Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLorenta was a great help. She knew our requirements & shortlisted apartments that met our needs. Very responsive & well organised. I will definitely be contacting her for my next move :-)
Rahul · 14 June 2021
Agent replied · 13 June 2024
Dear Rahul, Thank you for taking the time in providing such lovely comments about Lorenta in our Maida Vale office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleDexter’s and in particular David have been brilliant. We have been looking for a property with our daughter and David’s knowledge and advice have been invaluable. I would highly recommend him and his team. Many thanks.
Jane · 14 June 2020
Agent replied · 13 June 2024
Dear Jane, I was delighted to read the comments in relation to our Maida Vale office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFrom the moment I walked into the office to getting the contract to my beautiful new flat, my experience with Dexters has been a smooth, professional and most enjoyable experience. Getting a new property can be one of the most stressful things in life but Aida was by our side all the way, reassuring us and leading us to a happy conclusion. I'm very grateful to Aida and the team at Dexters. Alexandra.
Alexandra · 15 June 2017
★★★★★ 5/5
GoogleGemma and her lettings team are absolute stars. Trust them with your property !
Ali · 5 September 2025
Agent replied · 9 September 2025
Dear Ali, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI would like to thank Camilla Barbetti - she is quick, patient and client oriented.
Maria · 14 June 2023
Agent replied · 13 June 2024
Dear Maria, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters were fantastic in helping us with our flat sale, They were attentive, understanding, took brilliant pictures and always in very good contact. Hugh was very good at keeping us informed about how things were progressing. Excellent service!
Francesca · 15 June 2019
Agent replied · 13 June 2024
Dear Francesca, We are delighted to read that our Maida Vale Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThis week I had 15+ flat viewings with 5 letting agents (from different agencies). By far, Eva Reynders from Dexters was the most efficient one. She kindly asked about what I was looking for in a flat and instantly got the right one for me. I would definitely recommend working with her for your next flat search!
Chema · 16 November 2023
Agent replied · 13 June 2024
Dear Chema, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Eva. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad an absolutely wonderful experience working with Izzy. She was able to show me a couple of flats that met my needs really quickly and she’s been extremely responsive and communication. Really hope to continue working with them.
Tasveera · 2 November 2024
Agent replied · 9 November 2024
Dear Tasveera, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleWe have been using Dexters Estate Agents for over two years and we are really happy with there service. Our property manager Soraya has been brilliant, quick to reply to emails and very helpful.
Anton · 14 June 2020
Agent replied · 13 June 2024
Dear Anton, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Maida Vale Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleEmira and Josh the best real estate agents! Can't recommend them enough. Both very professional, knowledgeable and flexible, it has been a pleasure to work with them. Thanks to both of them my experience as a first time buyer was a smooth & a pleasant one.
Once again thank you both for your advice and support throughout the buying process!
Anna · 19 July 2023
Agent replied · 13 June 2024
Dear Anna, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleStaff are very friendly, helpful and professional. Joanna is a very friendly approachable a great asset to Dexters. Would highly recommend their services.
Eileen · 14 June 2022
Agent replied · 13 June 2024
Dear Eileen, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI just want to praise Manuela; she was handling my case and she proved herself to be very knowledgeable and extremely helpful and professional. She always gets back to me with promot response and she is very kind and pleasant over the phone. I have dealt with different people in the past and I do not want anyone else to be in charge anymore. She is the asset for this company!.
M · 14 June 2022
Agent replied · 13 June 2024
Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLorenta was great, she showed me plenty of properties and was very responsive.
I would definitely recommend Lorenta if you are looking for a place around Maida Vaile :)
Vanessa · 14 June 2021
Agent replied · 13 June 2024
Dear Vanessa, It’s great to hear that you have had a brilliant experience with our Maida Vale office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Louise Smith Customer Relations Team
★★★★★ 5/5
GoogleJames is one of the best agent I found in London. He knows all details of the properties he is showing. He is very willing in finding the property that meets client needs!!!
Giulia · 14 June 2020
Agent replied · 13 June 2024
Dear Giulia, We are delighted that you took the time to leave such a fantastic review which the Maida Vale team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat experience, Id like to thank Indrit in particular for helping me with my search he was very well organised!
Era · 24 August 2022
Agent replied · 23 August 2024
Dear Era, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI highly recommend Daniel he was very professional and went out of his way to help me looking for my perfect flat, such great service.PositiveResponsiveness, Quality, Professionalism, Value
Yael · 14 June 2021
Agent replied · 13 June 2024
Dear Yael, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI spoke to Hugh who was very helpful with comparable evidence for a new build property I was valuing for a client within W9. Clear and knowledgeable - pleasure to deal with.
Paul · 14 June 2020
Agent replied · 13 June 2024
Dear Pauk, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSoraya is just awesome, not only is she friendly and approachable for anything. I feel she is on my side and goes out of her way to make sure everything is good.
S · 14 June 2020
Agent replied · 13 June 2024
I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDavid was very helpful during my property search. He and his team are an excellent source of knowledge for the local market. I was referred to them and have referred others. Recommended.
William · 14 June 2020
Agent replied · 13 June 2024
Dear William, We are really pleased to read your positive review regarding the service from our Maida Vale Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe selected Dexters after my property had been on the market for over a year. A number of previous agents blamed the lack on interest on the economy and other factors that were not possible to change. Hugh from Dexters was immediately different in his attitude and his proposed strategy and the property was successfully sold within a few weeks.
Personally, I believe that Dexters' internal processes, communication and attitude of the team is conducive to be effective. They use a CRM system so understand exactly what was told to the vendor by a colleague and are able to respond promptly and efficiently. I took the service to me as an example of the service to buyers. Hence, they are able to close sales simply through high service levels.
Even in an erratic market, understanding that there are matches to be made between buyers and sellors, it's simply a case of trying different ways to achieve that - is an excellent approach to business. I suspect they have gained a substantial amount of market share from this and well deserved.
Rania · 14 June 2020
Agent replied · 13 June 2024
Dear Rania, Having read your review, we would like thank you for your feedback about our Maida Vale Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThank you to Karishma for her impartial rental advice. Really helpful.
Mira · 14 June 2023
Agent replied · 13 June 2024
Dear Mira, Thank you for taking the time to leave a lovely review regarding Karishma. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleReliable and trustworthy agents. Every issue with the house I moved in to was sorted out even though sometimes we did hit some hurdles. Tudor was by far the best agent we came across
Chris · 15 June 2019
Agent replied · 13 June 2024
Dear Chris, I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDavid is really great to find outstanding opportunities fit for our expectation and budget. Hope, we'll find our dream flat and will buy our first flat with the help of David.
Hande · 14 June 2020
Agent replied · 13 June 2024
Dear Hande, Thank you very much for your great review regarding our Maida Vale Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery quick responses and queries were answered politely with clear communication. Thanks to Joanna Thompson for her quality of service
W · 14 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
