Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from Nick! He was very professional and dedicated to help us find the best flat. Thank you.
Ann · 15 June 2017
Agent replied · 13 June 2024
Dear Ann, thank you for taking the time to leave your five star review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team.
★★★★★ 5/5
GoogleLou jain really listened to what I was searching for and found us a great place.
D · 15 June 2019
Agent replied · 13 June 2024
I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hyde Park & Bayswater Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent team all round providing an great service. Keep up the good work!!
W · 17 June 2020
Agent replied · 16 June 2024
Dear Win, We appreciate you taking the time to submit your review regarding the service you received from our Hyde Park & Bayswater Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience working with Nick Blair. Fast, effective, great options. We really appreciate all the help!
Kateryna · 18 June 2017
Agent replied · 16 June 2024
Dear Kateryna, Thank you for taking the time leave your review. I am very happy to hear that Nick and the Paddington Office delivered our achieved aim of providing a five star service. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleGreat service all round. Rented my property really quickly and tenants have been a dream.
Dami · 18 June 2019
Agent replied · 16 June 2024
Dear Dami, We greatly appreciate you putting aside the time to submit a review about our Hyde Park & Bayswater Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI work around the corner from mr Billy Flynn. We got speaking about properties and he took some time to speak to me about the market and when is the best time to beat the rush. Great help mr Flynn I would recommend to family and friends.
Ali · 18 June 2019
★★★★★ 5/5
GoogleGot a very helpful property tour from Loujain, thank you!!!
WATSAK · 17 June 2020
Agent replied · 16 June 2024
Dear Wattanasak, Having read your review, we would like thank you for your feedback about our Hyde Park & Bayswater Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAmazing service by Tom today!
Welhd · 14 June 2021
Agent replied · 13 June 2024
Dear Welhd, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThank you very much Sarah Richards. Thanks for finding us a nice property.
Aysun · 15 June 2018
Agent replied · 13 June 2024
Dear Aysun, We are delighted to read that our Paddington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleVery quick and flexible. Got everything done within a few days
Richardneergaard · 15 June 2018
Agent replied · 13 June 2024
Dear Richard, I am writing to say thank you for your kind comments about the service you received from our Paddington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleA fun and friendly environment with helpful and engaging staff.
Jerichoholic99 · 15 June 2018
Agent replied · 13 June 2024
Dear Fran, We are delighted to read that our Paddington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGreat service & they get things done quickly!
Georgia · 15 June 2019
Agent replied · 13 June 2024
Dear Georgia, I am writing to say thank you for your kind comments about the service you received from our Paddington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleBilly has the properties... and the chat!
William · 18 June 2019
Agent replied · 16 June 2024
Dear William, We are really pleased to read your positive review regarding the service from our Hyde Park & Bayswater Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had a lovely conversation with Margaret, she gave me an idea of the type of property I should go for. She was patient, knowledgeable and very straight to the point. Her professionalism is a breath of fresh air.
VeeVic · 15 June 2019
★★★★★ 5/5
GoogleReally efficient, good service
Yuhan · 17 June 2020
Agent replied · 16 June 2024
Dear Yuhan, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHelpful and friendly staff and easy to contact.
Maximino · 18 June 2018
Agent replied · 16 June 2024
Dear Maximino, I am writing to say thank you for your kind comments about the service you received from our Paddington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from Reda Benjelloun plus his following up
Siu · 18 June 2017
Agent replied · 16 June 2024
Dear Siu, We are delighted to read that our Paddington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Tom · 18 January 2026
Agent replied · 25 January 2026
Dear Tom, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleRating only, no written review.
Gianluca · 7 August 2025
★★★★★ 5/5
GoogleRating only, no written review.
Carlotta · 12 May 2025
★★★★★ 1/5
GoogleRating only, no written review.
Aishik · 12 April 2025
★★★★★ 5/5
GoogleRating only, no written review.
Mounia · 7 December 2024
Agent replied · 11 December 2024
Dear Mounia, Thank you for leaving a 5 star Google review. Kind regards, Asma
★★★★★ 4/5
GoogleRating only, no written review.
Raffi · 23 May 2024
Agent replied · 16 June 2024
Dear Raffi, Thank you for your review. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleRating only, no written review.
Bill · 15 March 2024
Agent replied · 13 June 2024
Dear Bill, I am concerned to read your comments but am unable to identify you on our database. Please do contact me directly with further details and we will then look into this for you. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.