Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

662 reviews across 1 platform

4 Spring Street, London, W2 3RA

Dexters's office in London, at 4 Spring Street, is rated 4.8 out of 5 across 662 reviews on 1 platform, including 662 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

662

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Chloe Orcel-Delatolas was very helpful and professional, overall great interaction with Dexters and haven't had any issues!

Arman · 14 February 2024

Agent replied · 13 June 2024

Dear Arman, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team.

5/5

Google

My experience with Dexters Hyde Park has been really great. Rosa Lopez was extremely helpful and guided me through the whole process really efficiently and explained everything in detail. She is really kind and I would recommend her services. THANK YOUPositiveResponsiveness, Professionalism

Victoria · 24 August 2021

Agent replied · 13 June 2024

Dear Victoria. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Bella was very patient in the long process of finding and securing an excellent property that fits my needs.

He · 16 December 2023

Agent replied · 13 June 2024

Dear He Sun Kim, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Bella has been fantastic in our rental search. She has been extremely helpful and responsive during the entire process. Highly recommended Bella and Dexters Hyde Park.

Ramesh · 17 June 2023

Agent replied · 16 June 2024

Dear Ramesh, hank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I’ve been working with many London based agencies before, but none of them can compare to the service provided by Dexters Paddington office. I have a pleasure working with Martina, who’s one of the directors of the branch, and I’ve never met anyone more professional and humble at the same time. Her knowledge of the property market is remarkable.

Sylwia · 23 May 2024

Agent replied · 16 June 2024

Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Finally secured a nice place after a very stressful flat hunt thanks to Rosa from Dexters! She was always so friendly and worked super hard to get a good deal for us. Thank you very much

Arunansu · 14 June 2022

Agent replied · 13 June 2024

Dear Arunansu, It’s great to hear that you have had a brilliant experience with our Hyde Park and Bayswater office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Louise Smith Customer Relations Team

5/5

Google

It has been an honor to work with Jadasa. She is definetely an asset to the company and her working ethics are amazing. She is definetely the person I would contact for any future query with Dexter. Thanks Jadasa for all the hard work, highly recommended!!!

Simonelbert · 17 June 2020

Agent replied · 16 June 2024

Dear Simon, I was delighted to read the comments in relation to our Hyde Park & Bayswater office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Dexters in Paddington were extremely helpful,. The staff were very professional and they found tenants for us extremely quickly. They helped us through the whole process and answered all our questions. I highly recommend them and would definetly use them again to let out our property.

Babis · 17 June 2020

Agent replied · 16 June 2024

Dear Babis, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Hayley Marner Customer Relations Team

4/5

Google

I've secured a one bedroom flat with Rosa. Worked very well met all our requirements. We excited to move into our new flat. All was well organised. However we did feel some unnecessary pressure from other members of the teamPositiveResponsiveness, Professionalism, Value

Laumer · 14 June 2021

Agent replied · 13 June 2024

Dear Laumer, We are pleased to hear that you have had a brilliant experience with Rosa in our Hyde Park and Bayswater office. Reviews are really important to us and your feedback helps us to ensure we are delivering great service. I will bring your comments to the attention of the director of the office. Kind regards Louise Smith Customer Relations Team

5/5

Google

Went to view a flat with Rosa, and will shortly be moving in! Rosa has been extremely helpful all the way through the process, and has been very attentive. I would recommend Rosa and Dexters to others considering using them as agents!

Sharon · 14 June 2021

Agent replied · 13 June 2024

Dear Sharon. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Louise Smith Customer Relations Team

5/5

Google

Recently rented an apartment through The Dexters at Paddington. Overall really happy with the entire rental process! Special thanks to Raxma who was available to show us around at the last minute ( multiple viewings), always ready to answer our questions, proactive, in short super helpful & great! thank you!

Rishabh · 18 June 2018

Agent replied · 16 June 2024

Dear Rishabh, Thank you very much for your great review regarding Raxma from our Paddington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

The office was great in following up on my request for viewing and Tom managed to accommodate a last minute viewing that afternoon. Tom was also pro-active in getting back to us on queries we had about the property. Thank you!

Andrea · 14 June 2021

Agent replied · 13 June 2024

Dear Andrea, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Loujain in the Lettings department was superb in finding me a tenant for my flat; which she did within just a few days working with her. Loujain was professional and responsive throughout the process and I highly recommend working with her.

Gerry · 14 June 2021

Agent replied · 13 June 2024

Dear Gerry, We are really pleased to read your positive review regarding the service from our Hyde Park Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Fast, professional, quality service. Clear communication and great to work with. We have settled in to our home and the whole process was made easier knowing you're dealing with a good Estate Agent. Can't thank Dexter's enough for their great service and attitude throughout. Will definitely recommend in the future.

Anthony · 15 June 2017

Agent replied · 13 June 2024

Dear Anthony, Thank you very much for your great review regarding our Paddington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Rosa Lopez is so kind and has been providing me an amazing service. She is so professional and helped me to find a flat. Also, she is very effective following up on the offer.

Erendira · 17 June 2022

Agent replied · 16 June 2024

Dear Erendria, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Hyde Park & Bayswater office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great service at Dexter Hyde Park branch! Thank you to Adam for showing me a lovely property in W2. He was punctual, kind and very professional. Will definitely be using them again if needed.

Bella · 14 June 2022

Agent replied · 13 June 2024

Dear Bella, Thank you for taking the time to leave such a great review regarding Adam. Your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Chloe was super helpful and accommodating during our move.

Vaishnavi · 14 May 2024

Agent replied · 13 June 2024

Dear Vaishnavi, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Rosa is being super helpful and amazing. She is so kind and has been very thoughtful of me. I appreciate it so much.

Dana · 17 June 2023

Agent replied · 16 June 2024

Dear Dana, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Bella I highly recommend. She really makes a point to find you a perfect fit home. And is very responsive! Would recommend her!!

Lilu · 14 June 2023

Agent replied · 13 June 2024

Dear Lilu, We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters were super helpful when I raised a request to let a flat. Bella Carco was our consultant, kudos for here great service!

A · 14 June 2023

Agent replied · 13 June 2024

Dear A Aqwer, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I just want to say thank you to Jadasa who has been really efficient, helpful and reliable. Always providing an excellent service. I would recommend Jadasa and the team at Dexters to anyone looking for a 5 star service and someone to deliver on their expectations.

Reda · 15 June 2019

Agent replied · 13 June 2024

Dear Reda, Thank you for taking the time to write a review about the great service you received from our Hyde Park & Bayswater Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Looking for a flat in central London is not the easiest things but thanks to Billy we got a fantastic offer. Billy is a very professional and friendly consultant. He took time to explain me the process and give me some great advice. Thanks for everything!

Laura · 15 June 2019

Agent replied · 13 June 2024

Dear Laura, We are really pleased to read your positive review regarding the service from our Hyde Park & Bayswater Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

The team at Dexters worked amazingly well. A special thank you To Fiona Scanlon - I felt looked after at the stressful time when I had to move house. A lovely and beautiful girl and kind person! I really recommend her and will always be grateful.

Lina · 15 June 2019

Agent replied · 13 June 2024

Dear Lina, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hyde Park & Bayswater Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Bella's service and assistance with finding us a new flat has been nothing short of excellent. Her level of professionalism is admirable, but not only that you feel like you're talking to someone who's doing their very best to help you in every way they can. Would highly recommend Dexters and this office in particular if you're looking to rent in the area.

Stephanos · 16 December 2023

Agent replied · 13 June 2024

Dear Stephanos, Thank you for taking the time to leave a wonderful 5 star Google review. Bella will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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