Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

839 reviews across 1 platform

298 Elgin Avenue, Maida Vale, London, W9 1JS

Dexters's office in London, at 298 Elgin Avenue, is rated 4.9 out of 5 across 839 reviews on 1 platform, including 839 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

839

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Emiraa was my "go to" during the whole process of buying my house. She was not only answeing all our questions promply but also the only person who kept me in the loop during the long stressful process.Couldnt recommend her enough.

Gerald · 14 June 2022

Agent replied · 13 June 2024

Dear Gerlad, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Lewis is great. Best agent in London!

Nyra · 17 October 2024

Agent replied · 25 October 2024

Dear Nyra, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Have been looking for a property in the W9 area and I've been very pleased with the viewings I've had with Piers on Sutherland Avenue. I feel that Piers really knows the area and the flats that he's showing, and he's really taken the time to understand what I'm looking for. Many thanks to him.

Jack · 17 October 2024

Agent replied · 25 October 2024

Dear Jack, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I worked with Agent Leorenta as part of my rental search; and she's been of great help. Although I ended up finding a flat with another office, she has always been very understanding of my needs and has responded accordingly with the flats she offered me.PositiveResponsiveness, Professionalism

Nisa · 14 June 2021

Agent replied · 13 June 2024

Dear Nisa, Thank you for taking the time in providing such lovely comments about Leorenta in our Maida Vale office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Karishma was brilliant and very efficient. Would thoroughly recommend her services to anyone looking to rent in West London.

Carsten · 15 March 2024

Agent replied · 13 June 2024

Dear Carsten, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Karishma was incredibly helpful and professional throughout the whole rental process. She was enthusiastic, supportive and positive at every stage of the process. I would highly recommend her!

Jasmine · 18 August 2023

Agent replied · 13 June 2024

Dear Jasmine, We are really pleased to hear you had an enjoyable experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amazing company, amazing employees and solid future ahead of them. Indrit Sejdiu is truly a great ambassador of the companies values and principles. He is a very strong employee and will definitely leave a mark on the real estate industry

Ermal · 14 June 2022

Agent replied · 13 June 2024

Dear Ermal, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Unethical conduct alert! Heads up everyone looking to rent! They've been known to unfairly burden tenants with landlord renovation expenses turning the process of getting the deposit back into a nightmare. They have also been caught unlawfully accessing the property without consent quoting repairs and alterations to the landlord in the middle of my tenancy and before the professional inventory checkout. Approach with caution!

Irene · 14 April 2024

Agent replied · 13 June 2024

Dear Irene, I am sorry to read your 1* review comments. I understand the office have already been in touch to discuss this with you. Kind regards, Asma, Customer Relations Team

5/5

Google

When living abroad it can become quite challenging to manage several high end properties in London , but not when you have people like Anthony or Tudor who go above and beyond to get the job done and please both me and the tenants. Efficiency is an understatement when dealing with Dexters

Lex · 15 June 2019

Agent replied · 13 June 2024

Dear Lex, Thank you for your review regarding your experience with our Maida Vale Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Thankyou Dexter's for being very responsive and a special shout out to Emira who was very cooperative and helpful in regards to all of my questions. Would definitely recommend her and her 5 star customer service, Thank you again.

Jessica · 14 June 2022

Agent replied · 13 June 2024

Dear Jessica, Thank you for your review, and mentioning your experience with Emira in our Maida Vale office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters, especially Daniel Norman were extremely helpful during my flat search process! Daniel walked us through the entire renting process and help us as much as he could through referencing and getting the contracts ready on time. Thanks, Daniel!

Santiago · 14 June 2022

Agent replied · 13 June 2024

Dear Santiago, It’s great to hear that you have had a brilliant experience with our Maida Vale office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Even though I didn't buy a property Anthony was really helpful in the process, would definitely recommend!

Ali · 15 March 2024

Agent replied · 13 June 2024

Dear Ali, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

4/5

Google

Izzy is super helpful in following up on our search and keeping in touch throughout!

Isabella · 14 April 2024

Agent replied · 13 June 2024

Dear Isabella, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Izzy was super helpful would highly recommend her for anyone looking to work with an estate agent I will be using her again!

Daisy · 17 October 2023

Agent replied · 13 June 2024

Dear Daisy, Thank you for your kind comments regarding Izzy and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Brilliant service from Ryan!! He helped me through the whole process so smoothly and gave me great advice and reassurance. Thank you Ryan

Damaris · 17 October 2023

Agent replied · 13 June 2024

Dear Damaris, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Nice properties, friendly service and quick to respond to queries which makes the whole process easier. Soraya has been our property manager for a year now and she’s quick to reply and resolve any issues. She’s also proactive in terms of maintaining the property arranging regular visits, etc.

Kalo · 14 June 2020

Agent replied · 13 June 2024

Dear Kaloyan, Thank you for your review regarding your experience with our Maida Vale Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Elion was superb - top man with great recommendations.

Charlie · 24 July 2024

Agent replied · 23 August 2024

Dear Charlie, Thank you for taking the time to leave a lovely 5 star review. Your opinion is valued greatly and it ensures we maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

Negin and Eva were exceptional in the letting process of my property!

Ana · 30 May 2024

Agent replied · 23 August 2024

Dear Ana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I dealt with Eva Reynders, she was good and helpful, and she had a nice way of explaining. Thank you very much for your interest and help

Alhanoof · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a very positive and professional experience with Dexters. My agent Karishma was incredibly diligent and helpful throughout the process

Anouska · 16 November 2023

Agent replied · 13 June 2024

Dear Anouska, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Big thank you to Indrit and the lettings team for helping me with my search. He was very polite and kept me updated regularly with any new properties that may have been of interest. Excellent service!PositiveResponsiveness, Professionalism

Maya · 14 June 2022

Agent replied · 13 June 2024

Dear Maya, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Thank you Josh! The deal could not have completed without your support!

Akihiro · 16 May 2024

Agent replied · 23 August 2024

Dear Akihiro, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Indrit has been excellent in dealing with our property. His services have been impeccable and he is always readily available for any queries or urgent matters.

Claudia · 14 June 2023

Agent replied · 13 June 2024

Dear Claudia, thank you for your kind comments and taking the time to leave us a wonderful 5 star review. We wish you all the best. Kind Reagrds, Asma Chughtai, Customer Relations Team

5/5

Google

Izzy has been great to work with! Super helpful and responsive to any queries.

San · 15 March 2024

Agent replied · 13 June 2024

Dear San, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a great 5 star review. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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