Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

662 reviews across 1 platform

4 Spring Street, London, W2 3RA

Dexters's office in London, at 4 Spring Street, is rated 4.8 out of 5 across 662 reviews on 1 platform, including 662 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

662

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We are delighted to have chosen Dexters Paddington to market our property. From the first valuation visit to the completion date, the whole experience has been extremely positive. Excellent customer service, professional and receptive approach, the team was always available, even at short notice. A special mention to Mark, with no hesitation in recommending Dexters.

Edward · 15 June 2018

Agent replied · 13 June 2024

Dear Edward, I am writing to say thank you for your kind comments about the service you received from our Paddington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Finding a new place in London is painful. I have worked with O'Connor who made it fun and way much easier. Thank you :)

Yiota · 16 December 2023

Agent replied · 13 June 2024

Dear Yiota, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Rosa has been been at the same time extremely professional and extremely nice. She was helpful, and I really appreciated her transparency. Searching for a flat could be really stressful, and it’s nice to feel that you can trust your agent.

Davide · 14 June 2022

Agent replied · 13 June 2024

Dear Davide, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Hyde Park & Bayswater office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

a fantastic and helpful experience

Jessica · 10 April 2026

Agent replied · 16 April 2026

Dear Jessica, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Chloe is the best agent I never met. She was so helpful with my property search I recommend to deal with her.

Laetitia · 15 January 2024

Agent replied · 13 June 2024

Dear Laetitia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I can highly recommend Rosa Lopez. She was very kind, replied quickly and helped me with all questions and problems I had in getting my flat :)

Nick · 17 September 2023

Agent replied · 13 June 2024

Dear Nick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Found my dream apartment thanks to Loujain! All through the process she has been super responsive, friendly and professional. She organised everything and kept me updated from my first call to the agency to the signature of the contract. Would definitely recommend renting with Dexters.PositiveResponsiveness, Professionalism

Wissal · 24 August 2021

Agent replied · 13 June 2024

Dear Wissal, Thank you for taking the time to leave a 5 star review regarding your experience with Loujain and our Hyde Park office. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I’ve had a great experience with Bella Carco from Dexters Hyde park office. She is friendly, enthusiastic and organises things well. Would definitely recommend her. Thank you Bella!

A · 18 August 2023

Agent replied · 13 June 2024

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Rosa is a Saint sent from renting heaven! She has great experience, understanding and most importantly, she is a sound human being. If she helps you, you've hit the jackpot!

Connor · 17 June 2023

Agent replied · 16 June 2024

Dear Connor, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent service especially from Rosa Lopez ,definitely recommend her and Dexters. She has been very helpful to find the right property in very short time frames. Thank you Rosa !

Dimitri · 14 June 2023

Agent replied · 13 June 2024

Dear Dimitri, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thank you so much to Rosa Lopez for helping us find and secure our flat. She was a helpful and trustworthy advisor the whole way through! We would absolutely recommend!

Samantha · 14 June 2023

Agent replied · 13 June 2024

Dear Samantha, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Catrin Rogers very good letting consultant

Vincenzo · 26 March 2026

Agent replied · 16 April 2026

Dear Vincenzo, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Prompt replies and very considerate to details of the person really have fan in me for my future property search in London. I spoke to Aaron ,who really made journey from property viewing to getting reviews very smooth in positive way. Really recommend these guys ! Cheers,keep it up .

Pooja · 14 June 2020

Agent replied · 13 June 2024

Dear Pooja, We are really pleased to read your positive review regarding the service from our Hyde Park & Bayswater Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Thank you Rosa for helping us choose this amazing property which I’m now excited to call home. Very thankful for your dedication in helping us find the right place

Ritvik · 17 June 2023

Agent replied · 16 June 2024

Dear Ritvik, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Rosa has been very helpful with my flat search and helped me to find a gem even though I was on holiday and not in London. She is very responsive and always available for any questions. Thank you !

Luca · 14 June 2022

Agent replied · 13 June 2024

Dear Luca, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thank you to Dexter’s for the massive help they were in making the process of finding somewhere to live easy and hassle free. I dealt with a young man named Matthew and he was a delight so charming and friendly, would definitely recommend to anyone who asked about them.

Christopher · 14 June 2020

Agent replied · 13 June 2024

Dear Christopher, We are really pleased to read your positive review regarding the service from our Hyde Park & Bayswater Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Dexters has been an excellent service for finding a property! My partner and I were assisted by Rosa Lopez when looking for property to rent. She has been incredibly helpful and dedicated in making sure our offer would go through, despite the current competition! She would always keep us updated on the process and did everything in a timely manner. I would definitely recommend her and Dexters for anyone searching for a property in this area!

Lissie · 14 June 2023

Agent replied · 13 June 2024

Dear Lissie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent service, we were able to find a great flat to rent very quickly thanks to Rosa Lopez. Rosa is very kind and always willing to answer any questions we have regarding the property and the renting procedure.

Elizabeth · 14 June 2022

Agent replied · 13 June 2024

Dear Elizabeth. We are pleased to read you received a five star service from Rosa in our Hyde Park and Bayswater office. We hope that we can assist you again in the future. Kind regards Louise Smith Customer Relations Team

5/5

Google

Great and efficient service! Rosa has been amazing with helping me to find a flat, doing a video viewing and answering on all of my queries. She is always very responsive and just a please to deal with!

Julia · 14 June 2022

Agent replied · 13 June 2024

Dear Julia, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Hyde Park & Bayswater office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I couldn't be happier with Dexters... in these crazy and overwhelming times that the house market is going thru, Rosa Lopez was always super friendly and above all, extremely professional. I can't recommend her enough. Thanks a lot

Pedro · 14 June 2022

Agent replied · 13 June 2024

Dear Pedro, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

4/5

Google

Bella and Corrin, both have been committed at trying to find me the right rental flat. Bella has been professional and respectful whilst showing the properties, I particularly liked the fact that there was no pressure from her.

Shabana · 14 June 2022

Agent replied · 13 June 2024

Dear Shabana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Fantastic service from Rosa Lopez, she went the extra mile to secure us our flat. Rosa kept us up to date throughout and it felt like a personalised service. Would definitely recommend and would use Dexters and ask for Rosa again in the future

Nicola · 14 June 2021

Agent replied · 13 June 2024

Dear Nicola. We are pleased to read you received a five star service from Rosa in our Hyde Park and Bayswater office. We hope that we can assist you again in the future. Kind regards Louise Smith Customer Relations Team

5/5

Google

Bella Carco of Dexters Bayswater assisted me with renting out my flat. She was very responsive and helpful. Bella is professional and I would recommend her services.

Morana · 14 June 2023

Agent replied · 13 June 2024

Dear Morana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I’ve had a great experience flat hunting with Dexter’s. Our agent Bella has been very professional and supportive on our hunt. We’ve really enjoyed working with her!

Christopher · 14 June 2023

Agent replied · 13 June 2024

Dear Christopher, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Hyde Park & Bayswater office. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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