Trusted Agent profile · London
★★★★★
839 reviews across 1 platform
298 Elgin Avenue, Maida Vale, London, W9 1JS
Dexters's office in London, at 298 Elgin Avenue, is rated 4.9 out of 5 across 839 reviews on 1 platform, including 839 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI had an amazing experience talking to Emira who works at Dexters Maida Vaile, and has made my time finding a new home much easier. She was so lovely and had an amazing attitude. I highly recommend her!
Dear Altina, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSoraya has been an absolute pleasure to work with and has always responded to any requests in a timely and professional manner, she and the team at Dexters are a joy to work with.
5/5
GoogleIt has been a great pleasure dealing with Tom Jacobs. He was very helpful and responsive. He was very knowledgeable and always addressed all our queries in a timely manner. I highly recommend Dexters and Tom.PositiveResponsiveness, Professionalism
Dear Rami, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleSoraya has always been available to my enquires. She was always very quick at addressing the issue and resolve it. She has been a great property manager, as she constantly kept me updated with any changes and always kept me in close touch with the landlord.
Dear Nadia, I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleBeen in touch with Daniel Norman who has been really helpful through the letting process. Definitely recommend working with Dexters for your property requirements!
Dear Aayush, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleSoraya has been great at helping us manage our flat over last 2 years. She is very prompt in her replies and has helped multiple times in getting landlord approvals
5/5
GoogleDan in lettings was a great help in letting out our flat and gave us so much knowledge on the market. Refreshing to finally find a straight talking helpful agent in the area
Dear Marta, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
GoogleFalsely advertised a flat as being 'recently renovated' last March when in fact the damp was just painted over.Flat is now riddled with mould/mildew/damp in every room.Would definitely not use this Company again.
5/5
GoogleAmazing service was provided by Leorenda ! Communication with her was always quick & clear. Highly recommend her as she is extremely polite & helpful. Would defo contact her for moving again. Thank you so much once again ☺️
Dear Nouhad, Thank you so much for the fantastic feedback, the team at Maida Vale are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleAs a surveyor looking for a comparable, I was extremely impressed with David's knowledge. He just knew his subject matter, delivered it concisely and helped me a great deal. Can't thank him enough and i will always call Dexters first, in the future!
Dear Mark, We are really pleased to read your positive review regarding the service from our Maida Vale Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleDexter's have been managing my flat and have been doing a great job. The tenants they found are great. Soraya Perez the Propperty manager has been prompt to respond to any queries from the tenants or me. Please keep up the good work. Thank you.
Dear Bunmi, We are delighted to read that our Maida Vale Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleJoe worked tirelessly to help me find a property. Very professional. I didn’t buy with dexters but Joe and the rest of the team were very helpful with my search. Great agents!
Dear Otto, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleVery pleased with the service we had from Tom who showed us flats that met our needs. He was patience, kind and efficient in communicating with us throughout the process. Thanks!
Dear Laura, thank you for leaving such a lovely review for our Maida Vale office. We really appreciate you taking the time to leave us a review and wish you all of the best in your new home. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleProfessional and proficient lettings agency that is fast at responding and flexible with requests. Soraya, our contact, is probably the best that I have ever dealt with and has sorted a number of issues such as the cooker / boiler quickly. Can't fault them.
Dear Callum, We appreciate you taking the time to submit your review regarding the service you received from our Maida Vale Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleDexters were great. They've looked after my property for ten years while I was living in New York and they took care of all the complexity of managing the tenants and dealing with repairs etc. I can highly recommend them!
Dear Afdhel, Thank you for your kind words regarding our Maida Vale office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleDexters was recommended by family who were exceptionally impressed with the Lettings team. I’ve been dealing with James and Aaron at Dexters, whom have provided me with a flawless service. They have been professional, efficient and delivered what they promised.
Dear Salpesh, Thank you for taking the time in providing such lovely comments about James in our Maida Vale office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleWalked in to the office a few months ago with no prior agreed meeting, and Daniel Norman immediately found me and my partner a property to view. Great flexibility!
Dear Eduard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleDexter's were very responsive and worked really well together as a team. I felt as though the whole office was behind my sale. They have a very good process and system in place for sellers.
Dear William, Thank you for your kind words regarding our Maida Vale office. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleDavid in Dexters is amazing. He is always available to answer your questions and make a solution for any problems you have. He is very quick, efficient and knowledgeable. He is a five star person in Dexter’s. Highly recommended.
Dear Negz, Having read your review, we would like thank you for your feedback about our Maida Vale Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI had wonderful support over the phone from a lovely young lady called Emira! She was very helpful as well as patient and friendly. Thank you very much!
Dear Carolina, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFantastic job by Neela and Hugh in marketing my property, obtaining a number of offers, and negotiating a fair price within a short period of time. Entire process was very painless, with constant updates throughout. Would instruct them again in a heartbeat.
Dear Sam, I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleDear Emira Ramadani. Thank you for your service! Perfect and very professional! 👌👍👏 Rostislav and Lukas …
Dear Jaro, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleReally pleased with the service received. Professional, quick and friendly team. Thank you to my agent Karishma.
Dear Bansi, Thank you for taking the time to leave a lovely review regarding Karishma. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy colleague and I came in to speak to the sales team regarding a property we are valuing. The team were welcoming, approachable and very helpful. Wishing you all the best. Saul Gerrard of Saul Gerrard Surveyors
Dear Saul, We appreciate you taking the time to submit your review regarding the service you received from our Maida Vale Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
