Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

662 reviews across 1 platform

4 Spring Street, London, W2 3RA

Dexters's office in London, at 4 Spring Street, is rated 4.8 out of 5 across 662 reviews on 1 platform, including 662 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

662

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Thanks a lot to Loujain Ramzi! She suggest us perfect range of properties in the area and very nice and interesting walk between them. I strongly recommend Dexters to everybody, who is looking or suggesting properties in London.

Alex · 18 June 2019

Agent replied · 16 June 2024

Dear Alex, Having read your review, we would like thank you for your feedback about our Hyde Park & Bayswater Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Rosa Lopez got me an apartment in record time, being always kind and helpful.

Diego · 14 June 2023

Agent replied · 13 June 2024

Dear Diego, Thank you for your kind comments regarding Rosa and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very quick and responsive team. Matthew helped me find a flat that was a great fit, and the whole process from booking a viewing to keys-in-hand was smooth. Would recommend!

Sofie · 17 June 2021

Agent replied · 16 June 2024

Dear Sofie, I was delighted to read the comments in relation to our Hyde Park office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

4/5

Google

Dexters Hyde Park team is great! Great management team and Estate agents are very serious. They pay close attention to the clients. Very helpful with the property search and recommendation to the landlords.

Fabien · 14 June 2020

Agent replied · 13 June 2024

Dear Fabien, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hyde Park & Bayswater Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

4/5

Google

It took a while to find the right tenant, but Dexter's came up with someone who ticks all the boxes. I'm happy with how everything has been handled and how professional the Dexter's team is. Thank you, Jess.

Ruth · 18 June 2017

Agent replied · 16 June 2024

Dear Ruth, thank you very much for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

What a lovely experience with Dexter , such a blessing to finally have an agency like this in London! A special thanks to the topnotch Agent Reda for being so helpful and supportive through the whole process !

Zakaria · 15 June 2017

Agent replied · 13 June 2024

Dear Zakaria, Thank you for your review regarding your experience with Reda and our Paddington office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.

5/5

Google

Fantastic job by Judith Reid - have got an issue with an old boiler, which was fully replaced within 48 hours. Quick, efficient, constantly keeping me in the loop re the progress. Great job, thanks!

Hanna · 18 June 2019

Agent replied · 16 June 2024

Dear Anna, We appreciate you taking the time to submit your review regarding the service you received from our Paddington Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

We interacted with Nick extensively over the last few weeks and while we did not find a flat via Dexters, the overall service we received was definitely the best amongst all other agents we spoke with.

Twisha · 15 June 2018

Agent replied · 13 June 2024

Dear Twisha, Thank you very much for your great review regarding our Paddington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Very helpful and friendly service, made searching for a flat easier

Ellen · 17 June 2023

Agent replied · 16 June 2024

Dear Ellen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent service at all times from Amir Pirzadeh in management dept

Sanjai · 17 June 2023

Agent replied · 16 June 2024

Dear Sanjai, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Aaron provided an excellent service. He was clear, knowledgeable and very professional guiding us through the process. I was also very satisfied with the services provided at this office. Highly recommended.

Jaime · 17 June 2020

Agent replied · 16 June 2024

Dear Jaime, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hyde Park & Bayswater Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Spoke with Adam on the phone, he was very efficient in getting us viewings for the properties we were after.

Curtis · 17 June 2022

Agent replied · 16 June 2024

Dear Curtis, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had 2 viewings today. Great service by Adam. He was wonderful and had all the answers to my questions.

Myriam · 17 June 2022

Agent replied · 16 June 2024

Dear Myriam, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It was a pleasure meeting Eleanor Bowers! Definitely left an impression of a professional when helped to look for a flat! Always polite and responsive.

Sigita · 17 June 2021

Agent replied · 16 June 2024

Dear Sigita. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Evie Fisher Customer Relations Team

4/5

Google

Have been working with Dexters as a Landlord for over 2 years now. Overall happy with the service and speed of finding good tenants. Tom M in particular has been great.

Suha · 18 June 2019

Agent replied · 16 June 2024

Dear Suha, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hyde Park & Bayswater Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Judith provided me with an excellent service by following up the position of my account with the freeholder. She is always most polite and helpful whenever I speak to her.

Gillian · 18 June 2019

Agent replied · 16 June 2024

Dear Gillian, Having read your review, we would like thank you for your feedback about our Hyde Park & Bayswater Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Rosa López has been great with us! Super helpful and professional. It has been a great experience!

María · 14 June 2022

Agent replied · 13 June 2024

Dear María, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Fantastic experience with Corrin very helpful!

Aneesah · 17 June 2023

Agent replied · 16 June 2024

Dear Aneesah, Thank you for taking the time to leave a 5 star Google review and your kind comments regarding Corrin. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great experience with Chloe! Super helpful!

Amina · 17 June 2023

Agent replied · 16 June 2024

Dear Amina, Thank you for taking the time to leave a lovely review regarding Chloe. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Overall positive experience and viewings with Rosa, who was ready and available to answer questions regarding the flats and the renting process

Rico · 17 June 2021

Agent replied · 16 June 2024

Dear Ricardo, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to Rosa and the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Outstanding service from the Dexter agency! We were assisted by Fiona, super professional and above all very helpful. Dexter, recommended! Great job.

Gabriele · 17 June 2021

Agent replied · 16 June 2024

Dear Gabriele, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We had great support looking for our new hone with dexters Hyde Park office and our agent Loujain guided us through the entire process with ease!

Sherif · 17 June 2020

Agent replied · 16 June 2024

Dear Sherif, Thank you for your review regarding your experience with our Hyde Park & Bayswater Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

1/5

Google

Never using them again...

Alfonso · 22 July 2023

Agent replied · 16 June 2024

Dear Alfonso, I am sorry to read you have updated your original 5 star review to 1 star. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations

5/5

Google

I currently have my flat managed by Dexters and Judith Reid, amazing support and friendly face. Communication is always easy and any issues are handled promptly. Great service!

Jessica · 18 June 2019

Agent replied · 16 June 2024

Dear Jessica, We appreciate you taking the time to submit your review regarding the service you received from our Hyde Park & Bayswater Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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