Trusted Agent profile · London
★★★★★
662 reviews across 1 platform
4 Spring Street, London, W2 3RA
Dexters's office in London, at 4 Spring Street, is rated 4.8 out of 5 across 662 reviews on 1 platform, including 662 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleIsabella Carco is a phenomenal agent. She made the experience of securing a new house easy and seamless. She is a great professional and highly recommend her services.
Dear Nader, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleMy partner and I viewed a flat on Saturday, there was a few issues getting into the flat with the keys which was disappointing but Billy made every effort to get back in contact and arrange so we could still view the flat the same day - convenient for us as I’m not local. He was very helpful and lovely and answered all our questions.
Dear Lauren, Having read your review, we would like thank you for your feedback about our Hyde Park & Bayswater Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleNicole was great and advised us well to help us get the property that we loved. She spent the morning showing us around a few different apartments and understood what we were interested in
5/5
GoogleChloe from Dexters Bayswater has been very supportive and patient with my property search in the exhaustive London housing market. She is a professional, well mannered and punctual let agent that I would highly recommend to all. Thanks Chloe!
Dear Ahmed, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWhat an unexpected experience I had with Dexter. I had to go the extra mile and write a review. Your agent Margret Boyo was who I dealt with, she was so polite and lovely and I really felt at easy dealing with her. The customer service here is like no others and just want to say Thank you for giving me a grand experience.
Dear Bukky, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hyde Park & Bayswater Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleRosa is helping me to find a flat to rent. She calls me every Monday to find out how I'm doing with the search. She answers my questions and gives me very good advices about the search process. She is amazing!
Dear Silvia, Thank you for your kind comments regarding Rosa and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleEllie was a great help for us : we are a French family and it's our first time in London looking for a flat to rent. She is always available to explain, help and make sure everything is ok for us. We've found a lovely place ! Great experience with Ellie.
Dear Sophie, Thank you for your review, and mentioning your experience with Ellie in our Hyde Park office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleMany thanks to Codie Proud, from start to finish an enjoyable and painless process. Shown a great portfolio of properties and once an offer was made the process was easy to follow and complete, with lots of support. Thanks again
Dear Conor, Thank you for your kind comments regarding Codie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMe and my partner had a great experience with Dexter thanks to Rosa. She was very friendly and helpful showing us the perfect properties based on our criteria. We strongly recommend reaching out to her, to find your dream flat!
Dear Enrique, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMiss Rosa Lopez is more than helpful in finding me the property, coordinating with the landlord towards the final process of the paperwork. She left me the image as extremely honest, upfront as well as professional and warm-hearted. Therefore a five-star for her hard work is worthy. Highly recommended!PositiveQuality, Professionalism
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleMillie has been wonderful in helping me secure my first flat in London, which currently can be very challenging! She has effectively negotiated the terms of the new lease and made my move as smooth as possible. Would definitely recommend Dexters. Thank you very much Millie and Dexters team! OliviaPositiveProfessionalism
Dear Olivia. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleMs. Nicole from Dexter Agency found a wonderful home for our family of four. She managed the entire process beautifully and answered all our questions. We thank her sincerely.
Dear Selin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleRosa has been so lovely and helpful through the process of finding the ideal apartment for us! Especially helpful to pull forward viewings and making sure to minimise all the stress of moving! Thank you for being so helpful and professional while bringing a positive energy to the whole experience . Eimear & DavidPositiveResponsiveness, Quality, Professionalism
Dear Eimear. It’s great to hear that you have had a brilliant experience with our Hyde Park and Bayswater office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Louise Smith Customer Relations Team
5/5
GoogleChloe did amazing job, she was very helpful and me and my wife got our new beautidul flat !! Thank you Chloe and thank you to Dexter staff!!
Dear Anto, Thank you for your kind comments regarding Chloe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
5/5
GoogleI had a great experience with Dexters estate agent when looking to rent. Bella was very helpful and knowledgeable about the local market. She went above and beyond to ensure a smooth process. I highly recommend Dexters and Bella!
Dear Shamal, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWorking with Bella was truly an enjoyable experience . She is very professional, accurate, friendly and open to communication. I had great experience working with her.
Dear Rabia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleDexters and in particular Rosa López has been a life saving help to find a flat in London. In such a difficult market I don't think we would have managed without her. Thank you for your dedication Rosa!
Dear Gaspar, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rosa, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleBella has been an amazing help to help me find a property to rent, so polite and lovely. Absolutely the best to work with. Would definitely recommend working with Bella for anyone searching for a property. Thank you
Dear Lamai, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAaron's work at Dexters Hyde Park was amazing. He was able to quickly show us perfect possible properties in his area of listings. His kind and thoughtful presence was appreciated in a sector rife with pushy people. Should we need housing in this area in another year or two, he will be at the top of our list!
Dear Andrea, We greatly appreciate you putting aside the time to submit a review about our Hyde Park & Bayswater Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleThe team at Dexter's (particularly Tom) was incredibly helpful and patient at helping us find a place that was suitable for our needs. There was a high level of professionalism in the way they work and I would recommend them to anyone looking for a new home! Thanks again for everythingPositiveResponsiveness, Quality, Professionalism, Value
Dear Jason, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleVery happy with the service. Lydia has been so helpful!
5/5
GoogleWorked with Rosa on a property which i fell in love with. Unfortunately our offer did not go through but she was always super helpful, responsive and kept in constant contact. Although we could not secure the property we wished for, we felt valued and carefully assisted.PositiveProfessionalism
Dear Riccardo, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleEllie has been absolutely amazing! She spent a lot of time to fill all our documents and follow us with references from us and our guarantor! They are very professional and I definitely recommend them! Lovely flat and lovely agency! Thank you so much Ellie!!!PositiveResponsiveness, Professionalism, Value
Dear Stefano, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleI worked with Caeal to rent a flat in Paddington. I can honestly say he’s very approachable, helpful and insightful on the area, and I would highly recommend anyone try out Dexters, especially Caeal.
Dear Joseph, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Dexters won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
