you pay 400£ for them to check ur details to see if u can rent or not !!!!! not 100£ but 400£ !!!! i find it dodgy a bit and i would not recommend them at all to anyone.
They are sooooo much in favour to the landlord as he pays them by forgetting that without the tenant money / rent... they are out of business !!! I would Avoid in the future at any cost. i did deal with other agencies and their procedure in more genuine and professional .NegativeProfessionalism
Fadi · 24 August 2022
★★★★★ 5/5
GoogleJon was proactive and diligent throughout the transaction
Duncan · 14 June 2021
Agent replied · 13 June 2024
Dear Duncan, Thank you for your great review regarding our Maida Vale office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe sold our flat with Dexters and they were amazing. Towards the end there were some tricky negotiations and we were about to go into lockdown as a result of Covid19. Dexters worked so hard to get our sale through and without Hugh and David I don't think it would have happened. Could not recommend them highly enough. Thank you!
Zoe · 14 June 2020
Agent replied · 13 June 2024
Dear Zoe, I was delighted to read the comments in relation to our Maida Vale office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThank you so much Dexters! Thank you Tudor! Renting was refreshingly straight forward and hassle free!
Otilia · 15 June 2018
Agent replied · 13 June 2024
Dear Otilia, I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleKarishma found us a wonderful flat! She was a pleasure to deal with and we’re so grateful to her for helping us navigate the London rental market.
Ruth · 15 March 2024
Agent replied · 13 June 2024
Dear Ruth, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHad an excellent buying experience with Anthony S - responsive, informed, not too salesly, friendly and approachable. Thank you
Asim · 2 August 2024
Agent replied · 23 August 2024
Dear Asim, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHad an excellent experience working with Karishma Amin. She was extremely helpful and offered a great service. I would highly recommend her to anyone, even for general advice.
Aaron · 14 February 2024
Agent replied · 13 June 2024
Dear Aaron, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Karishma, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 1/5
GoogleBad service and unfavourable contract terms. two of many examples:
- the agent told us one of the doors in the building was storage but it was actually another flat's front door who are super noisy, so they clearly lied to us.
- found out later, they spoke badly about us to the landlords (even though they were speaking badly about the landlords to us before we signed).
-
Jon · 14 June 2023
★★★★★ 5/5
GoogleWe had a number of property viewings with Elion the other day. He was very helpful/knowledgeable and was a great agent to work with
Paul · 14 April 2024
Agent replied · 13 June 2024
Dear Paul, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Elion, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI very rarely leave reviews, but the sales consultant George at Dexters went above and beyond in the search for our new flat. He was incredibly dedicated to finding us the home of our dreams, really listened to our requirements, and was a complete joy to work with. Don't hesitate to use Dexters!
Kiki · 14 June 2021
Agent replied · 13 June 2024
Dear Kiki, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 4/5
GoogleGreat service from Izzy to find my perfect flat. I appreciated being shown an off-market property and Izzy’s warmth and enthusiasm helped make the process less stressful!
H · 15 January 2024
Agent replied · 13 June 2024
Dear H A, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Maida Vale office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
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